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Sofitel Macau At Ponte 16

4.5 star property

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Photo gallery for Sofitel Macau At Ponte 16

Exterior
Indoor wedding
2 outdoor pools, pool umbrellas, pool loungers
Couples treatment room(s), sauna, hot tub, steam room
Premium bedding, minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Spa
  • Bar
  • Room service

Explore the area

Map
Rua Do Visconde Paco De Arcos, Macau, 0
  • Almeida Ribeiro Street
    ‪1 min walk‬
  • Senado Square
    ‪7 min walk‬
  • Ruins of St. Paul's Cathedral
    ‪8 min walk‬
  • Macau (MFM-Macau Intl.)
    ‪17 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, City View

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Business Lounge Access, River View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, Business Lounge Access, River View

  • 37 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, River View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, River View

  • 37 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View

Superior Room, 2 Single Beds, City View

Superior Room, 2 Single Beds, City View

  • 37 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Business Lounge Access, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Business Lounge Access, City View

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Single Beds, River View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 2 Single Beds, River View

  • 37 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 Bedroom, Business Lounge Access (Mansion at Sofitel)

Club Room, 1 Bedroom, Club lounge access (Mansion at Sofitel)

Club Room, 1 Bedroom, Business Lounge Access (Mansion at Sofitel)

  • 120 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Business Lounge Access

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Business Lounge Access

  • 72 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Business Lounge Access (Prestige)

Club Suite, 1 King Bed, Club lounge access (Prestige)

Club Suite, 1 King Bed, Business Lounge Access (Prestige)

  • 80 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Bedrooms, Business Lounge Access (Mansion at Sofitel)

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Bedrooms, Business Lounge Access (Mansion at Sofitel)

  • 140 sq m
  • River view
  • Sleeps 6
  • 1 King Bed

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Exterior

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  • Spa
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  • Free WiFi
4.6 out of 5, Wonderful, (651)
The price is €276
for 1 room
includes taxes & fees
7 Mar - 8 Mar
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About this property

Sofitel Macau At Ponte 16

Luxury hotel with 3 restaurants and 2 outdoor pools
Along with 3 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas, free self parking, and a free casino shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Sofitel Macau At Ponte 16 offers 408 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Macau hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.
Sofitel Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of Sofitel Macau At Ponte 16's great location. During your stay, you're just a quick walk from Ruins of St. Paul's Cathedral. You'll find features like free WiFi in public areas, free self parking, and a free casino shuttle.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a bite to eat at Prive, a theme restaurant that serves French cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with massages, aromatherapy, or body wraps at Sofitel Spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the location and the helpful staff
  • 8 minutes by foot from Ruins of St. Paul's Cathedral and a 2-minute drive from Lisboa Casino
  • Free casino shuttle service
Sofitel Macau At Ponte 16 offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and 4 meeting rooms are available. Event space at this hotel measures 7212 square feet (670 square meters) and includes conference space. A children's pool, spa services, and a terrace are also featured at the luxury Sofitel Macau At Ponte 16. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Macau hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM and 10:30 AM.
Prive - This theme restaurant specializes in French cuisine and serves dinner only. Reservations are required.
Mistral - This poolside buffet restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Open daily.
Le Chinois - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Indonesian, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Free casino shuttle

Food and drink

  • Buffet breakfast available for a fee weekdays 7:00 AM–10:30 AM: MOP 185 for adults and MOP 98 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Prive
  • Mistral
  • Le Chinois

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Baby bath
  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (7212 square feet)
  • Meeting rooms - 4

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 37-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Disposable personal items such as toothbrushes, combs, loofahs, razors, nail files, and shoe brushes are available on request.
According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MOP 300.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MOP 185 for adults and MOP 98 for children
  • Rollaway bed fee: MOP 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Macau 16 Ponte
Macau Ponte
Macau Sofitel
Macau Sofitel Ponte 16
Sofitel 16 Ponte Macau
Sofitel Macau Ponte 16
Sofitel Ponte
Sofitel Ponte 16
Sofitel Ponte 16 Hotel
Sofitel Ponte 16 Hotel Macau
Macau Peninsula Sofitel
Sofitel Macau At Ponte 16 Hotel Macau
Sofitel Macau Ponte 16 Hotel
Sofitel Ponte 16
Macau Peninsula Sofitel
Sofitel Macau At Ponte 16 Hotel
Sofitel Macau At Ponte 16 Macau
Sofitel Macau At Ponte 16 Hotel Macau

Sofitel Macau At Ponte 16 Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 510 out of 1003 reviews
Rating 8 - Good. 344 out of 1003 reviews
Rating 6 - Okay. 103 out of 1003 reviews
Rating 4 - Poor. 29 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

zixing

Travelled with partner
Liked: Amenities
Great hotel
Stayed 4 nights in Nov 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
I like to everything, but trying to grab a taxi from the hotel was difficult Close to old town, safe walkable streets
Stayed 4 nights in Nov 2024

