Mercure Luxeuil les Bains Hexagone

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Luxeuil les Bains Hexagone

Lobby
Exterior
Reception
Bar (on property)
2 restaurants, breakfast, lunch, dinner served; French cuisine

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Air conditioning
  • Breakfast available

Explore the area

Map
19 Avenue Labienus, Luxeuil-les-Bains, Haute-Saone, 70300
  • Casino JOA de Luxeuil
    4 min walk
  • Paul Devoille Distillery
    11 min drive
  • Notre Dame du Haut
    27 min drive
  • Vittel Champ De Course Airport (VTL)
    9 min walk

Room options

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Single Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

Superior Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Double Bed with Sofa bed

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

About this property

Mercure Luxeuil les Bains Hexagone

Hotel with 2 restaurants, in the vicinity of Cherry Country Eco Museum
2 restaurants, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite. Change of towels is available on request.
Mercure Luxeuil les Bains Hexagone offers 50 accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
There are hot springs open between 3:00 PM and 6:30 PM.
During your stay at Mercure Luxeuil les Bains Hexagone, you're just a quick walk from Casino JOA de Luxeuil. Enjoy features like free WiFi in public areas and free self parking, plus 2 restaurants. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy French cuisine with garden views at Le Labienus, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • 7.2 mi (11.6 km) from Cherry Country Eco Museum and 20.1 mi (32.3 km) from Notre Dame du Haut
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1453 square feet (135 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly Mercure Luxeuil les Bains Hexagone. Limited free parking is available on a first-come, first-served basis.

This 3-star Luxeuil-les-Bains hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Le Labienus - Overlooking the garden, this restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
L Hexagone - Overlooking the garden, this brasserie specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • On-site parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 13.90 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Le Labienus
  • L Hexagone

Things to do

  • Billiards/pool table

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge (on request)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference space (1453 square feet)
  • Meeting rooms - 2

Outdoors

  • Garden
  • Terrace

Spa

  • Hot springs

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • iPod dock
  • MP3 dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Coffee grinder
  • Electric kettle
  • Free bottled water
  • Paper towels
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 6 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13.90 per person
  • Pet fee: EUR 6 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Hot springs access available from 3:00 PM to 6:30 PM.
  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Luxeuil Bains
Mercure Luxeuil
Mercure Luxeuil Bains Hexagone
Mercure Luxeuil Bains Hexagone Hotel
Mercure Luxeuil Bains Hexagone Hotel Luxeuil-les-Bains
Mercure Luxeuil Bains Hexagone Luxeuil-les-Bains
Mercure Luxeuil Hexagone
Mercure Luxeuil les Bains Hexagone Hotel
Mercure Luxeuil les Bains Hexagone Luxeuil-les-Bains
Mercure Luxeuil les Bains Hexagone Hotel Luxeuil-les-Bains

Mercure Luxeuil les Bains Hexagone Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 38 out of 153 reviews" "
Rating 8 - Good. 68 out of 153 reviews" "
Rating 6 - Okay. 29 out of 153 reviews" "
Rating 4 - Poor. 14 out of 153 reviews" "
Rating 2 - Terrible. 4 out of 153 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Florian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Muna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable & 24 hrs reception
clean, quite and comfortable bed, and also the good point that it has a 24 hrs reception
Stayed 1 night in Jul 2021

8/10 Good

Hannah, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service
very friendly and helpful personal

10/10 Excellent

lollipop, cumbria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel was very good, difficult to find
everything you could expect and more. comfy clean rooms, excellent food, excellent service. The only down side is that it was difficult to find. more signs in and around the town would be VERY helpful.

8/10 Good

Marie-Lorraine

Stayed 1 night in Sep 2024

8/10 Good

Roberto

Stayed 2 nights in Jul 2024

4/10 Poor

Jean-Philippe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

erkut

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Jean luc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

guillaume

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Laurent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

frederic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande
Stayed 1 night in Oct 2023

8/10 Good

Pierre

Liked: Cleanliness, staff & service, room comfort
Très bonne étape
Très bonne étape et cuisine de qualité. Literie excellente. La moquette des couloirs pourrait être rafraîchie.
Stayed 1 night in Sep 2023

4/10 Poor

THIERRY

Business traveller
Disliked: Staff & service, property conditions & facilities
Rapport qualité prix Mercure état ancien limite par rapport au prix de la chambre Le restaurant très moyen Un pain industriel servi dans une panière …..
Stayed 1 night in Aug 2023

8/10 Good

Laurent

Business traveller
Liked: Staff & service
Stayed 1 night in Jul 2023

6/10 Okay

Roland

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Unzufrieden mit den Leistungen
Wir wollten kurz nach 14:00 Uhr einchecken, da wurde uns gesagt, wir können erst um 15:30 das Zimmer beziehen. Obwohl im Portal 14:00 Uhr angegeben ist. Wir haben mit HP gebucht. Meine Frau hatte eine Pizza Margeritha, bei der der Teig nicht durchgebacken war, man konnte sie nicht essen. Ich hatte ein Stück Fleisch, das noch fast roh war. Auch nicht wirklich essbar. Fazit, das Essen war sehr miserabel. Für uns ist das Restaurant nicht empfehlenswert. Service war ungenügend. Wir waren sehr enttäuscht.
Stayed 1 night in May 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima hotel
Fijne ontvangst, fijn dat we om 22u00 nog konden eten. Prima eten en drinken. Ruime complete kamer met fijne douche en separaat toilet. Wifi dik in orde. Ruim voldoende stopcontacten. Rustige ligging. Heel fijne bedden en kussens. Alleen was de vloerbedekking wat gevlekt. En zit er geen gordijn of wandje in de douche waardoor er water gespetterd wordt.
Stayed 1 night in May 2023

6/10 Okay

MALICK

Business traveller
Liked: Cleanliness, staff & service
Service Très limite pour un 3 étoiles. Une seule bouteille d’eau offert durant tout mon séjour. L’offre thé et café dans la chambre est pauvre. Petit déjeuner offre peu de choix. J’étais déçu par tout ce service limité. Le personnel reste très agréable et professionnel.. heureusement.
Stayed 2 nights in Mar 2023

6/10 Okay

Francois

Business traveller
Liked: Staff & service
De bonnes perspectives une fois rénové
Personnel très efficace et prévenant, mais l’hôtel ou en tout cas ma chambre (classée supérieure) aurait besoin d’une bonne rénovation
Stayed 1 night in Mar 2023

8/10 Good

Laurent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

6/10 Okay

Patric

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2023

2/10 Terrible

Francis

L'hôtel ne tient pas compte des pré-paiements
C'est la deuxième fois dans cet hôtel que je suis débité 2 fois. j'ai prévenu l'agent à l'acceuil que la chambre avait été pré-payée. La personne m'a certifié que ce n'était pas le cas et que je devais payer la chambre. Le matin en partant je suis tombé sur un autre agent qui a effectivement constaté que la chambre avait été pré-payée et m'a dit qu'il allait faire le nécessaire pour me rembourser. 2 semaines se sont écoulées et je n'ai touché aucun Remboursement
Stayed 1 night in Dec 2022

8/10 Good

Sylvia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pizza honteux
Stayed 2 nights in Nov 2022

4/10 Poor

Julien

Stayed 1 night in Nov 2022