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Amura Alcobendas Hotel

4.0 star property

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Photo gallery for Amura Alcobendas Hotel

Spa
Lobby
Terrace/patio
Minibar, in-room safe, desk, rollaway beds
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Pool
  • Air conditioning

Explore the area

Map
Avda Valdelaparra, 2, Alcobendas, Madrid, 28100
  • Centro Comercial La Vega
    ‪4 min walk‬
  • Plaza Norte 2 Commercial Centre
    ‪7 min drive‬
  • IFEMA
    ‪9 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Standard Double Room Single Use

Standard Double Room Single Use

Standard Double Room Single Use

  • 27 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, rollaway beds

Standard Double or Twin Room

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Minibar, in-room safe, desk, rollaway beds

Triple Room

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

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About this property

Amura Alcobendas Hotel

Hotel in Alcobendas with airport shuttle service and area shuttle service
This smoke-free hotel features an indoor pool, an outdoor pool, and a restaurant. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is not available.
Amura Alcobendas Hotel offers 156 accommodations with minibars and safes. Flat-screen televisions come with pay movies. Guests can surf the web using the complimentary wireless Internet access. Rollaway/extra beds (surcharge) are also available.
An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Amura Alcobendas Hotel. During your stay, you're just a quick walk from Centro Comercial La Vega. You'll find features like free WiFi in public areas, a free roundtrip airport shuttle, and a free area shuttle.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • 12 minutes by car from Bernabéu Stadium and 9 minutes from IFEMA
  • Free airport and local-area shuttle service
Amura Alcobendas Hotel offers its guests an indoor pool, an outdoor pool, a hot tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 18 meeting rooms are available. A fitness center, a library, and a terrace are also featured at the business-friendly Amura Alcobendas Hotel. A roundtrip airport shuttle (available on request) and an area shuttle are free. Parking is available for a fee.

This 4-star Alcobendas hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.
Amura Alcobendas Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 20 per day)
  • Free return airport shuttle from 7:00 AM to 11:00 PM
  • Airport shuttle at scheduled times, on request
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: EUR 16 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool
  • Outdoor pool
  • Sauna
  • A hot tub

Family friendly

  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • No housekeeping
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms - 18

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Grab bar near toilet
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
This property provides a roundtrip shuttle service to the airport and select business offices in the area on weekdays from 7 AM to 11 PM. Shuttle service is not available on bank holidays.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Self parking fee: EUR 20 per day
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Amura Alcobendas Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Alcobendas Hotel
Alcobendas Hotel Amura
Amura Alcobendas
Amura Alcobendas Hotel
Amura Hotel
Amura Hotel Alcobendas
Hotel Alcobendas
Hotel Alcobendas Amura
Hotel Amura
Hotel Amura Alcobendas
Amura Alcobendas Madrid
Amura Alcobendas Hotel Hotel
Amura Alcobendas Hotel Alcobendas
Amura Alcobendas Hotel Hotel Alcobendas

Amura Alcobendas Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 103 out of 330 reviews
Rating 8 - Good. 155 out of 330 reviews
Rating 6 - Okay. 43 out of 330 reviews
Rating 4 - Poor. 20 out of 330 reviews
Rating 2 - Terrible. 9 out of 330 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto

Stayed 1 night in Nov 2024

10/10 Excellent

Janice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Louise

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Jeremy

Travelled with family
Liked: Staff & service
Far from everything. Property was not well maintained, but the staff was excellent.
Stayed 2 nights in Oct 2024

6/10 Okay

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
reserved this hotel because of the free shuttle service to the airport as indicated on your site. unfortunately, there is no shuttle service on weekends which cost me 30 euros to get to the airport. unacceptable advertising
Stayed 1 night in Oct 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

angela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is a business and conference facility. The rooms are clean (although when we checked into our room, we had to navigate beds, cleaning carts, garbage bins in the hallway, and our room had an odour that is difficult to describe). Beds are comfortable. The showers are clean but the shower heads are weak. We were disappointed that there was not a complimentary shuttle available on weekends costing us an additional 30 Euros for the cab.
Stayed 1 night in Oct 2024

10/10 Excellent

Fredy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato en recepcion y en forma general de todo el staff.
Stayed 2 nights in Oct 2024

2/10 Terrible

SABAS, Puerto Ordaz

Stayed 1 night in Sep 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Stayed 3 nights in Sep 2024

6/10 Okay

casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just used for one nights stay to break up the long flight home. Room was large and okay bathroom. Very noisy you can hear everything from the hallway and your neighbours so not the best nights sleep to recharge for a long flight. They have a shuttle to the airport which is handy. My stay didn't include breakfast, i appeared to be one of the only guests on the list whose didn't, and when I looked online there room prices where considerably lower than what I paid. Really dissapointed I paid a lot more for a room for a few hours and still had to pay for breakfast on top. Wouldn't stay here again. Staff where lovely and helpful but that's about the only thing going for this place.
Stayed 1 night in Oct 2024

6/10 Okay

MARIA T

Liked: Cleanliness, staff & service, property conditions & facilities
Aceptable pero caro
El hotel en general está bien, pero la cama es muy incómoda, el colchón es viejo y duro y las almohadas muy gastadas y blandas
Stayed 1 night in Oct 2024

4/10 Poor

Rachel, ENGLEWOOD

Stayed 2 nights in Sep 2024

10/10 Excellent

Nicole

Stayed 1 night in Sep 2024

8/10 Good

Nereida

Liked: Cleanliness
Stayed 2 nights in Sep 2024

6/10 Okay

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but the shuttle to the airport (the reason I booked) didn’t run on weekends which was annoying. Also it’s not really near anything so not a good place to stay for seeing Madrid
Stayed 1 night in Sep 2024

8/10 Good

Ana Lorena Ortega

Liked: Cleanliness, staff & service
Nunca me contestaron por mail o por la aplicacion, tuve que marcar porque no hay otra forma de comunicacion
Stayed 1 night in Sep 2024

8/10 Good

victoria

Travelled with family, Business traveller
Excelent only explain how use shuttle service
Stayed 1 night in Sep 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

abraham

Liked: Cleanliness, property conditions & facilities
Todo muy bien
Stayed 1 night in Aug 2024

10/10 Excellent

Hasan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024