Hilton Garden Inn Maceio

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Maceio

Standard Room, 1 King Bed, Partial Ocean View
Exterior
Outdoor pool
Room, 1 King Bed, Bay View, Corner
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Breakfast available
  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Rua Gaspar Ferrari, 175, Ponta Verde, MaceiĆ³, AL, 57035-100
  • PajuƧara Handicraft Market
    7 min walk
  • Parmegianno
    1 min walk
  • JaraguĆ” Station
    7 min drive
  • Maceio (MCZ-Zumbi dos Palmares Intl.)
    51 min drive

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Ocean View

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Bay View, Corner

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 3
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn Maceio

Hotel connected to a shopping center in Ponta Verde with free parking
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and a children's pool are onsite.
Hilton Garden Inn Maceio offers 160 air-conditioned accommodations with safes and hair dryers. Televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Maceio. During your stay, you'll be connected to a shopping center, and just a quick walk from Pajucara Beach. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a gym
  • Just a 1-minute drive from Pajucara Beach and 6 minutes from Ponta Verde Beach
Hilton Garden Inn Maceio offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site. A business center and meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 151 square feet (14 square meters) and includes conference space. The business-friendly Hilton Garden Inn Maceio also features laundry facilities, dry cleaning/laundry services, and a hair salon. Limited free parking is available on a first-come, first-served basis.

This 3-star MaceiĆ³ hotel is smoke free.

For a fee, guests can enjoy breakfast daily.
Hilton Garden Inn Maceio has a restaurant on site.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Breakfast available for a fee daily
  • 1 restaurant

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference space (151 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Visual fire alarm
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Electric kettle
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from May 6 2024 to January 10 2025 (completion date subject to change). The following areas are affected:
  • Dining venue(s)
  • Lobby
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present ā€“ in addition to the child's certificate of birth and identity card with photo ā€“ a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Maceio
Holiday Inn Express Maceio Ponta Verde
Holiday Inn Express Ponta Verde
Holiday Inn Express Ponta Verde Hotel
Holiday Inn Express Ponta Verde Hotel Maceio
Holiday Inn Express Maceio Ponta Verde Alagoas, Brazil
Holiday Inn Express Maceio Ponta Verde Hotel
Holiday Inn Express Maceio Ponta Verde Alagoas
Inn Express Maceio Ponta Ver

Hilton Garden Inn Maceio Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 537 out of 919 reviews" "
Rating 8 - Good. 308 out of 919 reviews" "
Rating 6 - Okay. 43 out of 919 reviews" "
Rating 4 - Poor. 20 out of 919 reviews" "
Rating 2 - Terrible. 11 out of 919 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jonathan

Stayed 8 nights in Jan 2024

4/10 Poor

Elisio W

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Corteous attention, poor quality food
Disappointed breakfast. Onky had tapioca one day. No fresh fruit juice. Noisy ar conditioning. Hotel team was very courteous.
Stayed 2 nights in Mar 2024

10/10 Excellent

Solange

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Wi-Fi is terrible
Stayed 11 nights in Mar 2023

2/10 Terrible

Edward

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Excellent location. However, the room was filthy. I contacted the manager, and I was told to send pictures to support my complain, and after a week, I havenā€™t received a single word from them.
Stayed 1 night in Apr 2023

8/10 Good

Nayanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Otimo atendimento dos funcionarios. LocalizaĆ§Ć£o maravilhosa, perto das praias mais famosas da cidade, perto de restaurante, supermercado. FĆ”cil acesso a uber. Limpeza e cafĆ© da manhĆ£ nota 10.
Stayed 2 nights in Oct 2021

2/10 Terrible

Luiz

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Staff extremely rude, could not accommodate my early check-in, even though I flew in for over 16 hours, with the excuse that no rooms available. But they were willing to charge half a rate for immediate room availability.
Stayed 2 nights in Aug 2021

