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Mercure Macaé

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Macaé

Minibar, in-room safe, blackout curtains, soundproofing
View from property
Suite, 1 King Bed, Partial Sea View
View from property
Outdoor pool, pool umbrellas, pool loungers

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Pet-friendly
  • Breakfast available
  • Room service

Explore the area

Map
110 Rua Dolores Carvalho Vasconcelos, Bairro da Gloria, Macaé, RJ, 27937-600
  • Campista Beach
    7 min walk
  • Pecado Beach
    10 min walk
  • SESI Macaé
    14 min walk
  • Macae (MEA)
    22 min drive

Room options

Superior Room, 2 Single Beds

  • Sleeps 4
  • 2 Twin Beds

Suite, 1 King Bed, Sea View

  • Sleeps 5
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, blackout curtains, soundproofing

Superior Room, 1 Queen Bed

  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, Sea View

Standard Room, 2 Single Beds, Sea View

Standard Room, 2 Single Beds, Sea View

  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Partial Sea View

Suite, 1 King Bed, Partial Sea View

Suite, 1 King Bed, Partial Sea View

  • Partial sea view
  • Sleeps 5
  • 1 King Bed

Suite, 1 Double Bed, Sea View

  • Sleeps 5
  • 1 Double Bed

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About this property

Mercure Macaé

Beach location and outdoor pool
At Mercure Macaé, hit the nearby beach, dine onsite at Maral, or enjoy a drink at one of the hotel's 2 bars/lounges. Housekeeping is available on request.
Mercure Macaé offers 164 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Macaé hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Mercure Macaé, you're just a quick walk from Campista Beach. Enjoy features like free WiFi in public areas and free valet parking, plus 2 bars. Some of the pet-friendly amenities this property offers include food and water bowls and litter boxes.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine while dining at Maral
  • Buffet breakfast offered for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Within a 15-minute walk of Campista Beach and Pecado Beach
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter boxes
Mercure Macaé offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at Mercure Macaé. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3.5-star Macaé hotel.

Guests can enjoy buffet breakfast for a fee.
Maral - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
24-hour room service is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: BRL 39 for adults and BRL 39 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Maral

Things to do

  • Bike rentals
  • Fitness centre
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Designated smoking areas
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • Reusable cups only
  • Reusable tableware only

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Minibar

More

  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: BRL 70 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Food and water bowls and litter boxes are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for BRL 100.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BRL 39 for adults and BRL 39 for children
  • Pet fee: BRL 70 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: BRL 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Hotel Macae
Hotel Gran Nobile Macaé Macae
Four Points By Sheraton Macae Brazil
Gran Nobile Macaé Macae
Sheraton Macae
Four Points Sheraton Macaé Hotel Macae
Four Points Sheraton Macaé Hotel
Four Points Sheraton Macaé Macae
Four Points Sheraton Macaé
Macae Four Points
Gran Nobile Macaé
Mercure Macaé Hotel
Mercure Macaé Macaé
Hotel Gran Nobile Macaé
Mercure Macaé Hotel Macaé

Mercure Macaé Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 81 out of 169 reviews" "
Rating 8 - Good. 57 out of 169 reviews" "
Rating 6 - Okay. 23 out of 169 reviews" "
Rating 4 - Poor. 6 out of 169 reviews" "
Rating 2 - Terrible. 2 out of 169 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

9.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Liked: Room comfort
Disliked: Staff & service
Attention to detail on maintenance required
A good hotel in good location, however starting to look dated, needs attention to maintain height standard. Cleaning service poor, missed on 2 days and we had to continually call to get room serviced. Pool area amenities, chairs, planting needs replacing, area cleaned. Reception area, repair work poor to painting, ceiling repairs and front door handles loose and needs repair.
Stayed 4 nights in Sep 2024

8/10 Good

Martyn

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Perfectly adequate hotel.
The hotel is quite well located near the Novo Cavaleiros area, cross a busy street and you can get to some restaurants that are near the beach. Check-in was fine, the receptionist had great English skills, parking is free and the reception area clean. The room itself was fine, the bathroom rather dated though the shower wasn't exactly a "power shower" but adequate. One issue that was "painful" was the bed. Very, VERY soft mattress left me rolling out of bed in the morning with a very uncomfortable back - as though I had slept in a hammock! But as I say the room was large and comfortable, lovely view of the sea and all in all, I would probably stay here again,(But I would check the mattress - I would definitely move rooms if it was that soft again,)
Stayed 2 nights in Jun 2017

10/10 Excellent

Julio, Rio de Janeiro, RJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option in Macae
Great location, near the oil companies, the beach and the mall.

8/10 Good

Philip, Houston, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Who would pay $30 of their own money for breakfast?
There was confusion about if breakfast was included. I couldn't tell when I made the reservation so I asked when checking in and was told it was included. When I checked out they billed me about US$30 for breakfast. I protested and the manager comped the charge but it was embarrassing.

