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Sumaq Machu Picchu Hotel

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sumaq Machu Picchu Hotel

Junior Suite, 1 King Bed, River View
Lobby lounge
Lobby
Food and drink
Children’s activities

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Laundry
    Laundry
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Av. Hermanos Ayar Mz 1 Lote 3, Machu Picchu, Cusco, 0
  • Historic Sanctuary of Machu Picchu
    1 min walk
  • Cerro Machupicchu
    10 min walk
  • Aguas Calientes Hot Springs
    11 min walk
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 2 Double Beds, Garden View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Double Beds, Garden View

  • 29.0 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Balcony, River View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Double Beds, Balcony, River View

  • 29.0 sq m
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, River View

Premium Suite, 1 King Bed, River View

Premium Suite, 1 King Bed, River View

  • 73 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room, Garden View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Triple Room, Garden View

  • 29 sq m
  • Sleeps 3
  • 3 Double Beds

View all photos for Family Room, 4 Bedrooms, Garden View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Family Room, 4 Bedrooms, Garden View

  • 34 sq m
  • Sleeps 8
  • 4 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Garden View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 Queen Bed, Garden View

  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, River View

View from room

Junior Suite, 1 King Bed, River View

  • 41 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room, River View

Deluxe Triple Room, River View

Deluxe Triple Room, River View

  • 29 sq m
  • River view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View

  • 29 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

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About this property

Sumaq Machu Picchu Hotel

Riverwalk hotel with a full-service spa and a sauna
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a snack bar/deli, a sauna, and a conference center are onsite.
Sumaq Machu Picchu Hotel offers 62 accommodations with iPod docking stations and minibars. Beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Machu Picchu hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aqlla. Services include hot stone massages and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Children under 18 years old are not allowed in the spa without adult supervision.
Our customers tell us they can't get enough of the helpful staff at Sumaq Machu Picchu Hotel. During your stay, you're just a quick walk from Historic Sanctuary of Machu Picchu. You'll find features like free WiFi in public areas and free train station pick-up service, plus a full-service spa.
  • Free WiFi
  • Enjoy Peruvian cuisine at Qunuq, a fine-dining restaurant with garden views
  • Buffet breakfast served daily for a fee
  • Indulge with aromatherapy, hot stone massages, or hydrotherapy at Aqlla
  • Services include free grocery shopping service, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes a sauna
  • Steps from Historic Sanctuary of Machu Picchu and Manco Capac Square
  • Free train station pick-up shuttle service
Sumaq Machu Picchu Hotel offers its guests a full-service spa and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Spa services, a terrace, and multilingual staff are also featured at the boutique Sumaq Machu Picchu Hotel. An airport shuttle (available on request) is available for a fee.

This 4-star Machu Picchu hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 5:00 AM to 10:00 AM.
Qunuq - Overlooking the garden, this fine-dining restaurant specializes in Peruvian cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 7:00 AM to 6:00 PM
  • Airport shuttle on request
  • Free train station pick-up shuttle

Food and drink

  • Buffet breakfast available for a fee daily 5:00 AM–10:00 AM: PEN 90 for adults and PEN 90 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Qunuq

Things to do

  • Full-service spa
  • Sauna
  • Shopping

Family friendly

  • Children's club (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • A meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Reflexology
  • Sauna
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • iPod dock

Food and drink

  • Free bottled water
  • Minibar

More

  • Free newspapers
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sumaq Machu Picchu Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PEN 90 for adults and PEN 90 for children
  • Airport shuttle fee: PEN 590 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Sumaq Machu Picchu Hotel offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Property Registration Number 20503909007

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Sumaq
Hotel Sumaq Machu Picchu
Machu Picchu Hotel Sumaq
Machu Picchu Sumaq
Machu Picchu Sumaq Hotel
Sumaq
Sumaq Hotel
Sumaq Hotel Machu Picchu
Sumaq Machu Picchu
Sumaq Machu Picchu Hotel
Sumaq Machu Picchu Hotel Hotel
Sumaq Machu Picchu Hotel Machu Picchu
Sumaq Machu Picchu Hotel Hotel Machu Picchu

Sumaq Machu Picchu Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 330 out of 479 reviews" "
Rating 8 - Good. 102 out of 479 reviews" "
Rating 6 - Okay. 28 out of 479 reviews" "
Rating 4 - Poor. 9 out of 479 reviews" "
Rating 2 - Terrible. 10 out of 479 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best experience
Stayed 3 nights in Jul 2024

10/10 Excellent

Katarzyna and Vnce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

arali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, very friendly and welcoming staff. Awesome location of the property. Very conveniently located 5 star property. Had some fusion food and it was interesting.
Stayed 1 night in Jul 2024

10/10 Excellent

Marlen Perez

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
After doing el Camino Del Inka this was a great choice. Aguas calientes is a very little town. The bathroom was great with Loccitane toiletries. Very clean and comfortable.
Stayed 1 night in Jun 2024

10/10 Excellent

Arkadiusz E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rest!
Great pillows!
Stayed 1 night in Jun 2024

