Lugano Center GuestHouse

1.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lugano Center GuestHouse

Comfort Studio, Annex Building | Terrace/patio
Comfort Studio, Annex Building | Private kitchen
Free parking nearby, off-site parking (reservations required)
Lobby sitting area
Front of property

Reviews

8.0 out of 10

Very good

Popular amenities

  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
2 Via Silvio Calloni, Lugano, 6900
  • LAC Lugano Arte e Cultura
    10 min walk
  • Via Nassa
    12 min walk
  • MASILugano Museum of Art of Italian Switzerland
    13 min walk
  • Lugano (LUG-Agno)
    12 min drive

Room options

Queen Double Room with Lake View

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Classic Studio, Multiple Beds

  • 55 sq m
  • Sleeps 7
  • 4 Twin Bunk Beds

Queen Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Family Room

  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Classic Single Room, 1 Single Bed, Lake View

  • 19 sq m
  • Lake view
  • Sleeps 1
  • 1 Twin Bed

Classic Double Room

  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

Classic Double or Twin Room, 1 Bedroom, Lake View

  • 21 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Comfort Studio, Annex Building

  • 38 sq m
  • Sleeps 3
  • 1 Double Bed

Classic Triple Room

  • 27 sq m
  • Sleeps 3
  • 3 Twin Beds

Similar properties

About this property

Lugano Center GuestHouse

Guesthouse in Lugano, near Lake Lugano
Along with dry cleaning, this smoke-free guesthouse has laundry facilities and limo/town car service. WiFi in public areas is free. Additionally, a computer station, express check-in, and express check-out are onsite. Housekeeping is available on request.
Lugano Center GuestHouse offers 43 accommodations with washers/dryers and safes. Kitchenettes offer refrigerators, stovetops, microwaves, and coffee/tea makers.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Lugano guesthouse provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Lugano Center GuestHouse, you're just a quick walk from Art Museum Lugano. You'll find features like free WiFi in public areas, plus dry cleaning service and train station drop-off service (surcharge).
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 5-minute walk from Art Museum Lugano and 5 minutes by foot from Gabriele and Anna Braglia Foundation
  • Shopping center, train station, and local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. Business amenities include meeting rooms and limo/town car service. An area shuttle and a train station drop-off service are available for a fee. A terrace, a vending machine, and multilingual staff are also featured at Lugano Center GuestHouse.

This Lugano guesthouse is smoke free.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Free off-site parking; booking required
  • Street parking available
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Return train station shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Family friendly

  • Cots/infant beds (surcharge)
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Fridge
  • Soundproofed rooms
  • Washer/dryer

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free tea bags/instant coffee
  • Kitchenette
  • Microwave
  • Fridge
  • Stovetop

More

  • Connecting rooms available
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Washer and dryer

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: CHF 30 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 25.0 per day.
  • Cribs (infant beds) are available for CHF 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night
  • Destination fee: CHF 5.25 per person, per night. This fee does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 30 per pet, per day
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: CHF 12 per day
  • Kitchen/kitchenette fee: CHF 25 per stay
  • Crib (infant bed) fee: CHF 10.0 per day
  • Rollaway bed fee: CHF 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Lugano Center GuestHouse offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 1 star.

Property is also known as

Lugano Center
Lugano Center GuestHouse Lugano
Lugano Center GuestHouse Guesthouse
Lugano Center GuestHouse Guesthouse Lugano
Lugano Center
Lugano Center GuestHouse Lugano
Lugano Center GuestHouse Guesthouse Lugano
Lugano Center GuestHouse Guesthouse

Lugano Center GuestHouse Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 91 out of 298 reviews" "
Rating 8 - Good. 138 out of 298 reviews" "
Rating 6 - Okay. 47 out of 298 reviews" "
Rating 4 - Poor. 14 out of 298 reviews" "
Rating 2 - Terrible. 8 out of 298 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Guest House
People are so nice. Room was small but comfortable. The toilet seat was smaller than tje toilet bowl and ackward. The lady at reception made the stay. So. Nice and helpful
Stayed 1 night in Jul 2024

6/10 Okay

Kira

Travelled with group
Liked: Cleanliness, staff & service
Basic property about a mile from the train station in Lugano with limited dining options nearby. Our room had 2 beds and a small kitchenette with almost no dishes (so if you want to actually use the kitchenette you’ll need to bring your own). The stay was comfortable for the price, but rooms are on a busy street so it gets quite loud if a window is open. I would not recommend this stay to light sleepers!
Stayed 1 night in May 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 1 night in Apr 2024

10/10 Excellent

Laarni

Travelled with group
Liked: Property conditions & facilities
Everything is convenient and easily accessible.
Stayed 1 night in Mar 2024

