Skip to main content
Beginning of main content

Enter dates to see availability

Luxury Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 King Bed (Magnifique)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed (Large Work Space)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Sofitel Luxembourg Europe. During your stay, you're just a quick walk from Place d'Europe. Enjoy features like free WiFi in public areas and a free manager's reception, plus 2 restaurants.

  • Free WiFi
  • Enjoy Italian cuisine while dining at Radici
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Just a 5-minute walk from Luxembourg Congress Center and 6 minutes on foot from Philharmonie Luxembourg
  • Airport shuttle service available for a fee
  • Pets welcome for a fee

Sofitel Luxembourg Europe ratings based on 7 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sofitel Luxembourg Europe

Everyone (4) Couples (2) Other (1)
5 out of 5

Posted by on 11 Jan 2020

Was this review helpful to you?
Comment from Hotel Management

12 Jan 2020 by Fernando López Lens

Dear Customer, We would like to thank you very much for having taken the time give us this perfect grade following your stay at Sofitel Luxembourg Europe We shared your marks with our team and we are all very happy to know that you enjoyed your stay with us! Thank you again for your time and we hope to have the pleasure to welcome you again soon. Kind regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

2 out of 5

Beware of hidden charges

We arrived at the hotel and upon checking in, we were told that breakfast was included in our reservation. Upon checking it, we were charged the full price for breakfast on both days that we stayed. I told them we were told it was free on checking in, but they just said they were sorry we were misinformed but it's not included. I didn't mind paying, I just didn't want to be lied to.

Posted by on 5 Sep 2017

Was this review helpful to you?
5 out of 5
It was very clean and calm

Posted by on 14 Apr 2024

Was this review helpful to you?
Comment from Hotel Management

14 Apr 2024 by OPs Manager

Dear DiogoThank you for your nice feedback in regards to your recent stay at the Sofitel Luxembourg Europe.We really appreciate it.We hope having soon the pleasure of welcoming you back with us.Best regardsFernando Lopez LensArea General Manager for Sofitels in LUxembourg

5 out of 5

Posted by on 3 Feb 2020

Was this review helpful to you?
Comment from Hotel Management

5 Feb 2020 by Fernando López Lens

Dear Guest, Thank you for taking your time and sharing with us your view of Sofitel Luxembourg Europe. We are pleased to learn that your experience was to your satisfaction. We sincerely hope that you can give us another opportunity to welcome you back, so we can give you a beautiful experience. Kind regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

5 out of 5
Grossartige Unterkunft. Sehr aufmerksames Personal und grosszügige, moderne Zimmer.

Posted by on 3 Jun 2019

Was this review helpful to you?
Comment from Hotel Management

5 Jun 2019 by Fernando López Lens

Dear Anonymous, We would like to thank you for your comment concerning your last journey at Sofitel Luxembourg Europe. We are delighted to read that our team knew how to make the difference in order to bring you a service up to your expectations. This is even more important because your satisfaction is the best reward for us. Your feedback has been shared to our "Ambassadeurs" who are as happy as us. We hope to welcome you again for another stay as wonderful as this one. Best regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

2 out of 5

Posted by on 6 May 2019

Was this review helpful to you?
Comment from Hotel Management

24 May 2019 by Fernando López Lens

Dear Anonymous, Thank you for taking the time to tell us about your experience at Sofitel Luxembourg Europe. We are sorry that your experience did not meet your expectations. Please allow me to express our sincerest apologies. At Sofitel Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. If you wish, you can contact us directly at h1314-gr@sofitel.com so that we can discuss it. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fernando López Lens General Manager Sofitel Luxembourg Europe

3 out of 5

warm

_temperature of the room unchangeable, all else ok

Posted by on 14 May 2013

Was this review helpful to you?

Property Features

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and 7 meeting rooms. Event space at this hotel measures 5565 square feet (517 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Sofitel Luxembourg Europe. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 5-star Luxembourg City hotel is smoke free.

  • 109 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 5565 sq ft of conference space
  • 517 sq. m of conference space
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Pfaffenthal-Kirchberg Station (3.1 km / 1.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Sofitel Luxembourg Europe offers 109 accommodations with minibars and espresso makers. Beds feature premium bedding. 100-cm flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and designer toiletries. This Luxembourg City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and free toiletries. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Separate bath and shower
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

The hotel hosts a free manager's reception daily.

Radici – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner.

De Feierwon – This restaurant specialises in Regional cuisine and serves lunch and dinner. Open selected days.

SixtyFour° Bar – This bar specialises in French cuisine and only serves dinner. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Cave exploring/spelunking nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Sofitel Luxembourg Europe offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 20 per pet, per dayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Grey water recycling system
  • One child stays free
  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 35 per person
  • Airport shuttle fee: EUR 80 per vehicle (one-way)
  • Covered self-parking fee: EUR 19 per day
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Luxembourg Europe
  • Luxembourg Sofitel
  • Luxembourg Sofitel Europe
  • Sofitel Europe
  • Sofitel Europe Hotel
  • Sofitel Europe Hotel Luxembourg
  • Sofitel Europe Luxembourg
  • Sofitel Luxembourg
  • Sofitel Luxembourg Europe
  • Luxembourg City Sofitel
  • Sofitel Luxembourg City
  • Sofitel Luxembourg Europe Luxembourg City
  • Sofitel Luxembourg Hotel Luxembourg City
  • Sofitel Luxembourg Europe Hotel
  • Accor Luxembourg City
  • Luxembourg City Sofitel
  • Sofitel Luxembourg City
  • Sofitel Luxembourg Europe Hotel
  • Sofitel Luxembourg Hotel Luxembourg City
  • Sofitel Luxembourg Europe Luxembourg City
  • Sofitel Luxembourg Europe Hotel Luxembourg City

You should know

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)

National Rating

Hotelstars Union assigns an official star rating for properties in Luxembourg. This property is rated 5 stars.

url importing http://www.ebookers.ie/Luxembourg-City-Hotels-Sofitel-Luxembourg-Europe.h15962-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Luxembourg-City-Hotels-Sofitel-Luxembourg-Europe.h15962-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.ie/Luxembourg-City-Hotels-Sofitel-Luxembourg-Europe.h15962-p2.Hotel-Reviews?rm1=a2&