Novotel Luxembourg Centre

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Luxembourg Centre

Interior
Executive Room, 1 Queen Bed with Sofa bed
Bar (on property)
Point of interest
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Bar
  • Room service
  • Pet-friendly

Explore the area

Map
35 Rue Du Laboratoire, Luxembourg City, 2015
  • Notre-Dame Cathedral
    12 min walk
  • Adolphe Bridge
    14 min walk
  • Neumunster Abbey
    14 min walk
  • Luxembourg (LUX-Findel)
    16 min drive

Room options

Superior Room

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Classic Room, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Executive Room, 1 Queen Bed with Sofa bed

  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Novotel Luxembourg Centre

Family-friendly Luxembourg City hotel in Bonnevoie with a 24-hour fitness center
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Novotel Luxembourg Centre offers 150 accommodations with minibars and safes. Accommodations are furnished with queen sofa beds. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Luxembourg City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Novotel Luxembourg Centre. During your stay, you're just a quick walk from Stade Achille Hammerel. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym and a playground
  • Within a 15-minute walk of Notre-Dame Cathedral and Luxembourg City Hall
  • Pets welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and a meeting room are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1292 square feet (120 square meters) and includes conference space. A 24-hour fitness center, a terrace, and an arcade/game room are also featured at the family-friendly Novotel Luxembourg Centre.

This 4-star Luxembourg City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.
Origine - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Off-site parking within 66 ft (EUR 39 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 25 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Origine

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Playground

Family friendly

  • Arcade/games room
  • Children's games
  • Children's toys
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (1292 square feet)
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 92
  • Hand-held shower head
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 97
  • Height-adjustable showerhead
  • Lever door handles
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 88
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Nearby parking fee: EUR 39 per day (66 ft away)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Luxembourg. This property is rated 4 stars.

Property is also known as

Novotel Hotel Luxembourg Centre
Novotel Luxembourg Centre
Luxembourg City Novotel
Novotel Luxembourg Centre Hotel Luxembourg City
Novotel Luxembourg Centre Luxembourg City
Novotel Luxembourg City Centre
Novotel Luxembourg Centre Hotel
Novotel Luxembourg Centre Hotel
Novotel Luxembourg Centre Luxembourg City
Novotel Luxembourg Centre Hotel Luxembourg City

Novotel Luxembourg Centre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 497 out of 1002 reviews" "
Rating 8 - Good. 389 out of 1002 reviews" "
Rating 6 - Okay. 68 out of 1002 reviews" "
Rating 4 - Poor. 28 out of 1002 reviews" "
Rating 2 - Terrible. 20 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Hiu Ying

Stayed 1 night in Aug 2024

10/10 Excellent

Veronicka

Stayed 1 night in Aug 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in a good spot but a 25 minute walk from the old town. There are some interesting shops and restaurants nearby.
Stayed 2 nights in Aug 2024

10/10 Excellent

Masaki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The service and staff was excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

Man Kit Kent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the carpark does not belong to the hotel, it’s convenient to us. If the hotel reception shows us , we can pay at the hotel counter, it’s perfect!
Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time and money well spent!
It was my first time in Luxembourg and from the moment I checked in, it was a great experience from the staff to the hotel and the city itself. It was truly amazing!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast and very helpful staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Modern
Conveniently located near the central train station. The beds were comfortable and the rooms clean. We were upgraded to an Exec room with complementary bottle of beer and a small bottle of sparkling wine, some cashews and cookies.
Stayed 1 night in Aug 2024

10/10 Excellent

Eugene, Sandton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk from main station and into the middle of town. Looks like a business hotel and a family hotel as well as for couples.
Stayed 4 nights in Aug 2024

10/10 Excellent

hui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to city center and attractions. Staff friendly. Nice restaurant with good food.
Stayed 1 night in Aug 2024

8/10 Good

Kwong Lung

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Nice service
Staff was very helpful and nice. Room was good. But the parking fee was extremely high!
Stayed 1 night in Aug 2024

8/10 Good

A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stop off
Family stop off on a long trip to Italy. Largely this was a Novotel and what you would expect. Able to walk to places with ease
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph Escobar, Rome

Travelled with family
Liked: Amenities
Very clean and friendly staff. Accessible for a city tour & way to airport. Highly recommended!
Stayed 3 nights in Aug 2024

10/10 Excellent

Eun

Travelled with family and small children
Liked: Amenities
Novotel hotel is good in Europe. They has a parking lot in the hotel building.it is very good for car.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous trip
We had a lovely executive room for a family of 4. The room was really clean with some really nice extras. It have us 10% off the food and drink in the hotel restaurant which was a bonus and the food here was really good and convenient so we ate here for 3 nights. The x box was the highlight for the kids and was a great distraction when we wanted some chill time and a beer! The reception staff were very helpful with directions and getting around, we would stay here again. Thank you.
Stayed 3 nights in Jul 2024

2/10 Terrible

KIM, APO

Stayed 1 night in Aug 2024

10/10 Excellent

Astero

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Glauce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to visit and hotel to stay
Stayed 1 night in Jul 2024

10/10 Excellent

WEN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, top notch service and friendly staff, highly recommended.
Stayed 1 night in Jul 2024

6/10 Okay

June

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Limited dining near hotel.
Stayed 5 nights in Jul 2024

4/10 Poor

Erin

Travelled with family
Disliked: Cleanliness
First impressions of the hotel were great, clean and lovely lobby, great neighbourhood, but when we returned to our room we realised how poor the cleaning standards were. We found stains everywhere, on the chairs, walls, and pull out couch. The shower had mould in multiple places. We were only in Luxembourg for one night, so unfortunately by the time we noticed everything it was too late to change rooms as we were leaving early the next morning. When checking out I informed staff about the cleanliness of our room and even offered to show pictures to them, they declined to see them and told me I should have told them about the stains earlier. Other than the cleanliness of the room, the hotel has a lot to offer but the standards of cleanliness were not that of what I'd expect from the Novotel brand and a 4 star hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Nanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Superb breakfast buffet with great vegan options. Close to Villa Haute, easy to reach from train station. Very comfortable.
Stayed 4 nights in Jul 2024