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Sofitel Macau At Ponte 16

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofitel Macau At Ponte 16

Exterior
2 outdoor pools, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, desk
Front of property
Sun deck

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Pool
  • Bar
    Bar
  • Parking included
    Parking included
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Rua Do Visconde Paco De Arcos, Macau, 0
  • Almeida Ribeiro Street
    1 min walk
  • St. Dominic's Church
    7 min walk
  • Senado Square
    7 min walk
  • Macau (MFM-Macau Intl.)
    17 min drive

Room options

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, City View

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Business Lounge Access, River View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, Business Lounge Access, River View

  • 37 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, River View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, River View

  • 37 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View

Superior Room, 2 Single Beds, City View

Superior Room, 2 Single Beds, City View

  • 37 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Business Lounge Access, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Business Lounge Access, City View

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Single Beds, River View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 2 Single Beds, River View

  • 37 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 Bedroom, Business Lounge Access (Mansion at Sofitel)

Club Room, 1 Bedroom, Business Lounge Access (Mansion at Sofitel)

Club Room, 1 Bedroom, Business Lounge Access (Mansion at Sofitel)

  • 120 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Business Lounge Access

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Business Lounge Access

  • 72 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Business Lounge Access (Prestige)

Club Suite, 1 King Bed, Business Lounge Access (Prestige)

Club Suite, 1 King Bed, Business Lounge Access (Prestige)

  • 80 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Bedrooms, Business Lounge Access (Mansion at Sofitel)

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Bedrooms, Business Lounge Access (Mansion at Sofitel)

  • 140 sq m
  • River view
  • Sleeps 6
  • 1 King Bed

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About this property

Sofitel Macau At Ponte 16

Luxury hotel with 3 restaurants and 2 outdoor pools
Along with 3 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas, free self parking, and a free casino shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Sofitel Macau At Ponte 16 offers 408 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Macau hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.
Sofitel Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of Sofitel Macau At Ponte 16's great location. During your stay, you're just a quick walk from Ruins of St. Paul's Cathedral. You'll find features like free WiFi in public areas, free self parking, and a free casino shuttle.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a bite to eat at Prive, a theme restaurant that serves French cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with facials, body treatments, or massages at Sofitel Spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the location
  • 8 minutes by foot from Ruins of St. Paul's Cathedral and a 2-minute drive from Lisboa Casino
  • Free casino shuttle service
Sofitel Macau At Ponte 16 offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and 4 meeting rooms are available. Event space at this hotel measures 7212 square feet (670 square meters) and includes conference space. A children's pool, spa services, and a terrace are also featured at the luxury Sofitel Macau At Ponte 16. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Macau hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM and 10:30 AM.
Prive - This theme restaurant specializes in French cuisine and serves dinner only. Reservations are required.
Mistral - This poolside buffet restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Open daily.
Le Chinois - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Indonesian, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Free casino shuttle

Food and drink

  • Buffet breakfast available for a fee weekdays 7:00 AM–10:30 AM: MOP 185 for adults and MOP 98 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Prive
  • Mistral
  • Le Chinois

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Baby bath
  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (7212 square feet)
  • Meeting rooms - 4

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 37-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Disposable personal items such as toothbrushes, combs, loofahs, razors, nail files, and shoe brushes are available on request.
According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MOP 300.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MOP 185 for adults and MOP 98 for children
  • Rollaway bed fee: MOP 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Macau 16 Ponte
Macau Ponte
Macau Sofitel
Macau Sofitel Ponte 16
Sofitel 16 Ponte Macau
Sofitel Macau Ponte 16
Sofitel Ponte
Sofitel Ponte 16
Sofitel Ponte 16 Hotel
Sofitel Ponte 16 Hotel Macau
Macau Peninsula Sofitel
Sofitel Macau At Ponte 16 Hotel Macau
Sofitel Macau Ponte 16 Hotel
Sofitel Ponte 16
Macau Peninsula Sofitel
Sofitel Macau At Ponte 16 Hotel
Sofitel Macau At Ponte 16 Macau
Sofitel Macau At Ponte 16 Hotel Macau