10/10 Excellent

Mohammed, Bradenton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with historical sites at walking distance. e loved the hotel. Excellent breakfast and a beautiful pool to relax in
Stayed 1 night in Nov 2024

4/10 Poor

Mohammed, Bradenton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with historical sites at walking distance BUT check your bill. The hotel charged my credit card without my authorization for a night that was already paid for when reserved through Expedia. The hotel told me that it was their error. They apologized and said that I will refunded in a week. The week went by and still no refund
Stayed 1 night in Nov 2024

10/10 Excellent

Nga

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel. The staff very friendly and helpful. Good location and is walkable to some tourist sites.
Stayed 1 night in Nov 2024

10/10 Excellent

San San

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
i like it very much, thanks for the free upgrade to a suite. I originally booked two rooms and was upgraded to a two bedroom and one living room, it was very convenient for us.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mohammed, Bradenton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our stay at Sofitel Macau. Great hotel with excellent breakfast and a delicious dinner buffet it is walkable to a lot of places you will want to visit. Stay at the Sofitel Macau and enjoy
Stayed 2 nights in Nov 2024

8/10 Good

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place because of its location and architectural beauty of the building. It gives you a sense of luxury from the room to the hall way. The food served at the Chinese restaurant in the hotel was up to par. One thing on my wish list is a more professional pool suitable for swimming, and not just for playing with water. Also, if the windows are cleaner, it will make it perfect!
Stayed 3 nights in Oct 2024

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, very nice comfortable room
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I arrive at the Sofitel it was a wonderful experience. The ambassador Ms. Jenny, concierge Rocky and the front desk were able to discretely setup our room special for my anniversary. Completely surprising my girlfriend when we entered the room. This far exceeded my expectations. At the Renezvous bar Reine and Rose Ann kept us entertained with conversations and advice on what to while we were in Macau. Jerome and Brain helped us at the Mistral restaurant answering questions about the food and providing us with soft drinks. Between the hotel and especially the staff had made our stay one of the best experiences I have had at a hotel. I can’t recommend this place enough and looking to another visit.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kyonghee

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent size hotel with a view of the fort and the ruins of St Pau. Pretty convenient to walk to old town. The free shuttle bus runs hourly from outer harbour unlike the other hotels’ shuttle bus services. Also their free shuttle to HZMB starts only at 1015am. It also doesn’t go across to the Cotai peninsula. This is the only downside to what I would deem a wonderful stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Jerry, Falmouth

Liked: Cleanliness, amenities, property conditions & facilities
Very nice option, close to a neighborhood with a cool social fabric
Stayed 1 night in Oct 2024

10/10 Excellent

Mary Jogen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a great to stay for vacation and bond with friends….
Stayed 3 nights in Oct 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Two minor points. 1) Both fridges were not cold, not operating properly. 2) Light switches far to complicated and recommend a note be left to indicate that the bedroom reading light is buried in the bedside table! Overall fantastic experience at the Sofitel Mansion, definitely worth a revisit.
Stayed 1 night in Oct 2024

10/10 Excellent

Bui

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, bus stop right outside. Lots of food on walking distance. Good cleaning service. Good view. Will stay again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Bryant

Stayed 1 night in Sep 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Shienfei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was an amazing experience!! the breakfast buffet had a wide variety of food, the pool was really nice with a stunning view and overall the hotel was spacious and wonderful. I totally recommend this hotel!!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Elleen

Liked: Cleanliness, staff & service, property conditions & facilities
The location of this hotel is perfect for us, near enough to walk to the cluster of casino hotels, away from the massive crowds. We stayed during the golden week holidays, so the city is very crowded. We are most grateful to David from the concierge team. Wednesday evening we were at the taxi queue in the hotel. it ws dinner time and we waited quite a while. David told us that there's alot of traffic around the hotel, and no taxis will be able to come in, we may be better off getting one from the streets, and he will show us the way. What we didnt expect is that, not only he show us the place by the road to flag a taxi, he waited with us and tried to get a taxi for us! He gave chase when one vacant taxi drove passed us, but the driver is not taking passengers. He then give us alternatives to take the bus to Wynn hotel since there seem to be really no available taxis. He told us not only it is the golden week, there is also Andy Lau's concert happening, so the taxis are mostly at cotai area by now. He checked the arrival times of the bus, ensured that we got into the bus safely then he walked back to the hotel. This level of help that he extends to us, and we see that he gave to other guests in the hotel, is way over our expectations, he is a GEM! We will definitely stay at Sofitel when we go Macau next time.
Stayed 5 nights in Sep 2024

10/10 Excellent

Ocean

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel being close to most of the attractions
Stayed 1 night in Oct 2024

8/10 Good

Alessandro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. Friendly and available staff always happy to help. Not the best aera in Macau but very close to city centre!
Stayed 1 night in Sep 2024

10/10 Excellent

Cathy, Sentul

Very comfy room too bad I was there for a day only.
Stayed 1 night in Sep 2024

8/10 Good

lao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024