2/10 Terrible
Nick
30 Dec 2023
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Can Not give a review of the hotel due to the fact they stole my money and left me with no place to stay Beware! If your booking, one i do not recommend doing it thru Orbitz as the do not care or stand behind what they are selling and Two do not waste your money on the travel insurance as it also does nothing just a extra charge/scam i booked my trip on November 5th for the dates 12/23/23 thru 12/30/23 i did not realize while booking that the Hotel policy is that you must be Fully Vaccinated in order to stay with them until after the booking was made i filed a claim with orbitz on the 11th of November stating what happened and after they had talked to the Hotel both of them had decided to not issue a refund i then filed a claim with the travel insurance and also got the same results its now the 30th of December and i did not stay with them for obvious reasons and have to now eat the $1000 that they stole from me Merry Christmas to me