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4.0 out of 5

"We stayed two nights because we wanted to spend some time in Machu Picchu. We came by train and were met at the station. The town is a dump, but the h ... " More

By Iavladi on Thu 29 Nov 2012

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Deluxe Triple Room, Garden View

Bed Count 3 Full Beds Maximum Occupancy 3 Max

Family Room, 4 Bedrooms, Garden View

Bed Count 4 Full Beds Maximum Occupancy 8 Max

Deluxe Room, 2 Double Beds, Balcony, River View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Deluxe Room, 1 Queen Bed, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Sumaq Machu Picchu Hotel. During your stay, you're just a quick walk from Historic Sanctuary of Machu Picchu. You'll find features such as free WiFi in public areas and free train pick-up service, plus a full-service spa.

  • Free WiFi
  • Enjoy Peruvian cuisine at Qunuq, a fine-dining restaurant with garden views
  • Buffet breakfast served daily for a fee
  • Indulge with aromatherapy, hot stone massages or hydrotherapy at Aqlla
  • Services include free food shopping service, a children's club and dry cleaning/laundry
  • On-site recreation includes a sauna
  • Steps from Historic Sanctuary of Machu Picchu and Manco Capac Square
  • Free train station pick-up shuttle service

Sumaq Machu Picchu Hotel ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Sumaq Machu Picchu Hotel

Couples (1)
4 out of 5

Relaxing time

We stayed two nights because we wanted to spend some time in Machu Picchu. We came by train and were met at the station. The town is a dump, but the hotel is a quite nice escape from it. We used their spa - highly recommend it after a hike in the ruins. I was a bit disappointed with the food - my gnocchi were overcooked. The room was perfect, the staff was very friendly and helpful. We booked a private tour guide via them and all enjoyed it very much.

Posted by on 29 Nov 2012

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Property Features

Sumaq Machu Picchu Hotel offers its guests a full-service spa and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Spa services, a terrace, and multilingual staff are also featured at the boutique Sumaq Machu Picchu Hotel. An airport shuttle (available on request) is available for a fee. This 4-star Machu Picchu hotel is smoke free.

  • 62 guestrooms or units
  • 5 levels
  • Deli
  • Kid's club (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Free train station pick-up; airport shuttle

Room Amenities

Sumaq Machu Picchu Hotel offers 62 accommodations with iPod docking stations and minibars. Beds feature down duvets. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include dressing gowns, complimentary toiletries and hairdryers. This Machu Picchu hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Telephone
  • Blackout curtains
  • Sound-insulated rooms
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 5:00 AM to 10:00 AM.

Qunuq – Overlooking the garden, this fine-dining restaurant specialises in Peruvian cuisine and serves breakfast, lunch and dinner. A children's menu is available.

A complimentary food shopping service is offered and guests can order late-night fare from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aqlla. Services include hot stone massages and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision.

  • Hot stone massage
  • Sauna in spa
  • Hot tub in spa
  • Reflexology
  • Manicures and pedicures
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Sumaq Machu Picchu Hotel offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Sumaq Machu Picchu Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Sanitary Protocol for Categorised Hotels (Peru)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PEN 90 for adults and from PEN 90 for children
  • Airport shuttle fee: PEN 590 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sumaq
  • Hotel Sumaq Machu Picchu
  • Machu Picchu Hotel Sumaq
  • Machu Picchu Sumaq
  • Machu Picchu Sumaq Hotel
  • Sumaq
  • Sumaq Hotel
  • Sumaq Hotel Machu Picchu
  • Sumaq Machu Picchu
  • Sumaq Machu Picchu Hotel
  • Sumaq Machu Picchu Hotel Hotel
  • Sumaq Machu Picchu Hotel Machu Picchu
  • Sumaq Machu Picchu Hotel Hotel Machu Picchu

You should know

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.