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Villa Sassa Hotel, Residence & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Villa Sassa Hotel, Residence & Spa

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Aerial view
Signature Suite, Lake View | Living room
Hiking
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Spa
  • Hot tub
  • Gym
  • Restaurant

Explore the area

Map
Via Tesserete 10, Lugano, TI, 6900
  • San Lorenzo Cathedral
    13 min walk
  • University of Lugano
    14 min walk
  • Piazza della Riforma
    15 min walk
  • Lugano (LUG-Agno)
    8 min drive

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Grand Suite, Lake View

Grand Suite, Lake View

Grand Suite, Lake View

  • 95 sq m
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Grand Suite

Grand Suite

Grand Suite

  • 90 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Signature Suite, Lake View

Signature Suite, Lake View

Signature Suite, Lake View

  • 110 sq m
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Suite, Lake View

Premium Suite, Lake View

Premium Suite, Lake View

  • 80 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Villa Sassa Hotel, Residence & Spa

Lakefront Lugano hotel in Lugano City-Centre with a full-service spa
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Villa Sassa Hotel, Residence & Spa offers 120 accommodations with minibars and safes. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Lugano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Villa Sassa Hotel, Residence & Spa. During your stay, you'll be within walking distance of Lake Lugano. You'll find features like free WiFi in public areas and free train station pick-up service, plus a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking and extended parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the spa tub
  • Indulge with hot stone massages, facials, or manicures and pedicures at the spa
  • Services include babysitting, supervised childcare, and dry cleaning/laundry
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 15-minute walk of BSí and San Lorenzo Cathedral
  • Free train station pick-up shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Villa Sassa Hotel, Residence & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A seasonal outdoor pool, a spa tub, and a sauna are also featured at the business-friendly Villa Sassa Hotel, Residence & Spa. A shuttle from the airport to the hotel (available on request) is available for a fee. Parking is available for a fee.

This 4-star Lugano hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Villa Sassa Hotel, Residence & Spa has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CHF 15 per day; includes in/out privileges)
  • Extended parking on site (CHF 15 per night)
  • Pick-up airport shuttle (surcharge) from 7:00 AM to 7:00 PM
  • Airport shuttle on request
  • Free train station pick-up shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: CHF 30 for adults and CHF 30 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness classes
  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Sauna
  • Seasonal outdoor pool
  • A hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CHF 35 per pet, per night, plus a deposit of CHF 35 per night
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 70.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 30 for adults and CHF 30 for children
  • Airport shuttle fee: CHF 35 per room
  • Self parking fee: CHF 15 per day (in/out privileges)
  • Extended parking fee: CHF 15 per night
  • Pet deposit: CHF 35 per night
  • Pet fee: CHF 35 per pet, per night
  • Kitchen/kitchenette fee: CHF 50 per day
  • Rollaway bed fee: CHF 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Villa Sassa Hotel, Residence & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open June 01 and close September 14.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Sassa
Hotel Villa Sassa
Sassa Hotel
Villa Sassa
Villa Sassa Hotel
Villa Sassa Hotel Residence
Villa Sassa Hotel Residence Lugano
Villa Sassa Residence
Villa Sassa Residence Lugano
Hotel Sassa And Residence
Sassa Hotel, & Spa Lugano
Villa Sassa Hotel Residence Spa
Villa Sassa Hotel, Residence & Spa Hotel
Villa Sassa Hotel, Residence & Spa Lugano
Villa Sassa Hotel, Residence & Spa Hotel Lugano

Villa Sassa Hotel, Residence & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 393 out of 752 reviews" "
Rating 8 - Good. 256 out of 752 reviews" "
Rating 6 - Okay. 65 out of 752 reviews" "
Rating 4 - Poor. 26 out of 752 reviews" "
Rating 2 - Terrible. 12 out of 752 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Ayman

Travelled with family
Liked: Cleanliness, staff & service
Spacious apartment missing A/C
The roof top apartment was very spacious However, it is missing air conditioning in the bed rooms which is a necessity in summer season.
Stayed 3 nights in Aug 2024

