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Tru by Hilton Madison West, WI

2.5 star property

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Photo gallery for Tru by Hilton Madison West, WI

Reception
Lobby
Premium bedding, in-room safe, desk, blackout curtains
Lobby
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
8102 Watts Rd., Madison, WI, 53719
  • West Towne Mall
    ‪3 min drive‬
  • Reddan Soccer Park
    ‪9 min drive‬
  • University Ridge Golf Course
    ‪10 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Homewood Suites by Hilton Madison West

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.7 out of 5, Exceptional, (793)
The price is €103
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Homewood Suites by Hilton Madison West

About this property

Tru by Hilton Madison West, WI

Hotel with free breakfast, in the vicinity of University of Wisconsin-Madison
This hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a 24-hour front desk, and a front-desk safe are onsite. Housekeeping is available on request.
Tru by Hilton Madison West, WI offers 106 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The free breakfast at Tru by Hilton Madison West, WI gets high marks from our customers. During your stay, you'll be within walking distance of West Towne Mall. Free WiFi in public areas, free self parking, and a gym are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a 24-hour business center, and a car charging station
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 12 minutes by car from Camp Randall Stadium and 13 minutes from University of Wisconsin Hospital and Clinics
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A fitness center, a terrace, and coffee/tea in a common area are also featured at the business-friendly Tru by Hilton Madison West, WI. Self parking is free. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this Madison hotel.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • Access to nearby health club
  • Billiards/pool table
  • Fitness centre
  • Table football

Family friendly

  • Free cots/infant beds
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • 24-hour business centre

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Games

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 45 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Madison West WI Hotel
Tru Hilton Madison West WI
Tru by Hilton Madison West, WI Hotel
Tru by Hilton Madison West, WI Madison
Tru by Hilton Madison West, WI Hotel Madison

Tru by Hilton Madison West, WI Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 754 out of 1002 reviews
Rating 8 - Good. 183 out of 1002 reviews
Rating 6 - Okay. 35 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ilya

Stayed 1 night in Oct 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, good breakfast!
Stayed 1 night in Nov 2024

10/10 Excellent

Brandon

Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen

Stayed 3 nights in Oct 2024

10/10 Excellent

Ava

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Shelli

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Stayed 1 night in Nov 2024

8/10 Good

Eduin

Stayed 1 night in Oct 2024

10/10 Excellent

John

Stayed 1 night in Oct 2024

8/10 Good

Emily

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Thomas

Stayed 2 nights in Jul 2024

10/10 Excellent

Claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Madison Stay
Very clean modern hotel that set our girls trip off to a great start! Comfortable bed, very quiet, friendly staff, good continental breakfast! Would definitely stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful, area was quiet and the room was pleasant!
Stayed 1 night in Sep 2024

10/10 Excellent

Derek

Stayed 1 night in Oct 2024

6/10 Okay

Allyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying Tru by Hilton. Very clean, big room and staff very friendly.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jessica M

Liked: Staff & service, property conditions & facilities
Clean. Friendly.
Stayed 1 night in Oct 2024

8/10 Good

Andrea

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

sylvia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Really enjoyed the lobby, with pool table and hockey game. Breakfast was good and always clean. Definitely a return stay!
Stayed 2 nights in Oct 2024

10/10 Excellent

Philip

Business traveller
This hotel is very clean. The staff is helpful. The breakfast is great. I recommend it!
Stayed 1 night in Oct 2024

10/10 Excellent

Tami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy location and great hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Theresa

Stayed 1 night in Sep 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room
This hotel was excellent. The room was new, modern, shiny and spotless. It had everything that I needed. The staff were all very pleasant, smiled and greeted us with "Good mornings" and wishes for a good day. It is rare to receive this level of customer service. All hotels should be like this. The breakfast was very good with several choices including healthy options. I would definitely choose a Tru By Hilton hotel again. Thank you!
Stayed 1 night in Oct 2024

2/10 Terrible

Peter

Travelled with family
Disliked: Property conditions & facilities
The quality of the hotel is terrible. Very cheap. The room is very small. It is misleading using "Hilton". It is more likely motel. Very disappointed.
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
Clean well maintained & comfortable.
Stayed 1 night in Oct 2024