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Arenal Suites Gran Vía

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arenal Suites Gran Vía

Exterior
Family Apartment, 2 Bedrooms, City View (2) | Living area
Exterior
Family Apartment, 2 Bedrooms, City View (2)
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Washer
    Washer
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Dryer
    Dryer
  • Free WiFi
    Free WiFi

Explore the area

Map
Silva 14, Planta 1, Madrid, 28004
  • Gran Via
    1 min walk
  • Plaza de Callao
    3 min walk
  • Lope de Vega Theatre
    3 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    22 min drive

Room options

View all photos for Deluxe Apartment, 1 Bedroom (3)

Deluxe Apartment, 1 Bedroom (3)

Deluxe Apartment, 1 Bedroom (3)

  • 60 sq m
  • 1 bedroom
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms, City View (2)

Family Apartment, 2 Bedrooms, City View (2)

Family Apartment, 2 Bedrooms, City View (2)

  • 60 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Business Apartment, 1 Bedroom (6)

Business Apartment, 1 Bedroom (6)

Business Apartment, 1 Bedroom (6)

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Studio (8)

Business Studio (8)

Business Studio (8)

  • 30 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Apartment

Business Apartment

Business Apartment

  • 16 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Arenal Suites Gran Vía

Apartment with kitchen, steps from Gran Via
Tour/ticket assistance and free WiFi in public areas are available at this smoke-free apartment building. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like a washer/dryer and a coffee/tea maker, and other amenities include free WiFi and a Smart TV. Housekeeping is available once per stay.
Arenal Suites Gran Vía offers 8 air-conditioned accommodations with washers/dryers and safes. Beds feature down comforters. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Smart televisions are featured in guestrooms. Housekeeping is provided once per stay.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Arenal Suites Gran Vía, you're just a quick walk from Gran Via. Free WiFi in public areas is available. This upscale apartment building has 8 apartments. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and a Smart TV
  • Free WiFi
  • Services include tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Steps from Gran Via and 8 minutes by foot from Puerta del Sol
Arenal Suites Gran Vía offers its guests tour/ticket assistance and an elevator. Public spaces have free WiFi.

This 4-star Madrid apartment is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Toaster
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Electric kettle

Bedrooms

  • Down duvet
  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Toilet paper
  • Hairdryer
  • Free toiletries
  • Towels provided

Entertainment

  • 43-inch smart TV

Laundry

  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Wheelchair-accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Safe
  • Guidebooks/recommendations

Location highlights

  • In the city centre
  • In the historical district

Things to do

  • Bike hire on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

  • 8 rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 9:00 PM and 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests will receive an email 72 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
HRN: VT-8071; VT-8072; VT-8073; VT-8602; VT-8603; VT-8776; VT-8793; VT-8794

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 20 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 9:00 PM and 3:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. The host will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Silva Suites Apartment Madrid
Silva Suites Madrid
Arenal Suites Gran Vía Apartment Madrid
Arenal Suites Gran Vía Apartment
Arenal Suites Gran Vía Madrid
Arenal Suites Gran Vía Madrid
Arenal Suites Gran Vía Apartment
Arenal Suites Gran Vía Apartment Madrid

Arenal Suites Gran Vía Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 132 out of 179 reviews" "
Rating 8 - Good. 37 out of 179 reviews" "
Rating 6 - Okay. 4 out of 179 reviews" "
Rating 4 - Poor. 3 out of 179 reviews" "
Rating 2 - Terrible. 3 out of 179 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Glenmda, Miami

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Like the area and the apartment. Owner communicated very well.
Stayed 3 nights in Jul 2024

10/10 Excellent

Faisal

Stayed 2 nights in Jul 2024

10/10 Excellent

Carmen

Liked: Cleanliness, property conditions & facilities
Remodeling very comfortable good location !!
Stayed 8 nights in Jul 2024

8/10 Good

Valeria Irene

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

Khalifa

Disliked: Room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

JASON B

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property managers, Christian and Maria, looked after all of our needs. Christian even gave us some nearby sightseeing options. This apartment was within walking distance of a lot of attractions. I highly recommend this accommodation.