Sofitel Macau At Ponte 16 Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 494 out of 1004 reviews" "
Rating 8 - Good. 360 out of 1004 reviews" "
Rating 6 - Okay. 103 out of 1004 reviews" "
Rating 4 - Poor. 29 out of 1004 reviews" "
Rating 2 - Terrible. 18 out of 1004 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

WONG

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Phi

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 2 nights in Jul 2024

10/10 Excellent

Mary Jogen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sofitel personnel are wonderful and always extending extra effort to assist guests.
Stayed 4 nights in Jun 2024

10/10 Excellent

ZHIANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Jul 2024

6/10 Okay

yunshan

The dinner Buffet was pretty bad, not worth the price.
Stayed 2 nights in Jun 2024

10/10 Excellent

Yanru

Stayed 1 night in Jun 2024

10/10 Excellent

MEI LING

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean and comfortable, staff also nice and helpful
Stayed 2 nights in Jun 2024

10/10 Excellent

Zachary, Walnut

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Missed breakfast one day and they agreed to comp us next time, and they did! Very hospitable and easy to arrange. Highly recommend this hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Siew Meng

Stayed 2 nights in Jun 2024

10/10 Excellent

Alex

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and spacious rooms
Stayed 1 night in Jun 2024

10/10 Excellent

Wai Lun

Liked: Cleanliness, staff & service, room comfort
Ms Jasmine and Mr Alex at the concierge was super friendly! However, there was some problem with the bathtub and the water cant be stored. We didnt have time hence we didnt ask for help. Anyway, great value
Stayed 1 night in Jun 2024

8/10 Good

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Back for another Visit
My wife and I had a great stay at the hotel. The staff was professional, specifically Jessicat at the Front Desk. She went out of her way to help with a power transformer and ensure my stay was memorable. This is my second return visit. The last time I was at this hotel was in 2016, and I had a great stay back then, as I did this time. My only concern is that we asked for a non-smoking room, and the room had smokers in it. The staff quickly provided another room, and the problem was solved. Appreciate the professionalism. DKW
Stayed 2 nights in Jun 2024

6/10 Okay

Chi Man

Liked: Cleanliness
/
Stayed 2 nights in Jun 2024

8/10 Good

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This is my preferred hotel whenever I visit Macau. It is conveniently located with easy access to shuttle buses to the border gate and ferry pier to Hong Kong. The only inconvenience is there’s no taxi station at front of hotel. I like the hotel location within walking distance to eateries. Hotel is nice, clean and classy. Staff is very attentive and helpful.
Stayed 3 nights in May 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

harold

Travelled with family
Liked: Property conditions & facilities, room comfort
Nice view
Stayed 2 nights in May 2024

6/10 Okay

Qian Ni

The room has a moldy smell and some parts are dusty. The floor tile outside the bathroom has a cracking sound when stepped on. Waited for 20 mins to redeem the free pork chop bun which looks miserably small and unappetizing. The location is convenient to walk to Senado Square and Ruins of St Paul and has buses to go to around.
Stayed 3 nights in May 2024

10/10 Excellent

Tai Heng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
Excellent place to stay. The room was extremely clean and smell so soothing.
Stayed 1 night in May 2024

10/10 Excellent

Cheong Chi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in May 2024

10/10 Excellent

Hyung

Stayed 1 night in May 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
方便
Stayed 4 nights in May 2024

10/10 Excellent

carolina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent Staff. I forgot a bag and called and they had it for me. Breakfast was superb. The downside was it seemed a little out dated compared to other hotels in Macao. Location is in the old part of Macau. (Not so great for me) however, there are shuttle buses to go to other hotels. Ac NOT great. Other than that, rooms are comfortable and I like beds and sheets.
Stayed 1 night in May 2024

10/10 Excellent

Imelda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very elegant and very clean
Stayed 2 nights in May 2024

6/10 Okay

Ali

Stayed 5 nights in Apr 2024