10/10 Excellent

Cade

Liked: Staff & service, amenities
Very good
Stayed 1 night in Feb 2024

6/10 Okay

Bharata, FLOWER MOUND

Travelled with family
We stayed at this hotel for one night on our journey from Lake Como to Zurich. Website information is little misleading that this location is walkable to Lugano train station. But its 1.5 km from station, but there is bus stop opposite to the hotel. This looked like apartment coverted to hotel. very basic ameneties. Hotel staff was good and provided details for late check in, but did not give correct details about bus in the morning to go to train station. One couple helped us in the morning with bus details and we were able to reach station on time to catch 6:35 am train. It is very hard to find cab in this area. Bus is preferable, so please make sure you have enough details about bus schedules. I would not recommend this hotel until you have very short stay to catch an early train.
Stayed 1 night in Nov 2023

10/10 Excellent

LOUISE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle chambre avec salle de bain. Cuisine mais on doit payer pour avoir les chaudrons et assiettes et le reste. Le personnel courtois, poli et donne des renseignements si on le demande. Bien situé, je le recommande avec un prix raisonnable.
Stayed 1 night in Oct 2023

8/10 Good

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien situé pour une visite rapide Propre Bon service
Stayed 1 night in Sep 2023

6/10 Okay

Roger

Travelled with group
Air conditioning was poor. Beds had only warm covers. Hard to sleep
Stayed 1 night in Oct 2023

10/10 Excellent

Johan Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Most friendly and helpful staff. Nice option overall, especially at this price point.
Stayed 4 nights in Aug 2023

6/10 Okay

Tina

Travelled with family
Liked: Cleanliness, staff & service
Very small for three people. Seemed very damp. The location was good. 15 minute walk to the centre of the city or the bus stop was right outside the hotel. Staff were friendly. Very expensive place to eat.
Stayed 4 nights in Jul 2023

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

Leonardo

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
when we booked, from the pictures, we expected bigger room. Our expectation was disappointed.
Stayed 8 nights in Jul 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable rooms and great location
Conveniently located old fashion lodge in Lugano.
Stayed 1 night in Jun 2023

10/10 Excellent

CLIFFORD

Travelled with partner
Liked: Cleanliness, staff & service
Old hotel fixed up with antiques and friendly staff.It was a short bus ride to center of town.They allowed us a room early because we were tired from plane and train ride.
Stayed 1 night in Apr 2023

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Kristen

Stayed 2 nights in Feb 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was additional 20 francs.
Stayed 1 night in Aug 2022

4/10 Poor

Julio

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
A/C doesn’t work. Staff extremely unhelpful and rude when asking about a/c conditions in rooms. Rooms are ok but staff and lack of a/c simply not up to par.
Stayed 1 night in Jul 2022

6/10 Okay

Diego, long beach

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Location is great. Very close to the lake and the train station. The AC barely works and when asked the staff for help, since it was 9:28 p.m. and they leave at 9:30 p.m., the guy had attitude. Lugano gets really hot in the summer, a proper AC is needed.
Stayed 2 nights in Jun 2022

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Basic. One step above a hostel
Staff were very friendly and helpful but that’s the only nice thing to say. Parking was very far from the hotel and not easy to find. A long walk after a long day. The AC in the room did not work well so the room was very warm. The shower head fell down multiply when using it and the shower leaked onto the bathroom floor. Several lights in the room did not work and only 1 outlet was working to plug anything into.
Stayed 1 night in May 2022

6/10 Okay

Dominic

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Friendly staff - Overall to expensive
We stayed in Lugano for a wekeend and found the Guest House on hotels.com. Although the hotel cliamed to have free parking, we were then informed that free parking is blue zone opposite the accommodation and parking on premises is at extra cost. The guy at the reception was very friendly and allowed for an early check-in, handed out a map of Lugano and helped with any other questions. The room itself included a very tiny bed which was rather uncomfortable, a kitchen with no equipment but a kettle including stains and two paper cups. The room was decently clean but the towels still included the last tenants make-up stains so was unfortunately very unpleasant. Overall it is a good alternative for a quick stay in Lugano. However, for that price it might make sense to add a little budget and actually take an actual hotel room.
Stayed 1 night in May 2021

10/10 Excellent

Christen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
Really enjoyed the stat at the Lugano Guesthouse. Super friendly staff and great location only 10 min from city center. Will defiantly go back when visiting Lugano again :)
Stayed 2 nights in Mar 2021

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

2/10 Terrible

Gillian

Disliked: Staff & service, property conditions & facilities, room comfort
ittle more than a bad hostel - do not do laundry!
Little more than a hostel - do not use the laundry as our clothes were in the drier for 3 hours and still not dry - husbands had to wear wet jeans. Service rubbish, accommodation cheap but not a cheap price. Icing on the cake this morning the lift is out of action. I would not recommend staying here
Stayed 1 night in Aug 2020