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Metropark Hotel Macau

4.0 star property

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Photo gallery for Metropark Hotel Macau

Exterior
Minibar, in-room safe, desk, blackout curtains
Indoor pool
Lobby
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Rua De Pequim No 199, Macau
  • Place, Lisboa Casino
    ‪6 min walk‬
  • Place, Macau Fisherman's Wharf
    ‪9 min walk‬
  • Place, Senado Square
    ‪11 min walk‬
  • Airport, Macau (MFM-Macau Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Deluxe Room

Minibar, in-room safe, desk, blackout curtains

Family Deluxe Room

  • 36 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, blackout curtains

Superior Double or Twin Room

7.2 out of 10
Good
(10 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Family Room

Family Room | Living area

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About this property

Metropark Hotel Macau

Hotel in Macau with 3 restaurants and a health club
Along with 3 restaurants, this hotel has an indoor pool and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Metropark Hotel Macau offers 350 air-conditioned accommodations with minibars and safes. Cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This Macau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Our customers tell us they enjoy the room service at Metropark Hotel Macau. During your stay, you're just a quick walk from Rio Casino. Free WiFi in public areas, 3 restaurants, and an indoor pool are available.
  • Free WiFi
  • Enjoy a meal at the café or drinks at the pub
  • Self-serve breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • 8 minutes by car from Cotai Strip and 8 minutes from Venetian Macao Casino
As a guest of Metropark Hotel Macau, you'll find an indoor pool, a health club, a hot tub, and a sauna. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and a meeting room are available. The business-friendly Metropark Hotel Macau also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 4-star Macau hotel.

For a fee, guests can enjoy self-serve breakfast daily from 7:30 AM to 10:30 AM.
Gold Moon Garden Chinese - Onsite restaurant.
Ciao Cafe - Onsite café.
Sing Sing Lounge - Onsite pub.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily self-serve breakfast available 7:30 AM to 10:30 AM for a fee: MOP 78 for adults and MOP 39 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Ciao Cafe
  • Gold Moon Garden Chinese
  • Sing Sing Lounge

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Spa

  • Massage

Accessibility

  • Lift

More

  • 26 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately MOP 78 for adults and MOP 39 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Metropark Macau
Macau Metropark
Macau Metropark Hotel
Metropark Hotel Macau
Metropark Macau
Metropark Macau Hotel
Metropark Hotel Macau Hotel
Metropark Hotel Macau Macau
Metropark Hotel Macau Hotel Macau

Metropark Hotel Macau Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 168 out of 565 reviews
Rating 8 - Good. 259 out of 565 reviews
Rating 6 - Okay. 109 out of 565 reviews
Rating 4 - Poor. 18 out of 565 reviews
Rating 2 - Terrible. 11 out of 565 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Chung Man

Disliked: Property conditions & facilities, room comfort
the room to me is a non-smoking one which is what i ordered, but i can smelt smoke in the room from time to time. they provided me a air-purifier. Though this has solved the problem, the hotel should have a stricter measure prohibiting smoking in the hotel.
Stayed 2 nights in Sep 2025

6/10 Okay

Alastair

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

Ye wai

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Requested non smoking room but room smell smoking.
Stayed 2 nights in Dec 2024

10/10 Excellent

Launa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff spoke little English but were helpful when assistance was needed. Family room was spacious. However the sofa bed was uncomfortable and cannot be sleep on. Sore spine and terrible pain. Definitely not recommended for sleeping.
Stayed 2 nights in Dec 2024

8/10 Good

Amiruddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful in answering my inquiries.
Stayed 1 night in Dec 2024

10/10 Excellent

Rui Jorge

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Kristina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in process, room, and staff were excellent. The only thing I didn't like about this place was that there were some smoking floors, and you could smell the cigarette smoke strongly in the lifts, as well as the heavy use of air fresheners in other areas to cover the smell.
Stayed 7 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall stay was good. Staff at Hotel was helpful to assist on our check-in. We encountered inconvenience during check-in because the agent who represent Hotels.com did not provide documentations of our booking confirmation to the Hotel which cause a long delay in getting ourselves check-in. Hope to have Hotels.com to take note and improve on your service.
Stayed 3 nights in Dec 2024

6/10 Okay

Yew Hwa

Disliked: Property conditions & facilities
Friendly staffs but room cleanliness could be better. Breakfast limited items.
Stayed 4 nights in Nov 2024

8/10 Good

Laiman

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Stayed 9 nights in Oct 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ji Xian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staffs. Great location, easy access to public transport, supermarket and taxi. However, gym only available at 0930 and swimming pool after 1100. Overall very satisfy with the stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Tak Yin

Stayed 1 night in Sep 2024

4/10 Poor

Muskan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
To be honest the property is amazing although it’s the first hotel wherein, I’ve faced a lot of challenge while talking to the staff. They don’t English Few of them tried to help us in the best possible way like the Manager (Jacky) he was the best when it comes to hospitality. Another person was on 26th floor. He tried his best to assist and explain the complete situation. But a shoot out for Jacky and the guy who served us on 26th floor (17 sep 2024 around 5) for being the best manager and for his hospitality
Stayed 2 nights in Sep 2024

2/10 Terrible

Ed

Stayed 3 nights in Nov 2023

8/10 Good

MANOJ

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice place, convenient. Due to alots of people, try to come earlier for check-in as it says 3pm.
Stayed 1 night in Jun 2023

10/10 Excellent

Kun

Liked: Cleanliness, property conditions & facilities
All met my expectations
Stayed 3 nights in May 2023

10/10 Excellent

Ching On

Stayed 1 night in Mar 2023

2/10 Terrible

Reyna Jane

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2020

10/10 Excellent

Ka Pou

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

4/10 Poor

CHONG MEI

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

can be better

Bed was fine but found hair in the shower area , air conditioner was noisy and smell smoke from the bathroom during mid-night while choosing non-smoking room. I like Macau and wish come again.
Stayed 1 night in Jun 2020