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"Basically, everything was good. However, one of the reception staff seem untrained or unaware or... Also, we were surprise re the timing of the kitche ... " More
12 Feb 2023 by Léa Assistante Responsable Hebergement Commercial
Bonjour Jean-Yves,La satisfaction de nos clients est notre priorité.Nous vous remercions pour votre très bon retour ! Au plaisir de vous accueillir a nouveau, nous restons à votre disposition.Bien cordialement,La reception team
20 Dec 2019 by La direction / hôtel Mercure Lyon Centre Lumière
Cher client, nous sommes ravis de lire que vous avez passé un agréable moment parmi nous. Espérant avoir le plaisir de vous accueillir de nouveau pour mériter un 4, voire un 5/5, Bien à vous,
20 Dec 2019 by La direction / hôtel Mercure Lyon Centre Lumière
Cher client, nous vous remercions sincèrement d'avoir pris le temps de saluer la qualité de notre emplacement, à proximité directe du métro et donc du centre-ville (6 minutes de la place Bellecour), dans le quartier calme et résidentiel des Lumières. Espérant vivement avoir le plaisir de vous accueillir de nouveau, Bien à vous,
The following facilities or services will be unavailable from November 1 2024 to November 1 2024 (dates subject to change):
The following facilities are closed seasonally each year. They will be closed from 11 November to 11 November:
The following facilities are closed for Christmas Eve, Christmas Day, New Year's Eve and New Year's Day:
The following facilities are closed on Sunday and Saturday:
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. A business centre and 4 meeting rooms are available. Event space at this hotel measures 1184 square feet (110 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at Hôtel Mercure Lyon Centre Lumière. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Lyon hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet , Wireless internet access
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Hôtel Mercure Lyon Centre Lumière offers 78 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
The hotel hosts a free manager's reception daily.
Le Hangar – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Bar du Hangar – This bar specialises in French cuisine. Happy hour is offered. Open 24 hours. Open daily.
Room service (during limited hours) is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
