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Hotel Zurigo Downtown

3.0 star property

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Photo gallery for Hotel Zurigo Downtown

Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Comfort Double Room, 2 Single Beds
Exterior
Free daily buffet breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast included
  • Housekeeping
  • Pet-friendly
  • Laundry
  • Air conditioning

Explore the area

Map
Corso Pestalozzi 13, Lugano, Ticino, 6900
  • Palazzo dei Congressi
    ‪3 min walk‬
  • Parco Ciani
    ‪4 min walk‬
  • Via Nassa
    ‪5 min walk‬
  • Lugano (LUG-Agno)
    ‪15 min drive‬

Room options

View all photos for Economy Double Room

Premium bedding, minibar, in-room safe, desk

Economy Double Room

  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Double Room

Premium bedding, minibar, in-room safe, desk

Comfort Double Room

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

Premium Room

Premium Room

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Premium bedding, minibar, in-room safe, desk

Standard Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Double Room, 3 Single Beds

Premium bedding, minibar, in-room safe, desk

Premium Double Room, 3 Single Beds

  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premier Double Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Premier Double Room, 2 Single Beds

  • 25.0 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Grand Double Room

Premium bedding, minibar, in-room safe, desk

Grand Double Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Comfort Room, 2 Single Beds

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Comfort Double Room, 2 Single Beds

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Zurigo Downtown

Hotel with free breakfast, near Lake Lugano
This smoke-free hotel features self parking, concierge services, and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a garden and a front-desk safe.
Hotel Zurigo Downtown offers 40 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Lugano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Hotel Zurigo Downtown, you're just a quick walk from Palazzo dei Congressi. Features include free breakfast and free WiFi in public areas, plus concierge services. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Just a 3-minute walk from Palazzo dei Congressi and 14 minutes by foot from Lake Lugano
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Free breakfast is served daily. WiFi is free in public spaces. Hotel Zurigo Downtown also features a terrace, a garden, and concierge services. Parking is available for a fee.

This 3-star Lugano hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CHF 18.00 per day)

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 10 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 53.0 per night.
  • Cribs (infant beds) are available for CHF 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CHF 18.00 per day
  • Pet fee: CHF 10 per pet, per night
  • Crib (infant bed) fee: CHF 20.0 per night
  • Rollaway bed fee: CHF 53.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Zurigo Lugano
Hotel Zurigo Downtown Lugano
Zurigo Downtown Lugano
Zurigo Downtown
Hotel Hotel Zurigo Downtown Lugano
Lugano Hotel Zurigo Downtown Hotel
Hotel Hotel Zurigo Downtown
Hotel Zurigo
Hotel Zurigo Downtown Hotel
Hotel Zurigo Downtown Lugano
Hotel Zurigo Downtown Hotel Lugano

Hotel Zurigo Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 23 out of 101 reviews
Rating 8 - Good. 46 out of 101 reviews
Rating 6 - Okay. 21 out of 101 reviews
Rating 4 - Poor. 6 out of 101 reviews
Rating 2 - Terrible. 5 out of 101 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Campbell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC could be stronger, but was a major heat wave
Stayed 2 nights in Jul 2022

4/10 Poor

BERNAT

Travelled with partner
Disliked: Property conditions & facilities
In the room for 2 people its only 1 chair ! At. Toilet-shower NO light at all.
Stayed 1 night in Jul 2022

8/10 Good

RICHARD

Stayed 1 night in May 2022

2/10 Terrible

Bryan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This place gets a big pass from me.
The staff were amazing, helpful and friendly. But the room get a lot to be desired. One small pillow so thin it was useless. The bed was a single bed the size of a child's bed and was so cheap it was like one of those IKEA cardboard beds they used for athletes' at the Toyko Olympics.
Stayed 1 night in Oct 2021

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very nice and helpful. Central location
Stayed 3 nights in Oct 2021

8/10 Good

Frédéric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy location
Polite, clean
Stayed 2 nights in Oct 2020

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

LB, Basel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location right across from central bus station, easy to walk to center of town, clean property, clean rooms, safe environment,
Stayed 2 nights in Oct 2018

8/10 Good

Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worthy to live in
The hotel is opposite to the bus terminal and near the city centre as well as the lake. It was very convenient. The room and toilet was very clean. The mattress was comfortable. The breakfast was good. The receptionist was very nice and helpful. However, it was noisy if you opened the window.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Deutsch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Stop at Lake Lugano
Absolutely beautiful room on the top floor of the hotel. Very modern and spacious accommodations. No view of the lake, but it is a short walk from the hotel to the edge of the lake
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugano
Great small hotel lovely breakfast included really clean rooms the only downside was the potable bathroom set into the room very clean but just a bit strange
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff.
The staff were friendly and helpful. The room was clean. The hotel is conveniently located close to the lake and the town centre. The only downfall is that there was quite a lot of noise coming from the high street especially from motocycles that kept speeding up and down the road.
Stayed 1 night in Apr 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Small hotel, clean and comfy. Good location in the city, close to the Lake Lugano and shops.
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel in good location close to conference centre. Good value
Stayed 1 night in Sep 2017

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay in a well-located hotel with friendly staff.
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Data privacy issue, staff adviced.
Nice place. Good helpful staff, perfect location close to waterfront, park, centre, railway station (when using the 'funicularw' tram). Steeet busy in front but when window closed its quiet inside. Decent breakfast. One criticism: on arrival you will be asked to write your name and date of birth on a sheet common for all guests. This is total breach of data safety and privacy and I adviced the staff that this is unacceptable.
Stayed 5 nights in Sep 2017

4/10 Poor

brian

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Bring earplugs
The room was hot,(no a/c until "the season") street was loud until at least 4am, not a restful night. Breakfast was good, staff was friendly. There are just too many loud motorcycles that race off the red lights surrounding our room ......all night long.

8/10 Good

Massimiliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
will stay again
Modest place but nice new bathroom and fairly new. Internet was great, superfast, price reasonable

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

10/10 Excellent

Rolf, Uster ZH / Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the center of town
Excellent, friendly, efficient and competent staff, hotel is very close to center of town & shopping facilities, easy to find, and reasonably calm. The room I had was a bit on the small side—but it's a historic building, so I can't blame the architect.

10/10 Excellent

Georgette

Stayed 1 night in Jul 2022

8/10 Good

Fabian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

6/10 Okay

anna

Posizione ottima, vicino alla fermata del bus, al centro, bar, ristoranti e supermercati. Parcheggio comodo. Colazione discreta.
Stayed 1 night in Jun 2022

6/10 Okay

Paolo

Liked: Cleanliness, room comfort
Prijs is aan de hoge kant.
Ontbijt was Minimaal
Stayed 1 night in May 2022