10/10 Excellent

Veronica

Travelled with partner
Liked: Amenities
El apartamento está situado en una muy buena zona! A solo 50 mt de la Gran Via. A 10 minutos caminando de Plaza Mayor y Plaza del Sol.. Está remodelado a nuevo, con todas las comodidades para pasar una buena estancia! Lo recomiendo!
Stayed 2 nights in Jun 2024

10/10 Excellent

Rosalba

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excelente y muy espacioso
Stayed 2 nights in Jun 2024

10/10 Excellent

Joan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The place was fantastic - HUGE and right in the middle of old town on the Grand Via. Everything we wanted to see was in walking distance. The space was clean, comfortable and with two bathrooms, perfect for 3/4 people, although we were only 2. Christian was an amazing host meeting us there and giving us lots of insider tips on restaurants and sights. I would definitely stay there again!
Stayed 5 nights in May 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, room comfort
Vero nice place and very good location
Stayed 3 nights in May 2024

10/10 Excellent

Anna Liza

Travelled with family
Liked: Cleanliness, room comfort
Excellent apartment
Great location, really friendly and helpful manager who meets you as soon as you arrive and gives you all the necessary info. Apartment is beautiful and in excellent condition. They were really helpful when checking out too, keeping the luggage safe and booking a taxi for us. Will definitely be back! Highly recommended!
Stayed 3 nights in Apr 2024

10/10 Excellent

Bill, St Thomas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Fantastic spot to stay just a few metres from Gran via and 10 minutes or less walk to lots of great food. The street is a bit noisy late night early morning when some partiers pass by but it's only a minor inconvenience for a few minutes a night. The apartment we had was large clean and beautiful with clean towels daily in the 2 modern bathrooms. Highly recommend!
Stayed 3 nights in Apr 2024

10/10 Excellent

Inna

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Xianghong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time staying at Arenal Gran Via. Our host Maria contacted us ahead of time and asked us about our arrival time. She sent me detailed directions before our arrival. We were allowed to store our luggage in our room even before the check in time. Upon departure, she helped store our luggage and called the taxi. She was very responsive and usually replied within a few minutes. The property is clean, safe and conveniently located at a central location. We will definitely stay here again!
Stayed 2 nights in Dec 2023

4/10 Poor

Paul

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Noisy & terrible customer service
Unfortunately a stay with great potential - ruined. We arrived at the property exactly on the time advised - only to wait around for 20 minutes to get in as they thought someone else would be available to let us in. The apartment and location is very good - but its sold as a sound proof room and unfortunately its far from that. The noise in the main bedroom made it unusable. Traffic noise both from just outside, and the main road. We messaged the hotel after day 2 and got no response. Day 3 on checking out - we messaged again only to be told it might be because of parties in the local area which is just false information. There is clearly a fault with the room we stayed in and the hotel did nothing about it. Submitting a claim afterwards - the hotel are not budging saying everything was fine - hotels.com are hiding behind not being the provider of the hotel. I would not recommend staying here.
Stayed 3 nights in Sep 2023

10/10 Excellent

Alexis

Travelled with family, Travelled with group
Christian was an excellent host.
Stayed 5 nights in Jul 2023

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was very glad that the toilets had grab bars for seniors. The apartment was spotless.
Stayed 4 nights in May 2023

8/10 Good

Janet

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was spacious, I was pleasantly surprised to be honest. Close to Plaza Mayor which was a definite bonus. The staff along with Christian were very nice and accomodating. They took our luggage so we could explore the city as soon as we got to Madrid.
Stayed 3 nights in Apr 2023

10/10 Excellent

Forina

Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Shen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean, spacious and like new condition. The only down side is that the unit we stayed faces the street and it was a bit noisy at night.
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Will come back one day
Great location, prompt service, large space and fully functional kitchen with washing machine.
Stayed 2 nights in Jan 2023

10/10 Excellent

Paul

Liked: Cleanliness, room comfort
Private Home From Home on Gran Via
These apartments are perfect for comfort , privacy and comfort. A real home from home with very professional support over WhatsApp if and when needed. You will not be disappointed if you stay here.
Stayed 3 nights in Jan 2023

10/10 Excellent

Fée, Cooper City

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Oct 2022

8/10 Good

Irena

Travelled with family
Liked: Cleanliness, room comfort
Almost perfect stay
The first encounter wasn’t pleasant since the flight was late 2 hours and we arrived at the property later than we said We had neither phone nor internet and waited longer at the property for check in But everything else was nice - great modern property, fully equipped, in the middle of everything, even grocery around the corner The host was accommodating to our small requests Thanks, we enjoyed it very much!
Stayed 3 nights in Sep 2022

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, room comfort
Excellent Stay
Beautiful apartment just off the Grand Via in the centre of Madrid. Very clean, newly renovated, comfortable.
Stayed 2 nights in Jul 2022