8/10 Good

Billy, USA

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A good location, not far from activities. Breakfast was very good and the front desk staff was helpful.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The very attentive staff who appeared to really enjoy doing their jobs. My wife and I felt that although the breakfast had plenty of variety, the quality of the food and freshness was not up to the standard of the rest of the hotel. MaceiĆ³ is perhaps the MOST welcoming of destinations. This hotel is a good example.
Stayed 1 night in Nov 2019

4/10 Poor

Luiz

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff very slow, property needs a good facelift, bathroom very small, internet service slow, breakfast not that great and overall feeling of neglect
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice staff and delicious breakfast.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

10/10 Excellent

Carla , new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great location! Good wifi! Excellent staff! Ponta Verde is a nice neighborhood, and the hotel is near by everything! 2 blocks from the beach, a lot of restaurants, stores, supermarket, drug stories, craft fairs near by... love it!
Stayed 3 nights in Oct 2017

6/10 Okay

Baza

Liked: Cleanliness, staff & service
Some good some poor
Firstly I booked a disabled room by mistake and when we arrived at about 12 noon I spoke to Reception and told them as I was concerned that they may require the room for a disabled person. They said it wasn't possible to change until March 27th and there will probably be a surcharge. On arrival at 12 noon we can't check in until 3 pm but we were allowed to leave out luggage in a locked area and use a safe for valuable items. We arrived back at the hotel at about 2:15 pm and saw a large group of flight attendants doing check in, once they had finished we got our room which was about 2:45pm. A good start to the holiday!! The disabled room we were assigned was on the first floor via a lift and the room was the last room down a long corridor ( not good for any disabled person) the view was a petrol station. It appears they only pay lip service to disabled people. Once in the room the bed was good and the room was very large but the shower room had a curtain which was nowhere wide enough so the floor was covered with water !! Not great. Breakfast was ok and the staff friendly. We went to the pool once but it had lots of human hair when we went back two days later the pool was closed and stayed that way until we left, again not great. Our flight was late in the evening so we tried to extend the room but wasn't able to do so until the morning which we were grateful to pay to use the room until 6pm. Overall a mixed response, would I use the hotel again...probably not

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Espectacular location with great facilities and helpful staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quit
Very quiet room has good acoustics when we got to the room we could do our own cafe

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Young couple, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Excellent location. Rooms are big and good quality. Hotel is new, therefore could have been cleaner. Mold is starting to show in the bathroom. Room is not always dusted. Breakfast has a variety of items but many are not tasty. Personnel are very friendly but someone gave us wrong information.

8/10 Good

aj, ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay, great location
breakfast was good, wifi, everything was very good, they have a nice pool, parking, and location was great. awesome stay!

8/10 Good

Alejandro, Santiago, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the beach
Located in a very quiet and safe area of the city. Restaurants, drugstores, farmacy very close to the hotel.

10/10 Excellent

Luis, Washington DC

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable Clean and good Location.
This hotel is about 2 blocks from the beach. It is modern , clean and comfortable . We have arrived early from our flight and they were able to give us the key at noon, but they made sure to tell us that the check in time was at 15:00 . I will recommend this hotel.

10/10 Excellent

veronica 27

Liked: Cleanliness, staff & service, room comfort
friends
itĀ“s a excellent hotel near to ponta verde beach and many pubs at waterleline. The stuff very worry for your bienestar, responsable and so charismatic!! Breakfast delicious!!!! ItĀ“s a great hotel.

10/10 Excellent

Dave, Barnsley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant Overall
Excellent hotel in all aspects.

10/10 Excellent

Jeff, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic, the best Holiday Inn I've stayed in
There aren't enough superlatives to describe this hotel. Great bed, huge room, fantastic bathroom with great shower. Nice towels and good AC. Breakfast buffet was very good also.

10/10 Excellent

kelly, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel - excellent English speaking staff
Great stay - A much better breakfast in Maceio than USA holiday inn express offers.

10/10 Excellent

Brewsters x 2, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service at this hotel, easy to find from the train station. Staff were very helpful, this was our first trip to Italy and we were made to feel very comfortable and welcome. Short walk to the lake and town centre but easy to navigate. Thoroughly enjoyed our stay. Hotel room was clean and comfortable.