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Hotel Du Helder

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Du Helder

Lobby
View from property
View from property
Front of property
Front of property

Reviews

7.0 out of 10

Good

Popular amenities

  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available
  • Free WiFi
    Free WiFi

Explore the area

Map
Rue De Marseille, 38, Lyon, ARA, 69007
  • University of Lyon II
    3 min walk
  • Bellecour Square
    13 min walk
  • Place Carnot
    15 min walk
  • Lyon (LYN-Lyon Bron)
    29 min drive

Room options

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

  • 13.5 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

  • 13.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds

  • 23.5 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 13.5 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Du Helder

Art Deco Lyon hotel in Lyon City Centre with a 24-hour front desk
This smoke-free hotel features concierge services, a 24-hour front desk, and a porter/bellhop. WiFi in public areas is free. Additionally, a front-desk safe, multilingual staff, and a vending machine are onsite.
Hotel Du Helder offers 98 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Du Helder, you're just a quick walk from University of Lyon II. Free WiFi in public areas, breakfast (surcharge), and concierge services are available.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include a concierge, a porter, and luggage storage
  • Onsite recreation includes bike rentals
  • 13 minutes by foot from Bellecour Square and a 4-minute drive from Lyon Cathedral
Hotel Du Helder offers its guests a vending machine, multilingual staff, and concierge services. WiFi is free in public spaces. Hotel Du Helder also features a front-desk safe, a porter, and an elevator.

This Art Deco Lyon hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7 AM to 10 AM.
Room service is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Limited on-site parking
  • Off-site parking within 1640 ft (EUR 8 per day); booking required

Food and drink

  • Continental breakfast available for a fee daily 7 AM–10 AM: EUR 9.50 per person
  • Room service available

Things to do

  • Bike rentals

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from November 22 2023 to November 21 2025 (dates subject to change).
The following facilities or services will be unavailable from February 7 2024 to February 6 2026 (dates subject to change):
  • Breakfast
  • Daily housekeeping
This property will be closed from February 7 2024 to December 31 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.99 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 9.50 per person
  • Nearby parking fee: EUR 8 per day (1640 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

du Helder
du Helder Lyon
Hotel du Helder
Hotel du Helder Lyon
Du Helder Hotel
Hotel Helder Lyon
Hotel Helder
Helder Lyon
Hotel du Helder Lyon
Hotel du Helder Hotel
Hotel du Helder Hotel Lyon

Hotel Du Helder Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 156 out of 1000 reviews" "
Rating 8 - Good. 402 out of 1000 reviews" "
Rating 6 - Okay. 267 out of 1000 reviews" "
Rating 4 - Poor. 122 out of 1000 reviews" "
Rating 2 - Terrible. 53 out of 1000 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent spot close to the river. Bit noisy in the morning. Staff friendly and efficient. Was with 2 friends.. booked a triple bed room but got given a single and a double! Couldnt be bothered to complain as it was only for 2 nights! Nice breakfast.
Stayed 2 nights in May 2023

8/10 Good

Enrico

Stayed 1 night in Mar 2023

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing
Not the best of Hotels - very disappointing - broken shower, no storage/hangers and heating that had no way of controlling.
Stayed 3 nights in Mar 2023

8/10 Good

Adi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff, available parking, price OK
Stayed 1 night in Feb 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
The location was run down but it was good value for money . Breakfast was adequate and the staff were friendly. No tea and coffee making facility jyst a vend8ng machine

6/10 Okay

Alexandra

Hotel was great value for money. Parking was 2 blocks away and one of the cheapest we could find for 8€ for 12 hours. Outside of that the room is bare bones, if you are a light sleeper or want something above a motel room, this is not for you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay. Hotel ideally located. Very good value breakfast. Would stay there again
Stayed 2 nights in Sep 2022

8/10 Good

wael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family travel
Stayed 3 nights in May 2022

8/10 Good

Lukas

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, 20 minutes to old lyon by feet. Furniture is a bit outdated but still a good choice for the price and location! Even parking in an garage available if you reserve it beforehand for 8 Euros, was the cheapest I found in the city. My Volvo V60 fit, SUVs should too.
Stayed 1 night in Apr 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's nice place to be Very calm
Stayed 1 night in Oct 2020

6/10 Okay

Tri Rahmat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The wifi is up and down from my room.The parfume or room refreshers in the hotel was not my taste. The location is between train station and city centre. Cheapest private room i found in the downtown.
Stayed 3 nights in Sep 2020

2/10 Terrible

Bernadette

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No star hotel
Don’t stay there. Was scared there. Antiquated, other rooms had milk and cheese and butter on windows.
Stayed 2 nights in Oct 2019

4/10 Poor

Tomas

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
My stay: 12th - 15th March 2020
The hotel itself was clean and tidy, the staff were professional and the room was comfortable but the bed mattress was very compressing and hurt my back really badly. The blue neon lit sign: HOTEL was right outside my window and kept me awake at night even with the curtains closed. Also, the lift malfunctioned quite often and wouldn’t stop at my floor when I called it and sometimes the doors would not open when it reached the ground floor or my floor (2nd floor).
Stayed 3 nights in Mar 2020

8/10 Good

Ibolya

Liked: Cleanliness, staff & service, room comfort
Comfortable, retro hotel
It's a comfortable hotel. I only spent couple of days there and it was clean with a good internet, but also very retro furnitures. A bit like time travelling to the '70s
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Rooms need a refresh and pillows could be larger; but serviced our needs.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 5 nights in Dec 2019

6/10 Okay

Christyne, Toronto

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
This hotel is old and dated. Amenities were SEVERELY lacking and room heaters did not work. No one answered the phone at the front desk when we tried to call down multiple times. Staff left sheets/towels/etc on floors outside rooms when going for lunch breaks which did not look good at all. Overall, this hotel is a poor choice and I would not stay here again.
Stayed 2 nights in Dec 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Nice hotel in Lyon
Good hotel near the city center, nice friendly staff. Would recommend it to friends.
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great in the heart of Guillotiere. Room is really well equipped for the price you pay. Staff are great and check in / out couldn't be easier, as well as key drop offs when leaving. Really great if you're staying on a budget
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice central location. Budget friendly tourist ** hotel. Nice breakfast. Staff friendly. Good free wifi connection. Walls are thin; you can hear your neighbors and vice versa. Glad I stayed in November as this hotel doesnt have air conditioning. I heard it is not comfortable during hot months. However, I would recommend during colder months because its price and location.
Stayed 5 nights in Nov 2019

2/10 Terrible

Gavin, Brisbane

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
badly out of date, moldy, dank and depressing. Location is ok
Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Somebody was trying to start our car in the hotel underground parking garage over the night. Windows were down and windshield vipers were in the middle position. Hotel is in a crappy location.
Stayed 2 nights in Oct 2019

8/10 Good

Mirko

Travelled with partner
Liked: Cleanliness, staff & service
This is two or three stars hotel. Very good location, close to center and main sightseens. Neighborhood is with a lot immigrants and it doesnt seem safe. Price is reasonable. Friendly staff.
Stayed 4 nights in Oct 2019

8/10 Good

Ha

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2019