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DoubleTree by Hilton Madison East

4.0 star property

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Photo gallery for DoubleTree by Hilton Madison East

Reception
Breakfast and dinner served, American cuisine
Lobby
Reception
Indoor pool, open 6:00 AM to 11:00 PM, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

Map
4402 E Washington Ave, Madison, WI, 53704
  • East Towne Mall
    ‪5 min walk‬
  • Madison Area Technical College
    ‪3 min drive‬
  • American Center
    ‪5 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Accessible, Bathtub (Mobility)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Corner

Studio Suite, 1 King Bed, Corner

Studio Suite, 1 King Bed, Corner

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobility)

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility)

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Accessible (Hearing)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Madison Concourse Hotel and Governor's Club

  • Pool
  • Hot tub
  • Free airport shuttle
  • Pet-friendly
4.7 out of 5, Exceptional, (2529)
The price is €274
for 1 room
includes taxes & fees
7 May - 8 May
The Madison Concourse Hotel and Governor's Club

About this property

DoubleTree by Hilton Madison East

Hotel with free parking, a quick walk to East Towne Mall
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
DoubleTree by Hilton Madison East offers 226 accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Madison East. During your stay, you're just a quick walk from East Towne Mall. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy American cuisine while dining at Tailwinds
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 5 minutes by foot from East Towne Mall and a 3-minute drive from Madison Area Technical College
  • Cats and dogs welcome for a fee
DoubleTree by Hilton Madison East offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 12 meeting rooms. Event space at this hotel measures 9606 square feet (892 square meters) and includes a conference center. The business-friendly DoubleTree by Hilton Madison East also features multilingual staff, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available. A complete renovation of DoubleTree by Hilton Madison East was completed in November 2020.

This Madison hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 11:00 AM.
Tailwinds - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15.95 for adults and USD 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tailwinds

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (9,606 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15.95 for adults and USD 7.95 for children
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Madison
Crowne Plaza Madison
Madison Crowne Plaza
Crowne Plaza Hotel Madison
Doubletree By Hilton Madison
DoubleTree by Hilton Madison East Hotel
DoubleTree by Hilton Madison East Madison
DoubleTree by Hilton Madison East Hotel Madison

DoubleTree by Hilton Madison East Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 705 out of 913 reviews
Rating 8 - Good. 146 out of 913 reviews
Rating 6 - Okay. 30 out of 913 reviews
Rating 4 - Poor. 19 out of 913 reviews
Rating 2 - Terrible. 13 out of 913 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Kristen

Stayed 2 nights in Jan 2025

10/10 Excellent

Terese, Winter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, the staff was amazing & the cookies were excellent! Perfect location for our stay prior to flying out of Dane Municipal Airport
Stayed 1 night in Jan 2025

10/10 Excellent

Justina

Liked: Cleanliness, property conditions & facilities
Close to airport
Stayed 1 night in Jan 2025

10/10 Excellent

Rakiya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I had a pleasant stay here, with many shopping and dining options nearby.
Stayed 1 night in Jan 2025

10/10 Excellent

Mary Jo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

arvind

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
quiet. great stay.
Stayed 1 night in Jan 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, rooms were nice, however, our wedding group gathered at the bar but were told cash was not accepted. Older gentlemen like my dad, doesn't do credit cards so it precluded him from "buying a round". I feel a nicer hotel such as this should accept an array of forms of payment, but most essentially, cash. : )

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Friendly, Easy, Comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Edith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff exceptional.
Stayed 9 nights in Dec 2024

10/10 Excellent

Paul

Stayed 3 nights in Dec 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone we came in contact with at the hotel was super friendly and helpful during our stay
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Stayed 1 night in Dec 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Samuel

Stayed 2 nights in Nov 2024

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the road way, yet still quiet quiet and close to interstate
Stayed 2 nights in Dec 2024

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

The stay was excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Michele

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to get to from the airport. Star we’re all very friendly. Would definitely stay there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Bryan

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Susan, Eau Claire

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

John, Anaheim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were modern and spotless. The staff was very open and friendly. The bar/restaurant had unbelievable food and specials. The staff of both the bar restaurant and the morning restaurant were impeccable. Food delivery was extremely fast. Thank you!
Stayed 1 night in Dec 2024

10/10 Excellent

Amandeep, Green Bay

Great service
Stayed 1 night in Aug 2024

10/10 Excellent

Paramjyot

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Shari

Stayed 1 night in Nov 2024

10/10 Excellent

Jeff

Stayed 1 night in Nov 2024