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Hotel Retama Machupicchu

3.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Retama Machupicchu

Habitación Matrimonial Superior, 1 King bed
Front of property
Interior entrance
Front of property
Garden

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Room service
    Room service
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Avenida Hermanos Ayar 1303, Machu Picchu, Cusco, 0054
  • Historic Sanctuary of Machu Picchu
    1 min walk
  • Manco Capac Square
    4 min walk
  • Aguas Calientes Hot Springs
    5 min walk
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Habitación Doble Superior, 2 Twin beds

Habitación Doble Superior, 2 Twin beds

Habitación Doble Superior, 2 Twin beds

  • 12 sq m
  • Park view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Habitación Familiar Superior, 1 King bed & 1 Twin bed

Habitación Familiar Superior, 1 King bed & 1 Twin bed

Habitación Familiar Superior, 1 King bed & 1 Twin bed

  • 12 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Triple Room, 3 Single Beds, Mountain View

Superior Triple Room, 3 Single Beds, Mountain View

Superior Triple Room, 3 Single Beds, Mountain View

  • 15 sq m
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, iron/ironing board

Standard Double Room

  • 12 sq m
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Premium bedding, in-room safe, desk, iron/ironing board

Standard Single Room

  • 12 sq m
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

View all photos for Habitación Matrimonial Superior, 1 King bed

Habitación Matrimonial Superior, 1 King bed

Habitación Matrimonial Superior, 1 King bed

  • 12 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property
Hotel Raices Machupicchu
Breakfast included
Free WiFi
Laundry
Housekeeping
4.4 out of 5, Excellent, (321)
The price is €44
for 1 night
6 Dec - 7 Dec
Hotel Raices Machupicchu

About this property

Hotel Retama Machupicchu

Hotel with a 24-hour front desk, a short walk to Aguas Calientes Hot Springs
This smoke-free hotel features dry cleaning, laundry facilities, and a 24-hour front desk. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and a garden are onsite.
Hotel Retama Machupicchu offers 20 accommodations with safes and complimentary bottled water. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Microwaves and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Retama Machupicchu. During your stay, you're just a quick walk from Aguas Calientes Hot Springs. Free WiFi in public areas, breakfast (surcharge), and dry cleaning service are available.
  • Free WiFi
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from Historic Sanctuary of Machu Picchu and 5 minutes by foot from Aguas Calientes Hot Springs
  • Airport shuttle service available for a fee
As a guest of Hotel Retama Machupicchu, you'll find tour/ticket assistance, a garden, and complimentary newspapers in the lobby. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Hotel Retama Machupicchu also features laundry facilities, dry cleaning/laundry services, and a front-desk safe.

This 3-star Machu Picchu hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 5:00 AM to 9:00 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 5:00 AM–9:00 AM: USD 5 per person
  • Room service available

Family friendly

  • Laundry facilities
  • Microwave (on request)

Conveniences

  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Free bottled water
  • Microwave (on request)

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 9:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 per person
  • Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 60 (one-way)
  • Rollaway bed fee: USD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Hotel Retama Machupicchu offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Property Registration Number 20603725426

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Property is also known as

Hotel Hotel Retama Inn Machupicchu Machu Picchu
Machu Picchu Hotel Retama Inn Machupicchu Hotel
Hotel Retama Inn Machupicchu Machu Picchu
Retama Machupicchu Machu Picchu
Retama Machupicchu
Hotel Hotel Retama Inn Machupicchu
Retama Machupicchu
Hotel Retama Machupicchu Hotel
Hotel Retama Machupicchu Machu Picchu
Hotel Retama Machupicchu Hotel Machu Picchu

Hotel Retama Machupicchu Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 217 out of 341 reviews" "
Rating 8 - Good. 78 out of 341 reviews" "
Rating 6 - Okay. 26 out of 341 reviews" "
Rating 4 - Poor. 9 out of 341 reviews" "
Rating 2 - Terrible. 11 out of 341 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how quiet and love the room was! The staff was also super helpful and polite. Highly recommended hotel.
Stayed 1 night in May 2024

8/10 Good

Samira, Brooksville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent! Picked us up from the train station late at night and guided us to the hotel for check in and accommodation. The area is very safe and convenient location.
Stayed 1 night in Aug 2024

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, big rooms, nice town.
Stayed 1 night in Aug 2024

