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Superior Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Mercure Lyon Charbonnieres, you'll be within walking distance of Casino Le Lyon Vert. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi
  • Free self-parking
  • Enjoy French cuisine while dining at Cap Ouest
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • On-site recreation includes a 24-hour gym and a sauna
  • 13 minutes by car from Bellecour Square and 14 minutes from Halle Tony Garnier
  • Pets welcome for a fee

Mercure Lyon Charbonnieres ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Mercure Lyon Charbonnieres

Business (2)
4 out of 5

Accueil froid

Accueil froid Ascenseur en panne Pas de restaurant accessible sans voiture

Posted by on 10 Apr 2015

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3 out of 5

Le personnel n'est pas pressé

Je descends a Lyon de temps en temps et j'essaie de ne pas rester dans le meme hotel pour des raisons pratiques. Le personnel est lent, pas vraiment sympa, pas engageant, et le petit dejeuner est hors de prix avec 18.50 plus TVA.... A part cela, il faut remarquer qu'il existe aucun ascenseur pour monter aux chambres...

Posted by on 21 Nov 2013

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Renovations + Closures

The following facilities are closed on Sunday and Saturday:

  • Restaurant

Property Features

Mercure Lyon Charbonnieres offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1615 square feet (150 square metres) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the eco-certified Mercure Lyon Charbonnieres. Free self parking is available. This 4-star Charbonnieres-les-Bains hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 3 levels
  • Conference rooms
  • 1615 sq ft of conference space
  • 150 sq. m of conference space
  • Built in 1973
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Charbonnières-les-Bains Station (1.9 km / 1.2 mi)
  • Parking: Free self parking

Room Amenities

Mercure Lyon Charbonnieres offers 60 air-conditioned accommodations with minibars and a safe. A pillow menu is available. LCD televisions come with satellite channels. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Pillow options
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Cap Ouest – This restaurant specialises in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Stair-free path to entrance
  • Wheelchair-accessible public bathroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 8 per pet, per dayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 per person
  • Pet fee: EUR 8 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Hotel Lyon Charbonnieres
  • Mercure Lyon Charbonnieres
  • Mercure Lyon Charbonnieres Hotel
  • Mercure Lyon Charbonnieres Hotel
  • Mercure Lyon Charbonnieres Charbonnieres-les-Bains
  • Mercure Lyon Charbonnieres Hotel Charbonnieres-les-Bains

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 March to 13 May.

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.