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Holiday Inn Express Hotel & Suites Macon-West by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Macon-West by IHG

Exterior
Seasonal outdoor pool
Suite, 1 King Bed
Restaurant
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
4970 Harrison Rd, Macon, GA, 31206
  • Middle Georgia State University - Macon Campus
    ‪13 min walk‬
  • Macon Mall
    ‪4 min drive‬
  • Central Georgia Technical College
    ‪4 min drive‬
  • Macon, GA (MCN-Middle Georgia Regional)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Room amenity

Suite, 2 Queen Beds

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Leisure)

Room amenity

Standard Room, 1 King Bed (Leisure)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Country Inn & Suites by Radisson Macon West

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1002)
The price is €115
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Country Inn & Suites by Radisson Macon West

About this property

Holiday Inn Express Hotel & Suites Macon-West by IHG

Hotel in Macon with free breakfast and a 24-hour fitness center
Along with a 24-hour fitness center, this smoke-free hotel has a seasonal outdoor pool and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, concierge services, and dry cleaning.
Holiday Inn Express Hotel & Suites Macon-West by IHG offers 81 accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

This Macon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Macon-West by IHG. During your stay, you'll be within walking distance of Middle Georgia State University - Macon Campus. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 13 minutes by foot from Middle Georgia State University - Macon Campus and a 4-minute drive from Macon Mall
Holiday Inn Express Hotel & Suites Macon-West by IHG offers its guests a 24-hour fitness center and a seasonal outdoor pool. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. The business-friendly Holiday Inn Express Hotel & Suites Macon-West by IHG also features a terrace, concierge services, and laundry facilities. Free self parking is available.

This Macon hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:00 AM

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Assistive listening devices available
  • Braille signage
  • Portable bath seat
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in March and close in October.
  • Pool access available from 9:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Macon-West
Holiday Inn Express Macon-West
Holiday Inn Express Hotel And Suites Macon West
Holiday Inn Express Hotel Suites Macon West
Holiday Inn Express MaconWest
Holiday Inn Express Hotel Suites Macon West

Holiday Inn Express Hotel & Suites Macon-West by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 149 out of 267 reviews
Rating 8 - Good. 55 out of 267 reviews
Rating 6 - Okay. 28 out of 267 reviews
Rating 4 - Poor. 15 out of 267 reviews
Rating 2 - Terrible. 20 out of 267 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities
was clean and quiet
Stayed 1 night in Nov 2024

2/10 Terrible

Xiaobin, Coppell

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I booked a king bed but was given a queen without even noticing me and getting my permission! The hotel refused to give me any compensation! Moreover, the air conditioning in the room was blowing cold air even setting heat at 79! AC broke. The quilt cover was dirty. Nightmare experience. Absolutely unacceptable! This is not Days Inn!
Stayed 1 night in Nov 2024

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Facility is clean, the beds are comfortable, but the girl that checked us in had the attitude of someone who was past the point of caring about anything. No smile, no politeness, no warmth, nothing. Just the bare necessary questions to get you checked in and away from her desk. Like the property itself, but management needs to do something about the staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and conveniently located to interstate.
Stayed 1 night in Nov 2024

6/10 Okay

Ronald

Travelled with partner
Liked: Cleanliness, staff & service
Needs upgrade of plumbing & bath infrastructure
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was in bad shape. Electrical outlet popped out of wall. Faucet in shower wasn't fully attached. More water came out of bottom spout than shower head. In morning pancake machine was out of order.
Stayed 1 night in Nov 2024

6/10 Okay

Chris

Travelled with family
Disliked: Cleanliness
The hotel is situated in a great location—quiet, safe, and conveniently close to shopping and restaurants. The building has some decent upgrades and a lot of potential, but unfortunately, our experience was overshadowed by issues with cleanliness. Upon arrival, we were greeted by several carpet cleaning crews and their equipment stationed in the lobby, which felt unwelcoming. The elevator was gross with finger marks all over the stainless and the floor was dirty. Once we reached our room, we noticed a funky smell and found the space to be dusty. The sheets were stained, and overall, the room did not meet basic cleanliness standards. Had the elevator, lobby, and room been clean and fresh, our stay could have been much more enjoyable. While the property has its positives, including the location and some modern touches, the lack of attention to cleanliness made the experience feel average at best.
Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and excellent service
Stayed 1 night in Nov 2024

6/10 Okay

George

Stayed 1 night in Oct 2024

10/10 Excellent

Mitt

Stayed 1 night in Oct 2024

4/10 Poor

Ognian

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Rather unexpectedly, our room wasn't vacuumed and was dirty.
Stayed 1 night in Nov 2024

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Donna

Travelled with group
Liked: Staff & service, room comfort
A little disappointed
First off I give five stars to the staff, called the day before and talked with Shameka over the phone to add a person name to the reservation because we were arriving at different time. She was so pleasant and made transition easy. She was also there when my friend arrived and remembered the phone call and my name. The morning reception Denaga was also super pleasant, and helped me with the spelling of Shameka name. Nice breakfast and a very comfortable bed. The reason I did not give the Holiday Inn five stars is because of the bathroom, the floor has not been cleaned in awhile and the bathtub had scum all over it which has not been cleaned for months.
Bathroom floor dirty
Bath tub dirty
Bath tub
Scum in the bathtub looks like this tubs has not been cleaned in months
Stayed 1 night in Nov 2024

2/10 Terrible

Lisa

Business traveller
Liked: Amenities
Disliked: Cleanliness
I have never complained about a hotel before. This place is disgusting. Even inside the elevator was disgusting. You could see how dirty it was like it had not been cleaned in a very long time. The walls were even disgusting. The bathroom was filthy. I didn’t even want to step on the floor of the bathroom barefoot. The shower walls were disgusting. I expect there to me a few spots missed when I go to a hotel, but this place should be ashamed of themselves as to how unclean it was. The bathroom also didn’t have a blow dryer which is standard to have one in Holiday Inns, and no bottles of water in the room to even purchase. I will never stay here again. It needs new management. Absolutely disgusting.
Stayed 1 night in Nov 2024

10/10 Excellent

Elaina

Stayed 1 night in Aug 2024

8/10 Good

David, Lima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing special but was exactly what we expected
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Clean and safe. All i ever need.
Stayed 1 night in Sep 2024

8/10 Good

Heli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and good breakfast options.
Stayed 1 night in Nov 2024

10/10 Excellent

Nathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying for the night
We were staying for the night to attend a show in Macon. I love the Holiday Inn Express brand so it was an easy pick. The staff were great. My only concern was it needed update and the breakfast was not the delicious breakfast I normally receive with this brand. Overall still a good pick.
Stayed 1 night in Nov 2024

4/10 Poor

jaime

Stayed 4 nights in Oct 2024

10/10 Excellent

John, Naples

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Roxana

Stayed 2 nights in Sep 2024

10/10 Excellent

JoAnna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenience to I-475 and to restaurants and Sams Club.
Stayed 1 night in Sep 2024