8/10 Good

Marvin, Iowa City

Travelled with family
Liked: Cleanliness, staff & service
Good budget property - clean, but way too much fragrance in the rooms. Simple but nice breakfast. This is a no frills hotel and for the price it was fair. Travelers on a budget should consider staying. Travelers with greater means can find nicer.
Stayed 1 night in Aug 2024

10/10 Excellent

Katherinne, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very confy, eventhou no elevator. People at hotel very friendly and even took my luggage to the station because i was going to lose my train. Awesome service for my parents and kids. Thank you
Stayed 1 night in Jul 2024

4/10 Poor

Juan

Disliked: Cleanliness
La relacion precio / calidad, esta definitivamente equivocada Tuvimos problemas con la ducha, el sifon no descargaba bien y el agua se empozaba, no fue resuelto
Stayed 3 nights in Jul 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was included and excellent The beds were extra comfortable, amazing showers with good pressure hot water. Staff was accommodating and very friendly. Highly recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

sam

Super helpful staff, 5 stars
Stayed 1 night in Jul 2024

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Charming boutique Hotel 2 min walk to the hot springs which is really convenient. Great accommodating stuff. The only thing is that the shower, what I was called, but they fixed it immediately. And when I said that it was really cold in the room, they brought me a heater. So really good overall
Stayed 1 night in Jul 2024

10/10 Excellent

ARNALDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is good there
Stayed 1 night in Jul 2024

10/10 Excellent

Dayana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Kestutis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All truth and nothing but the truth
Even though we booked a room at Hotel Retama, we received a room in another hotel right next to it. It had a great room, knowledgeable and helpful staff, and a nice breakfast. Not all attendants knew English. The town is nice and quiet in the evening when most tourists go away to Cusco. Note: Have Machu Pichu tours and guides pre-booked way ahead of your trip, and do not do more than one per day. We did two, but boy, we got exhausted. We enjoyed our stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People in the front desk really help you in everything you need very nice guys. Beautiful , clean , convenient
Stayed 1 night in Jul 2024

10/10 Excellent

Hanqiang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprised they switch to a different hotel, but the new location is more close to bus and train station
Stayed 1 night in Jul 2024

2/10 Terrible

Sirisha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poorly maintained. Had a bad odour
Stayed 1 night in Jul 2024

10/10 Excellent

Damian, SMYRNA

Stayed 1 night in May 2024

10/10 Excellent

Randall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely LOVE AG-Aguas Calientes! Your walk is EITHER uphill…or downhill for sure…but not as high as Cusco and we didn’t find breathing a big deal. Great views…friendly…can’t miss.
Stayed 3 nights in Jun 2024

4/10 Poor

Robbin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was old- dated. I was not clean and had bugs inside. No one was ever at the receptionist desk. You had to go look for help.
Stayed 1 night in Jun 2024

10/10 Excellent

Nichele, Bowie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very port property with open structure. Staff were super nice and helpful with everything. The breakfast was delish- full continental including hot eggs to order. They packed breakfast for us each day for our hikes. Hot water and water pressure was excellent. Beds were very comfortable. Lounge area was comfortable. Just a great stay. Would recommend.
Stayed 3 nights in Jun 2024

6/10 Okay

Annie

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The staff was very kind and welcoming, and the room was clean, but this is a very basic hotel, I would rate it as 2 stars.
Stayed 1 night in Jun 2024

6/10 Okay

Waleska

Travelled with family
Liked: Staff & service, amenities
Personal was so sweet and helpful
Stayed 1 night in Mar 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place with a spacious layout taking full advantage of the nearby river. The staff and management were extremely helpful in all sorts of ways, and were extremely knowledgeable about things related to Macchu Picchu. Kudos to them.
Stayed 2 nights in May 2024

10/10 Excellent

Vianey

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Shuzhen, Maspeth

Liked: Cleanliness, staff & service, amenities
Great 3 days stay. The location is super convenient and the best part, it’s that is far from the busy part of town. The sounds of the river will lull you to sleep. The staff was amazing!!! The shower pressure and hot water were on point. The bathroom set up is a bit awkward/tough to get out of the shower as the toilet is almost right in front of it. The front desk girl, Micaela, provided with great info and super welcoming personality. Highly recommend a couple of days stay here so you can explore Machu Picchu
Stayed 3 nights in May 2024

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención, las ubicación es perfecta.
Stayed 1 night in May 2024