10/10 Excellent

Guy

Stayed 1 night in May 2024

10/10 Excellent

Taher, Wellington

Stayed 1 night in May 2024

10/10 Excellent

Terri

Stayed 1 night in Apr 2024

10/10 Excellent

Anyelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024

10/10 Excellent

Pooja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean and located at one end of the town so is very quiet and private. The staff are very friendly and go out of the way to make you feel comfortable. The onsite restaurant has amazing meals. Will stay here again.
Stayed 1 night in Apr 2024

10/10 Excellent

Tamarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great service!
Stayed 1 night in Mar 2024

8/10 Good

Edwin, Cusco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice, hotel was clean and comfortable. The only thing I didn't like was that the boss or administrator did not want to lend an umbrella to our guide in that torrential rain, even though we told him that we would give him an umbrella the next day, he left and arrived at his hotel wet.
Stayed 1 night in Mar 2024

10/10 Excellent

Kaitlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing we did not enjoy about our stay. The staff was supportive and considerate at each and every moment. They went out of their way to help us feel like we belonged. They assisted us with luggage, with our excursions, and with our general questions. We cannot say enough how much we appreciated the entire Sumaq staff. The facilities were clean and easy to use. The breakfast was delicious and the wait staff was consistently available to satisfy any and all of our needs. Not only would we love to come back for another visit, but we will be sure to recommend this hotel to all of our friends and family. Outstanding job!
Stayed 4 nights in Feb 2024

8/10 Good

Bharti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's often hard to review a stay when you've only had the pleasure of staying one night, however there were definitely some stand out points which made Sumaq worthy of its rating. Firstly staff are lovely, and as we arrived on the earlier train into Aguas Calientes they offered us an early check-in, greatly appreciated. The room itself, is as expected when basically sleeping riverside, you'll hear the river as if white noise the entire night, I Loved it, others might not. Amenities wise, some of the best we had, and L'Occitane products were LUSH! The bed itself felt a little damp, however this might be normal considering the climate in the area, We still had a great sleep regardless, and woke up fresh and ready to take on Machu pichhu! Our package was Half board and included dinner, DELICIOUS! Honestly, we polished all three courses off and although we didn't go for traditional Peruvian food (the options were there) it was hands down some of the best food we had throughout our time in the country. So this set the tone and we were very excited for breakfast the next morning, to our disappointment this wasn't up to par... Very few options, and everything just fell a bit flat here. We would probably skip this unless you're content with cereal and some coffee. Overall however our stay was lovely, and we'd definitely recommend Sumaq when visiting Aguas Calientes and Machu Pichhu.. Even if just for the dinner!
Stayed 1 night in Feb 2024

10/10 Excellent

Elizabeth

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel ubicación espectacular. Gracias a todo su personal fueron muy atentos con mi familia. Engrieron a nuestros pequeños cada noche con sus delicias!!
Stayed 3 nights in Nov 2023

10/10 Excellent

Babak, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food and service. Location a bit out of center but close to town
Stayed 3 nights in Oct 2023

10/10 Excellent

Walter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a wonderful hotel in every way. Small, clean, quiet and excellent service. If you are planning a trip to Machu Picchu peublo (Aguas Calientes) this is the place to stay. It is next to an active train line, but noise from that is infrequent to not be an issue. We also booked two excursions through the hotel which were excellent. The restaurant is delicious and the spa services were also great. A river view room would have a balcony overlooking the river and with breathtaking Mountain View’s. We took a garden view room that had no balcony but a small window faced the rear garden wall. If we go back we will definitely book a river view room!
Stayed 4 nights in Sep 2023

10/10 Excellent

Ahmet

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Warm wellcome, helpfull staff
Stayed 1 night in Jun 2023

10/10 Excellent

Erika

Stayed 1 night in Jun 2023

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Aguas Calientes! The staff and facilities are amazing. We will for sure be back!
Stayed 3 nights in Oct 2022

10/10 Excellent

Vladimir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing 2 night stay at Sumaq. I'm really happy that we picked this hotel as it made the whole trip feel luxurious - from the moment a bell-boy meets you at the train station to take care of your bags and the welcome drink after a long walk in Machu Picchu, to deliciuos breakfast / dinner paired with amazing cocktails from a friendly bard staff. We stayed in Junior suit and the room was spacious and well decorated. The hotel is just a short walk from the train station and the bus stop.
Stayed 2 nights in Sep 2022

6/10 Okay

Beatriz

Travelled with family
Liked: Staff & service, property conditions & facilities
Sumaq hotel is next to a noisy road and next to a river. They gave us an upgrade to a room next to the restaurant and in front of the elevator. Noise since 4 am. It was not an upgrade but a downgrade. Very disappointed!
Stayed 1 night in Jun 2022

10/10 Excellent

Stacey

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
Perfect location and beautiful views. Milagros, one of the staff made us feel like home. She is so informative and friendly.
Stayed 1 night in Jun 2022

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantástico
Fantastic location, fantastic staff and overall a great experience.
Stayed 3 nights in May 2022

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely old-world property that is an oasis in the clamor of Aguas Caliente. Wonderful stay
Stayed 1 night in May 2022