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4.2 out of 5

"Nice small suite hotel with 4 rooms in total. Entrance is electronic but the concierge is always available by phone and e-mail to help out if necessar ... " More

By a verified traveller on Sun 25 Jun 2017

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Deluxe Suite (I)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at San Carlo Suite, you're just a quick walk from Via Nassa. Features include free WiFi in public areas and a bar.

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Amenities include a lift
  • Steps from Via Nassa and Chiesa di Santa Maria degli Angioli

San Carlo Suite ratings based on 23 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for San Carlo Suite

Everyone (18) Couples (4)
5 out of 5

Nice hotel in the city centre!!!

Pros: Location; size of the rooms; homey feeling
Cons: Perhaps some would find the electronic check-in complicated but it turned out to be quite easy and Francesco was always available.
Location: Near the lake and the shopping area. Lots of restaurants in the vicinity. Great area for cycling. Also there is a 'lido' near by for sunbathing.
Nice small suite hotel with 4 rooms in total. Entrance is electronic but the concierge is always available by phone and e-mail to help out if necessary. The rooms are roomy and are equipped with a small kitchen.

Posted by , from Geneva, Switzerland on 25 Jun 2017

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Comment from Hotel Management

2 Jul 2017 by francesco

Dear Guest, Thank you for your review, happy to have you among our most welcome customers. Best regards Francesco

2 out of 5
Keine Parkmöglichkeit!!

Posted by on 13 Aug 2023

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Comment from Hotel Management

6 Oct 2023 by Fouyia, reception

Lieber Driton,Guten Morgen aus Lugano und das Personal des San Carlo Hotel & SuiteDie Möglichkeit, im historischen Zentrum zu parken, ist nicht möglich, wir sind jedoch auf zwei Parkplätze mit erschwinglichen Tarifen angewiesen.Wir entschuldigen uns für die Unannehmlichkeiten und hoffen, Ihnen beim nächsten Mal weiterhelfen zu können.Beste grüße

5 out of 5
Bienveillance du personnel! Arrivée tardive, le personnel t’appelle pour savoir si tu viens héberger.

Posted by on 4 Aug 2023

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4 out of 5

Posted by on 2 Aug 2023

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4 out of 5

Posted by on 9 Jun 2023

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5 out of 5
ausgezeichnet für einen kurzen Aufenthalt gewesen, check-in war tip top, Lage 1a, komme bestimmt wieder

Posted by on 28 Dec 2022

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4 out of 5

Posted by on 3 Jan 2022

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4 out of 5
Sehr Zuvorkommend und Freundlich. Mehrere Sprachen fliessend.

Posted by on 13 Sep 2021

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4 out of 5

Posted by on 1 Aug 2021

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2 out of 5
Badzimmer war nicht sauber.Zimmer relativ klein.Einchecken war mühsam weil das Gerät nicht funktioniere.

Posted by , from Thurgau on 5 Sep 2020

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Comment from Hotel Management

5 Sep 2020 by Francesco

Ci scusiamo se non abbiamo superato le vostre aspettative.

Property Features

San Carlo Suite offers its guests a lift. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. This 4-star Lugano bed & breakfast is smoke free.

  • 1 building
  • 4 guestrooms or units
  • 4 levels
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Lugano-Paradiso (1.7 km / 1 mi)
  • Metro station: Lugano Funicular Station (0.6 km / 0.4 mi)

Room Amenities

San Carlo Suite offers 4 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. Accommodation at this 4-star bed & breakfast has kitchens with coffee/tea makers. Bathrooms include a shower, dressing gowns, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is offered on a daily basis and fridges can be requested.

  • In-room kitchen
  • Minibar
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Fridge available
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cots (surcharge)
  • Housekeeping (daily)
  • Dressing gowns
  • Toiletries (free)
  • Bidet
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Guests can access their accommodation through a private entrance.

This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 60.0 per night.
  • Cots (infant beds) are available for CHF 5.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a security system in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • No front desk
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Private entrance
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: CHF 5.0 per night
  • Rollaway bed fee: CHF 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Splendori Suite B&B Lugano
  • Splendori Suite B&B
  • Splendori Suite Lugano
  • Splendori Suite
  • San Carlo Suite Lugano
  • San Carlo Suite Bed & breakfast
  • San Carlo Suite Bed & breakfast Lugano
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.