See all properties

Holiday Inn Madison at The American Center by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Madison at The American Center by IHG

Property amenity
Meeting facility
Indoor pool
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Free airport shuttle
  • Hot tub
  • Room service
  • Breakfast available

Explore the area

Map
5109 W Terrace Dr, Madison, WI, 53718
  • American Center
    ‪1 min walk‬
  • East Towne Mall
    ‪4 min drive‬
  • Madison Area Technical College
    ‪7 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Top Floor)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Top Floor)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Top Floor)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Top Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

Room

La Quinta Inn & Suites by Wyndham Madison American Center

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.0 out of 5, Very good, (1111)
The price is €80
for 1 room
includes taxes & fees
2 Mar - 3 Mar
La Quinta Inn & Suites by Wyndham Madison American Center

About this property

Holiday Inn Madison at The American Center by IHG

Hotel in Madison with airport shuttle service and a 24-hour fitness center
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite.
Holiday Inn Madison at The American Center by IHG offers 138 air-conditioned accommodations with MP3 docking stations and safes. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Madison at The American Center by IHG. During your stay, you're just a quick walk from American Center. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Steps from American Center and a 4-minute drive from East Towne Mall
  • Free airport shuttle service
Holiday Inn Madison at The American Center by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 2460 square feet (221 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Madison at The American Center by IHG. A roundtrip airport shuttle is free (available on request). Free self parking is available.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 9:30 AM.
Geiers Grill - This family restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Free return airport shuttle from 6:00 AM to 11:00 PM
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–9:30 AM: USD 10.00-20.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Geiers Grill

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (2460 square feet)
  • Meeting rooms - 4

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • MP3 dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10.00 to 20.00 per person
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Madison at The American Center by IHG offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Madison American Center
Holiday Inn Madison American Center
Holiday Inn Madison At The American Hotel Madison
Madison Holiday Inn
Holiday Inn Madison American Center Hotel
Holiday Inn American Center Hotel
Holiday Inn American Center
Holiday Inn Madison at The American Center
Holiday Inn Madison at The American Center by IHG Hotel
Holiday Inn Madison at The American Center an IHG Hotel

Holiday Inn Madison at The American Center by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 308 out of 566 reviews
Rating 8 - Good. 185 out of 566 reviews
Rating 6 - Okay. 44 out of 566 reviews
Rating 4 - Poor. 15 out of 566 reviews
Rating 2 - Terrible. 14 out of 566 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mallory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property for the price. Clean and no issues during our stay.
Stayed 5 nights in Nov 2024

10/10 Excellent

Jennifer S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and quiet. Nice hot breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Todd, avella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice modern hotel. Place is very clean. Not much to do there without a car, but it was exactly as expected. Easy access from highway. Restaurants and shopping within driving distance. Quiet location. I would stay there again.
Stayed 2 nights in Oct 2024

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Shuttle service was very inconvenient. Times of shuttle operation were very restricted and not offered when needed.
Stayed 2 nights in Aug 2024

10/10 Excellent

CODY

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice property. Bar and restaurant on premises so very convenient.
Stayed 1 night in Aug 2024

6/10 Okay

Jemila

Liked: Staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. Our room was not cleaned one day for no explicable reason. The restaurant has very limited breakfast hours. Neither the restaurant nor desk will make change.
Stayed 4 nights in Oct 2024

2/10 Terrible

Stan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here.
This place is worn out and STILL charging full price. Lobby and restaurant look good but, elevators. hall carpet, showers all need remodeling. Avoid this place until they do the work.
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although on the eastern edge of the area, this is a very nice hotel if you have business nearby or prefer to stay away from the city itself. No free breakfast but a short drive from your typical suburban options. It's also on I-90 and near the airport.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!!!
Wonderful stay…was during a Wisconsin football weekend. Our floor was extremely quiet. The breakfast we had was wonderful.Kudos to the cook. It was not your typical buffet…it was like actually being in a restaurant. This hotel is wonderful…and close to our exit to get on back on the highway. We will be back!
Stayed 2 nights in Oct 2024

10/10 Excellent

Rebekah

Stayed 1 night in Oct 2024

6/10 Okay

David

Liked: Property conditions & facilities
Room was modern and large. However, cleaning staff did not clean the room daily. That's not good! Also, for the price I paid I expected to have a microwave in the room, and there was no microwave. Lastly, the pillows were hard.
Stayed 2 nights in Oct 2024

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, rooms, and breakfast! Very large and clean rooms. Would have liked a microwave, but did not ask.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
enjoyed the bar
Stayed 1 night in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely a business center, but walked to the Irish pub that was great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Brian, Inver Grove Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Not much walkable in the vicinity for food. Easy access to the highway.
Stayed 1 night in Aug 2024

8/10 Good

Timothy, Harrisonburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Helen

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Staff was very nice. Our room had food and garbage in it from the previous stay which is why i would not rate the hotel higher. The pool and hot tub were warm so that was nice. Breakfast is OK for what i paid with room but $15 if you don't book it with your room for essentially a continental breakfast seemed a bit steep. Overall, not bad for the price compared to locations nearby.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our experience was great from the friendly, helpful staff to the property condition to the great breakfast to the reasonable rate. We will definitely stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Colleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Joy

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The front of the building and the entrance smelled strongly of cigarettes. I'm a smoker and it was too much for me.
Stayed 1 night in Aug 2024