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AC Hotel Alcala de Henares by Marriott

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AC Hotel Alcala de Henares by Marriott

Lobby
Exterior
Reception
Minibar, in-room safe, desk, blackout curtains
Gastropub

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
Calle Octavio Paz, 25, Alcala de Henares, Madrid, 28805
  • Palacio Laredo
    4 min drive
  • Convent of San Juan de la Penitencia
    6 min drive
  • Convent of Las Clarisas de San Diego
    6 min drive
  • Madrid (TOJ-Madrid-Torrejon)
    10 min drive

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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About this property

AC Hotel Alcala de Henares by Marriott

Hotel with a fitness center, near Palacio Laredo
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Housekeeping is available on request.
AC Hotel Alcala de Henares by Marriott offers 90 accommodations with minibars and safes. Satellite television is provided. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Alcala de Henares hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they enjoy the overall property condition at AC Hotel Alcala de Henares by Marriott. During your stay, you'll be within walking distance of Palacio Laredo. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy international cuisine while dining at AC Lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Just a 4-minute drive from Palacio Laredo and 5 minutes from Hospital de Antezana
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 20591 square feet (1913 square meters) and includes conference space. A fitness center, a library, and multilingual staff are also featured at the business-friendly AC Hotel Alcala de Henares by Marriott. Parking is available for a fee.

This 4-star Alcala de Henares hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.
AC Lounge - This gastropub specializes in international cuisine and serves dinner only.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 11.00 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free off-site parking within 164 ft

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: EUR 15.4 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • AC Lounge

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference space (20591 square feet)
  • Meeting rooms

Spa

  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Comprehensive recycling policy
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

More

  • Desk
  • Energy-saving switches
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15.4 per person
  • Covered self parking fee: EUR 11.00 per night
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 10 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

AC Alcala de Henares Marriott
AC Alcala Henares
AC Hotel Alcala de Henares Marriott
Hotel AC Alcala Henares
AC Hotel Alcala Henares Marriott Alcala de Henares
AC Hotel Alcala Henares Marriott
AC Alcala Henares Marriott Alcala de Henares
AC Alcala Henares Marriott
Ac Alcala Henares By Marriott
AC Hotel Alcala de Henares by Marriott Hotel
AC Hotel Alcala de Henares by Marriott Alcala de Henares
AC Hotel Alcala de Henares by Marriott Hotel Alcala de Henares

AC Hotel Alcala de Henares by Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 114 out of 244 reviews" "
Rating 8 - Good. 107 out of 244 reviews" "
Rating 6 - Okay. 13 out of 244 reviews" "
Rating 4 - Poor. 7 out of 244 reviews" "
Rating 2 - Terrible. 3 out of 244 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with family, Travelled with family and small children
Liked: Amenities
Excellent hospitality, excellent customer service on the front desk team.
Stayed 10 nights in Jul 2024

10/10 Excellent

Michalans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff
Such a great hotel, rooms are lovely, staff are super friendly and in a great location for both airport and travelling to the city. Will stay again!
Stayed 1 night in Apr 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I especially like the front desk staff, they are always helpful and nice.
Stayed 4 nights in Dec 2023

10/10 Excellent

philip

Stayed 1 night in Aug 2023

10/10 Excellent

Francisco, San Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good service
Stayed 1 night in Jul 2023

8/10 Good

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the neighborhood, the property is located about an hour from Madrid. We had a problem with our safe but was fixed on our return back to the hotel. Housekeeping did a good job. As someone who works in a hotel, the front desk should understand that foreigners need extra guidance and explanation, not look frustrated. I’m a Spanish speaker, so communication was not a problem, the attitude was.
Stayed 3 nights in Mar 2023

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Helpful staff.
Stayed 6 nights in Mar 2023

2/10 Terrible

Vida

Stayed 1 night in Nov 2022

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and the property was very clean.
Stayed 5 nights in Oct 2022

10/10 Excellent

Paul

Stayed 1 night in Sep 2022

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For than the property it was the friendly and professional staff that makes this place special.
Stayed 5 nights in Jun 2022

10/10 Excellent

Stuart Terry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shuttle service, room was clean. Bathroom was spacious.
Stayed 4 nights in Feb 2022

8/10 Good

Juan Francisco

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 12 nights in Nov 2021

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience.
Stayed 1 night in Nov 2021

6/10 Okay

Paul

Business traveller
Stayed 4 nights in Oct 2021

10/10 Excellent

Andres

Stayed 1 night in Oct 2021

8/10 Good

Shane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast, great customer service, WiFi was spotty and disconnected numerous times
Stayed 5 nights in Oct 2021

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easter stay
Only two comments, otherwise excellent. There seemed to be no way of changing the room temperature, which was very hot. I think the thermostat may have been broken. We ended up sleeping with the window open. Also, the glass bathroom door. If someone uses the bathroom in the night, the bedroom is flooded from light from the bathroom, and wakes the other person up. Crazy design.
Stayed 11 nights in Mar 2021

8/10 Good

margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Emre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice business hotel
Nice hotel with good service. A bit close to the highway so can take some noise. Has a mini gym with 3 cardio machines.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel. comfortable stay.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for access to Madrid airport
The hotel room was excellent and the parking was easily accessible. However, the hotel was further from the centre of Madrid than expected and there is not a lot in the immediate vicinity of the hotel. The bar in the hotel doesn’t open until 6 pm and the restaurant 8 pm. The evening meal in the restaurant was superb with a very helpful waiter. Breakfast also offered a wide choice of good quality food.
Stayed 1 night in Oct 2019

10/10 Excellent

Benito, Alcala de Henares, Spain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is Great. The staff is very friend and helpful.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019