10/10 Excellent

Haroldo

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel com amplas acomodações, com opções práticas e menores ou mais equipadas e espaçosas para longas estadias e/ou família com crianças. O destaque vai para a excelência da equipe de atendimento do hotel, que pro ativamente oferecia sempre opções e sugestões para facilitar nossa estadia. Agradecemos à Larissa e sua equipe por todo o cuidado e atenção para nossa família. Certamente voltaremos.
Stayed 1 night in Jul 2024

6/10 Okay

SANDRO ROBERTO

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Instalações em geral: corredores, quartos com aspecto envelhecido, portas necessitando de reforma, espelhos oxidados, toalhas desgastadas!
Stayed 1 night in Sep 2024

10/10 Excellent

Kassyo

Stayed 3 nights in Aug 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melhor hotel
Incrível. Ja é a segunda vez que me hospedo e certamente ficarei mais vezes nele. Recomendo!
Stayed 1 night in Jul 2024

10/10 Excellent

LUCIANO ANDRÉ

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Rafaela

Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Viagem família
Camas confortáveis, chuveiro bom, excelente localização e vista MARAVILHOSA! Quero registrar o bom atendimento de uma senhorinha que servia o café da manhã, não sei o nome dela, mas todos os dias em que estivemos hospedados ela sempre trabalhou com sorriso no rosto e muita simpatia.
Stayed 3 nights in Jan 2024

10/10 Excellent

Fabiana

Stayed 2 nights in Jan 2024

8/10 Good

Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Macaé surpreende positivamente quem não a conheceu
A Praia dos Cavaleiros é muito bonita e a infraestrutura de bares, restaurantes e comércio em geral surpreende quem não conhece Macaé. O Hotel Mercure tem uma vista incrível para a praia, os funcionários são muito solícitos e simpáticos e o café da manhã é bom. A poderosa rede Accor, entretanto, deveria investir na manutenção do espaço, especialmente no interior dos quartos, pois os sinais de desgaste são bastante nítidos no mobiliário e no banheiro. Um último detalhe: do Mercure até a praia é preciso atravessar a Rodovia Amaral Peixoto e um quarteirão numa caminhada de menos de 10 minutos.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mercure Macaé
Vista maravilhosa, quarto de boas dimensões, limpo e com camas confortáveis.
Stayed 1 night in Jan 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom
Mercure é um hotel excelente, estrutura impecável, funcionário atenciosos, café da manhã incrível. Minha única queixa é que a atendente disse que me colocaria em quarto frente mar e não colocou o que gera um certa frustração .
Stayed 3 nights in Dec 2023

10/10 Excellent

JAQUELINE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso
Como sempre nos hospedamos nesse hotel, ele atende nossa expectativas, tudo perfeito, atendimento cordial, presteza e gentileza. Parabens a toda equipe.
Stayed 4 nights in Dec 2023

6/10 Okay

IRINEU

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Péssima
O hotel precisa URGENTEMENTE de uma reforma. Corredor dos andares com carpete já muito velho, com cheiro desagradável. Quartos precisando serem reformados. Móveis já precisando serem trocados, espelhos do banheiro em pessimas condições. Quando entramos no quarto o ar-condicionado estava desligado, o botão de ligar estava quebrado, só ligou depois de colocar o dedo dentro dentro controle do ar-condicionado, correndo risco de tomar um choque. A única coisa boa do hotel hoje, são os funcionários.
Stayed 1 night in Dec 2023

6/10 Okay

Anderson

Liked: Cleanliness, staff & service
Disliked: Room comfort
Não basta ter bela vista
Além do lençol sobre o colchão, apenas uma colcha comunitária, sem um outro lençol para me cobrir. No banheiro, apesar de ser quarto de casal, apenas uma toalha de banho e nenhuma de rosto. Admito que as trouxeram, assim que solicitadas. Porta papel higiênico frouxa, permitindo a queda dos rolos, sempre que manipulados. Frasco de shampoo vazio… Nem solicitei. Colchão de molas barulhento, muito incômodo.
Stayed 1 night in Oct 2023

10/10 Excellent

Ledy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

6/10 Okay

Gloria

Stayed 1 night in Jul 2023

8/10 Good

Ademar

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

PATRICIA

Stayed 1 night in Jul 2023

4/10 Poor

André

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Pior Mércure em que já estive
Roupa de cama de péssima qualidade com manchas amareladas, cama tinha apenas um lençol e o edredon para usar direto sem proteção (como padrão do hotel segundo os funcionários!!!) restaurante deixa a desejar.
Stayed 4 nights in Jun 2023

10/10 Excellent

Fabrício

Stayed 1 night in Jun 2023