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SureStay Plus Hotel by Best Western Macon West

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Macon West

Lobby
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
BBQ/picnic Area
Indoor pool, pool loungers
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
140 Plantation Inn Dr, Macon, GA, 31210
  • Wesleyan College
    6 min drive
  • Macon Little Theatre
    7 min drive
  • Museum of Arts and Sciences
    7 min drive
  • Macon, GA (MCN-Middle Georgia Regional)
    24 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby
Best Western Riverside Inn
Pool
Breakfast included
Pet-friendly
Parking included
4.2 out of 5, Very good, (1005)
The price is €98
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Best Western Riverside Inn

About this property

SureStay Plus Hotel by Best Western Macon West

Hotel connected to a shopping center in Macon with free breakfast
An indoor pool, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and a 24-hour front desk.
SureStay Plus Hotel by Best Western Macon West offers 52 accommodations with complimentary bottled water and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 49-inch flat-screen televisions come with premium cable channels and first-run movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Macon West. During your stay, you'll be connected to a shopping center and close to Triangle Park. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a computer
  • 6 minutes by car from Wesleyan College and 6 minutes from Triangle Park
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. An indoor pool, a terrace, and a vending machine are also featured at SureStay Plus Hotel by Best Western Macon West. Self parking is free.

This Macon hotel is smoke free.

Guests are served free buffet breakfast daily from 6 AM to 9 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM–9 AM
  • Coffee/tea in a common area

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 117
  • Grab bar in shower
  • Shower grab bar height (centimetres): 86
  • Hand-held shower head
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 86
  • In-room accessibility
  • Low-height bed
  • Low bed height (centimetres): 91
  • Low-height view port in door
  • Pool hoist on site
  • Roll-in shower
  • Roll-in shower width (centimetres): 234
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 84

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 49-inch flat-screen TV
  • TV channels
  • First-run films
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7 AM
Early check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sleep Inn Hotel Macon
Sleep Inn Macon
Sleep Inn Macon Hotel
Surestay Plus By Macon West
SureStay Plus Hotel by Best Western Macon West Hotel
SureStay Plus Hotel by Best Western Macon West Macon
SureStay Plus Hotel by Best Western Macon West Hotel Macon

SureStay Plus Hotel by Best Western Macon West Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 338 out of 854 reviews" "
Rating 8 - Good. 275 out of 854 reviews" "
Rating 6 - Okay. 135 out of 854 reviews" "
Rating 4 - Poor. 60 out of 854 reviews" "
Rating 2 - Terrible. 46 out of 854 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Briana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property while we were visiting family and friends in Macon, Ga. The area surrounding the hotel was very convenient with stores such as Wal-Mart, Walgreens, and Kroger. They were in the process of renovation during our stay but the hotel itself was nice and clean. It was quiet and clean and the bed was soft.
Stayed 1 night in Aug 2024

8/10 Good

Travis

Travelled with family and small children, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The shower needs a deep clean, but everything else was great.
Stayed 1 night in Aug 2024

10/10 Excellent

treyy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff.
Stayed 1 night in Aug 2024

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly priced for a quick overnight stay
Stayed 1 night in Aug 2024

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this location easy checkin/ out process. Location was great. Pool was open. Breakfast was delicious. I would recommend this place to anyone. Thank you
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not a good place to stay.
I do not recommend this property. We rented 3 rooms for the night. One room the closet door fell on when we tried to open it. Another room wasn't clean. There was soap from a previous guest, bolts laying on bedside table and a women's razon under the corner of the bed. I don't know who gave it an 8.0 rating, but it's nothing close to that.
Stayed 1 night in Jul 2024

6/10 Okay

Elier

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Let my start by saying that the staff was very friendly, the room and the hallways were not very clean. On line it has a score of over 8, but at least my room the floor was no swept and the tables were visibly dirty.
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Stayed 1 night in Jul 2024

10/10 Excellent

Darlene, Round Lake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was comfortable but breakfast was okay.
Stayed 1 night in Jul 2024

6/10 Okay

Kevin

Travelled with family
Liked: Staff & service
Needs a little work
Front desk gentleman was nice and helpful. Rooms could use a more thorough cleaning. Price for one night was ok.
Stayed 1 night in Jul 2024

6/10 Okay

jazmin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Really was upset the kids couldn't get in the pool but other than that everything was great
Stayed 1 night in Jun 2024

10/10 Excellent

Taneisha

Stayed 7 nights in Jun 2024

10/10 Excellent

Brittany

Stayed 1 night in Jun 2024

10/10 Excellent

patti

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really liked stayed there. Place was neat and clean.
Stayed 1 night in Mar 2024

2/10 Terrible

Stephanie

Liked: Staff & service
Stayed 1 night in Jun 2024

8/10 Good

Melody

Travelled with family
Liked: Staff & service, room comfort
Just okay!
The room smelled musty and damp. The sheets were clean, the room was cool and the shower hot.
Stayed 1 night in May 2024

4/10 Poor

Erica

Disliked: Staff & service
I won’t be booking here again
The pool wasn’t open & they didn’t mention it. The guy who worked overnight was very unprofessional & unfriendly. He tried to insinuate that a “black” guest, stole the container for ice. She had only asked where theirs was & he responded “You probably stole it.” He was also rude to my daughter & her guests. They constantly complained of how uncomfortable he made them feel. The breakfast was gross by the way.
Stayed 1 night in Jun 2024

6/10 Okay

Mary Jane

Liked: Staff & service
Ok for overnight travel stay
Staff was welcoming and friendly. Room was ok for the price point. Lots of highway noise. Base of our bed was aluminum?? So every time we rolled over it sounded like a tin can. Hallways & rooms had VP flooring so you could hear all hallway traffic.
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Pool was under repair. The nice gentleman who checked us in offered to have us go to another hotel pool but it was full of 2 busses of teens so we passed. The bed wasn’t very comfortable and you can hear your neighbor cough sneeze etc in the rooms nearby. I really didn’t sleep. Breakfast was decent and facilities were clean
Stayed 1 night in May 2024

6/10 Okay

DLisa

Travelled with partner
Liked: Staff & service, amenities
Decent overnight stop. Our room was clean and bed comfortable. The full breakfast was a bonus. Have to give raves to front desk worker. Friendly and shared suggestions for late evening restaurants.
Stayed 1 night in May 2024

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything. Just need a better breakfast
Stayed 2 nights in Jun 2024

2/10 Terrible

Kristie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees at this hotel was rude and disrespectful! After traveling over 500 miles my children did not enjoy the pool and they told us to keep a 2 year old quite after a 9 hour car ride and the receptionist was informed of this!! I will never stay here again and would never recommend best western to anyone
Stayed 1 night in Jun 2024

6/10 Okay

Vickie

Travelled with family and small children
Liked: Cleanliness
We needed a place to stay for the night so this was ok. The pool wasnt opened and we were hoping the girls could swim . The beds were comfortable.
Stayed 1 night in Jun 2024

2/10 Terrible

Anterrio

Stayed 1 night in Jun 2024

6/10 Okay

Mike and Lisa

Travelled with family
Good place to stay for a night.
Stayed 1 night in May 2024