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Hotel Grey

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Grey

Business Single Room
Front of property
Superior Double Room
Free toiletries, hair dryer, towels
Penthouse | Living room

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Gym
  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
4, rue Joseph Junck, Luxembourg City, 1839
  • den Atelier
    8 min walk
  • Yama Sushi
    1 min walk
  • Luxembourg Station
    1 min walk
  • Luxembourg (LUX-Findel)
    20 min drive

Room options

View all photos for Business Single Room

Business Single Room

Business Single Room

  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Penthouse

Penthouse | Living room

Penthouse

  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Similar properties

Room

Kazakiwi

Free WiFi
Air conditioning
Breakfast available
Bar
4.4 out of 5, Excellent, (302)
The price is €135
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Kazakiwi

About this property

Hotel Grey

Luxembourg City hotel in Gare with a fitness center and a 24-hour front desk
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Grey offers 29 accommodations with iPod docking stations and minibars. LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hotel Grey. During your stay, you're just a quick walk from Post and Telecommunication Museum. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Steps from Post and Telecommunication Museum and 7 minutes by foot from Sacre Coeur Church
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness center, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at Hotel Grey.

This 3.5-star Luxembourg City hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.
Hotel Grey has a restaurant on site.
Room service is available.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 15 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • iPod dock
  • LCD TV

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cribs (infant beds) are available for EUR 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 15 per person
  • Crib (infant bed) fee: EUR 20.0 per night
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards
Cashless transactions are available
Front desk staff will greet guests on arrival.

Property is also known as

Grey Luxembourg
Hotel Grey
Hotel Grey Luxembourg
Hotel Grey Luxembourg/Luxembourg City
Hotel Grey Luxembourg City
Grey Luxembourg City
Hotel Grey Hotel
Hotel Grey Luxembourg City
Hotel Grey Hotel Luxembourg City

Hotel Grey Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 203 out of 534 reviews" "
Rating 8 - Good. 214 out of 534 reviews" "
Rating 6 - Okay. 76 out of 534 reviews" "
Rating 4 - Poor. 27 out of 534 reviews" "
Rating 2 - Terrible. 14 out of 534 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only spent one night however we walked to the city centre easily. Great food and an abundance of options. We had dinner at the Häerz which was delicious!
Stayed 1 night in Sep 2024

10/10 Excellent

Victorio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Joseph

Liked: Staff & service, property conditions & facilities
Close to free public transportation
Stayed 2 nights in Sep 2024

6/10 Okay

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice room. Nice staff. I’d think there should be a little consideration to allocation of guest rooms if they’re aware they have internal pat testing and exterior building works. Very annoyed to be woken at 7.30am from all sides. Average 3 star hotel.
Stayed 1 night in Sep 2024

4/10 Poor

Jeremy

Liked: Cleanliness, staff & service, room comfort
No AC Whole Stay
On three occasions I told three different people at the front desk that the AC wasn’t working properly. The first day was a bank holiday, so I thought “whatever.” The second day, someone came, attempted to fix it, to no avail. I let them know again. This time, for the last day and a half, they didn’t even send someone else. The front desk staff were all kind, they just didn’t care to help (or the maintenance team; I don’t know which). The room was very humid and the housekeeper gave me a light sheet (vs the duvet) because she knew how hot it was.
Stayed 3 nights in Aug 2024

2/10 Terrible

Mary

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
We have traveled to 38 countries and never had such a poor experience. Our room was extremely small for 2 people with a small (double) bed. We had no towels and the soap dispenser did not work. When we asked for a replacement, it didn’t work either. The AC did not work adequately and consequently we were unable to sleep. Staff indifferent to the problem with the AC. Would NOT recommend this hotel. Only plus is it is across from the train station and the Tram.
Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel for a good price. The front desk are very helpful and knowledgeable.
Stayed 3 nights in Jul 2024

6/10 Okay

Sharron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice clean hotel. However, the shower in the room is see through so anyone taking a shower will be seen by others in the room. Also, we woke up to "explicative... this blah blah blah" yelling in the street as well as some other street drama. It's really close to the train station, so that is nice.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Sink had a stream of spray that made the sink all wet.
Stayed 1 night in Jul 2024

6/10 Okay

Bonnell

Travelled with family
Liked: Cleanliness, amenities
Area was very crowded.
Stayed 2 nights in Jul 2024

8/10 Good

DANILO, SURFSIDE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for transportation around the city. Very convenient especially with free public transportation for everyone in Luxembourg. Only things I dislike are poor water drainage from bathroom and poor WiFi connection.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sophia

Stayed 1 night in Jun 2024

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Couldn’t be closer to the train station.
Stayed 2 nights in Jun 2024

10/10 Excellent

Keba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the room exceeded my expectations.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean and modern and roomy.
Stayed 1 night in Jun 2024

2/10 Terrible

Sean

Liked: Cleanliness, property conditions & facilities
Very noisy and staff was extremely unpleasant
Stayed 2 nights in May 2024

6/10 Okay

vicky

Stayed 1 night in May 2024

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in good location
Overall good stay and good location. Breakfast is at a restaurant in the train station and is well worth the cost. Pillows were less than ideal. Important to note..the shower has a viewing wall, you will see the person showering. Not sure if all rooms are the same. No curtain to close or privacy screen. It was ok for us but could be awkward for others
Stayed 2 nights in May 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient stay by the train station
Very convenient to tram train and bus transportation to the airport right in the city .. staff very friendly . Would stay again
Stayed 1 night in Mar 2024

10/10 Excellent

jason

Stayed 2 nights in Apr 2024

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was the perfect place for our one night stay in Luxembourg. Easy to find and the check-in/out process was so easy. Staff spoke English and offered suggestions around the hotel for breakfast.
Stayed 1 night in Mar 2024

6/10 Okay

Mellanie

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Would not recommend
Construction next door starting before 8 am so you cannot sleep. No hot water so you cannot shower. I’m not sure what I paid for?!?!?!
Stayed 1 night in Mar 2024