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Sun Plaza Motel Mackay

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sun Plaza Motel Mackay

Property amenity
Front of property
Free WiFi, bed sheets
Outdoor pool
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
35 Nebo Road, West Mackay, QLD, 4740
  • Jubilee Park
    18 min walk
  • Mackay Enertainment and Convention Centre
    19 min walk
  • Caneland Central
    19 min walk
  • Mackay, QLD (MKY)
    6 min drive

Room options

View all photos for Twin Room

Free WiFi, bed sheets

Twin Room

  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Large Family Room

Free WiFi, bed sheets

Large Family Room

  • 29 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Double Room

Free WiFi, bed sheets

Double Room

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Free WiFi, bed sheets

Family Room

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Double or Twin Room

Free WiFi, bed sheets

Family Double or Twin Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room

Free WiFi, bed sheets

Standard Room

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio Suite, 1 Double Bed

Free WiFi, bed sheets

Standard Studio Suite, 1 Double Bed

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Sun Plaza Motel Mackay

Suburban Mackay motel in West Mackay with free parking
This smoke-free motel features an outdoor pool, a children's pool, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance and barbecue grills.
Sun Plaza Motel Mackay offers 32 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

This Mackay motel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Our customers tell us they can't get enough of the helpful staff at Sun Plaza Motel Mackay. During your stay, you'll be within walking distance of Jubilee Park. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance
  • Guests have great things to say about the value of their stay and the helpful staff
  • Just a 2-minute drive from Mackay Regional Botanic Gardens and a few minutes from Pioneer Valley
Sun Plaza Motel Mackay offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. Barbecue grills, tour/ticket assistance, and laundry facilities are also featured at Sun Plaza Motel Mackay. Self parking is free.

This 3-star Mackay motel is smoke free.

Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • On-site parking options include a carport

Food and drink

  • Room service available

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Fridge
  • Toaster

More

  • Guidebooks/recommendations

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:30 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: AUD 12 for check-in between 7:30 PM and 11:30 PM
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 6 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between June 22 and July 4.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 75.00 per stay
  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: AUD 12 for check-in between 7:30 PM and 11:30 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include window guards
The front desk at this property is open daily from 8 AM - 6 PM.
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Property is also known as

Sun Plaza Motel Mackay
Sun Plaza Motel
Sun Plaza Mackay
Sun Plaza Motel Mackay Motel
Sun Plaza Motel Mackay West Mackay
Sun Plaza Motel Mackay Motel West Mackay

Sun Plaza Motel Mackay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 103 out of 341 reviews" "
Rating 8 - Good. 124 out of 341 reviews" "
Rating 6 - Okay. 69 out of 341 reviews" "
Rating 4 - Poor. 24 out of 341 reviews" "
Rating 2 - Terrible. 21 out of 341 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet and staff friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

Scott

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service
Room was in good order, bed comfy with good pillows. The pool was great too. Very good for the price.
Stayed 2 nights in Aug 2024

6/10 Okay

Michael

Liked: Staff & service
Showers small , close to shops
Stayed 6 nights in May 2024

6/10 Okay

Michael

Close to flight path aircraft noise,
Stayed 6 nights in May 2024

8/10 Good

Michael

Parking free and close to room
Stayed 6 nights in Jun 2024

6/10 Okay

Martin

Stayed 2 nights in Jul 2024

8/10 Good

MELINDA

Stayed 1 night in Jul 2024

6/10 Okay

Garry

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Very small bathroom
Stayed 5 nights in Jul 2024

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable Accomodation and clean rooms
Stayed 1 night in Jul 2024

8/10 Good

Denis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for overnight stay
Stayed 1 night in Jul 2024

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities
Location was convenient and staff were friendly. Lighting in the room was very poor - almost darkness. End of the day you get what you pay for.
Stayed 4 nights in Jun 2024

2/10 Terrible

phillip

Business traveller
Disliked: Staff & service, property conditions & facilities
First night I arrived I had no room even though I had email confirmation. Had to stay elsewhere at 11pm at night. Very few rooms have smart tvs, and mine had internet dropouts every 5-10 minutes. Room was neat and tidy for a 3 star motel, but the booking system is totally flawed and so I can’t return.
Stayed 5 nights in Jun 2024

8/10 Good

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here regularly it is good value and fulfills my need while travelling for work.
Stayed 1 night in May 2024

10/10 Excellent

Ally

Stayed 4 nights in May 2024

2/10 Terrible

Ellie

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
No smoking rooms had people still smoking Was cockroaches in our room Lady at reception upon arrival was not pleasant and told me not to let my children mess the room up, when my children were disgusted themselves at the state of the room. Fridge didn’t work froze all their drinks. Really disappointed and definitely don’t recommend
Stayed 1 night in May 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service
Ok for the price,
Stayed 6 nights in May 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with microwave toaster
Stayed 1 night in May 2024

10/10 Excellent

Stephanie

Stayed 1 night in May 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Just a nice reasonable priced place to stay
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Staff & service
Central location
Stayed 4 nights in Apr 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, property conditions & facilities
Non
Stayed 6 nights in Apr 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Close to shops
Stayed 6 nights in Apr 2024

6/10 Okay

Tricia

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Room somewhat tired and needing sprucing up. Bed uneven and sagged towards middle - very uncomfortable for two people. A bit like 2 people sleeping in a hammock. Otherwise value for the price if you don't look too closely at the paintwork and other items.
Stayed 2 nights in Mar 2024