8/10 Good

jowad

Stayed 3 nights in Aug 2024

10/10 Excellent

VARUN

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great Hotel!
Stayed 2 nights in Aug 2024

8/10 Good

YAN

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent hotel with good facility but the facilities are ages and worn. Parking is not free though.
Stayed 1 night in Aug 2024

10/10 Excellent

Maypa

Liked: Cleanliness, staff & service
Beautiful property. Got a an upgrade room for free. Hotel provided us a parking space in the basement due to heavy luggages.
Stayed 2 nights in Aug 2024

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a good stay at Villa Sassa! The good: - very quiet - great breakfast - very large suite - very nice onsite restaurant - great view from room, pool and restaurant Not so good: - bed was uncomfortable (hard) - pool hours were not clear - rooms/decor were a bit dated, but not a big deal overall
Stayed 5 nights in Jul 2024

10/10 Excellent

Volker

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

8/10 Good

Michele

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We didn’t stay in this property very long And we’re disappointed that we couldn’t get in for massages. That was one of the main reasons we booked this hotel but the spa services weren’t available. The room was nice. The view was beautiful. The food was good. OK
Stayed 1 night in Jun 2024

8/10 Good

Clayton, Berkeley

Travelled with family
Liked: Cleanliness, staff & service, amenities
Need a car to get down to the historic center of Lugano. It’s walking distance but all downhill which means all uphill when you’re tired.
Stayed 3 nights in Jul 2024

10/10 Excellent

Cristina

Stayed 1 night in Jul 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Alina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor service, rude staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Kathryn, Manhattan Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with beautiful view of Lake Lugano. Staff was very helpful and went the extra mile when a request was made and were proactive in other ways. They left me a bottle of wine cuz they knew it was my birthday weekend. A bit further from the town (10-15 min walk) than I personally would have liked but because we were higher up we had an amazing view.
Stayed 2 nights in Jun 2024

6/10 Okay

Stephen

Travelled with group
Liked: Cleanliness
Shame, needs work
Lovely original building and grounds. In room. Aircon had leaked, Blind in bedroom did not operate so no access to the balcony, could not connect to the wifi and neither could the hotel expert, plus smallest tv I've seen, last time in 3 star hotel. Tired facilities in the bathroom. No outlet cover in shower, shower base missing non-slip strip. No hand soap. Bit of a maze to the room, lack of signage. O/W nice hotel with views over Lugano - due to above overpriced.
Stayed 1 night in Jun 2024

10/10 Excellent

Olga

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the views and that we had access to amazing grocery store (similar to Whole Foods) with a 15 minute walk (it’s moderate intensity to walk as some of it is uphill.) loved the huge rooms , even with the kitchen and all the amenities of an apartment and of course the balcony!
Stayed 1 night in Jun 2024

10/10 Excellent

Robin

Stayed 1 night in Jun 2024

4/10 Poor

Sandra, Brooklyn

Stayed 3 nights in Jun 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel with great facilities set in the hills of Lugano. Room was big with a balcony overlooking the hillsides around Lake Lugano. Very beautiful!
View from Hotel Sassa balcony
Stayed 2 nights in Jun 2024

10/10 Excellent

CLIFFORD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, amazing spacious rooms, with separate bedroom/lounge area and kitchen. Large balcony. Indoor pool and gym. Restaurant and snack bar. Great location with parking.
Stayed 2 nights in Jun 2024

10/10 Excellent

Shae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely retreat offering many relaxing spa options on rainy days when there was not much else to go do.
Stayed 2 nights in May 2024

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Property was under complete construction. Couldn’t use 2 of our 3 balconies as they had tarps and ladders on them. Weren’t informed that whole place was under construction until two days before trip.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kantubhai, Ga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and property walking distance from train station
Stayed 3 nights in May 2024

6/10 Okay

nicolas

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time
Stayed 1 night in Mar 2024

10/10 Excellent

Adil

Stayed 4 nights in Apr 2024