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Hotel Splendide Royal

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Splendide Royal

Exterior
Indoor pool, open 8:00 AM to 8:00 PM, pool loungers
Sun deck
Minibar, in-room safe, desk, laptop workspace
Junior Suite Palace, Lake View

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Free airport shuttle
  • Bar
  • Parking available
  • Spa
  • Pool
  • 24/7 front desk

Explore the area

Map
Riva Antonio Caccia, 7, Lugano, TI, 6900
  • LAC Lugano Arte e Cultura
    8 min walk
  • I Due Sud
    1 min walk
  • Lugano-Paradiso
    9 min walk
  • Lugano (LUG-Agno)
    15 min drive

Room options

View all photos for Executive Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Executive Double Room Single Use

  • 35 sq m
  • Lake view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Palace Double Room

Minibar, in-room safe, desk, laptop workspace

Superior Palace Double Room

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite Palace, Lake View

Suite Palace, Lake View

Suite Palace, Lake View

  • 70 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Palace Deluxe Single Room, Lake View

Minibar, in-room safe, desk, laptop workspace

Palace Deluxe Single Room, Lake View

  • 35 sq m
  • Lake view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Executive Double Room

Minibar, in-room safe, desk, laptop workspace

Executive Double Room

  • 35 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Palace Deluxe Double Room, Lake View

Minibar, in-room safe, desk, laptop workspace

Palace Deluxe Double Room, Lake View

  • 35 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite Palace, Lake View

Junior Suite Palace, Lake View

Junior Suite Palace, Lake View

  • 55 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Executive Single Room Garden View

Minibar, in-room safe, desk, laptop workspace

Superior Executive Single Room Garden View

  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Executive Double Room Garden View

Minibar, in-room safe, desk, laptop workspace

Superior Executive Double Room Garden View

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Palace Single Room

Minibar, in-room safe, desk, laptop workspace

Superior Palace Single Room

  • 30 sq m
  • Sleeps 1
  • 1 Queen Bed

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About this property

Hotel Splendide Royal

Luxury Lugano hotel in Loreto with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Hotel Splendide Royal offers 93 air-conditioned accommodations with minibars and safes. Satellite television is provided. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include facials, body scrubs, detox wraps, and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Hotel Splendide Royal. During your stay, you're just a quick walk from Gabriele and Anna Braglia Foundation. Free WiFi in public areas, a free roundtrip airport shuttle, and 2 restaurants are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy Italian cuisine while dining at La Veranda
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages, body scrubs, or reflexology at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Gabriele and Anna Braglia Foundation and Art Museum Lugano
  • Free airport shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Splendide Royal offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 1615 square feet (150 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the luxury Hotel Splendide Royal. A roundtrip airport shuttle is free (available on request). Parking is available for a fee.

This 5-star Lugano hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
La Veranda - This restaurant specializes in Italian cuisine and serves lunch and dinner. A children's menu is available.
I Due Sud - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CHF 20.00 per day)
  • Valet parking on site (CHF 20.00 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free return airport shuttle from 8:00 AM to 9:00 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: CHF 40.00 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • La Veranda
  • I Due Sud

Things to do

  • Bike parking
  • Bike storage
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • Wine-tasting room

Family friendly

  • Art supplies
  • Babysitting (surcharge)
  • High chair
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • Conference space (1615 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Heating

Bathroom

  • Dressing gowns
  • Bidet
  • Children's dressing gowns
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 55-inch TV
  • TV/satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between January 2 and February 9.

Access methods

Staffed front desk

Pets

  • Pets: CHF 30.00 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 100.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 40.00 per person
  • Self parking fee: CHF 20.00 per day
  • Valet parking fee: CHF 20.00 per day
  • Pet fee: CHF 30.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Splendide Royal offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This hotel is rated 5 stars.

Property is also known as

Hotel Royal Splendide
Hotel Splendide Royal
Hotel Splendide Royal Lugano
Royal Splendide
Splendide Hotel
Splendide Royal Hotel
Splendide Royal Lugano
Splendide Royal
Hotel Splendide Royal Hotel
Hotel Splendide Royal Lugano
Hotel Splendide Royal Hotel Lugano

Hotel Splendide Royal Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 285 out of 368 reviews" "
Rating 8 - Good. 56 out of 368 reviews" "
Rating 6 - Okay. 16 out of 368 reviews" "
Rating 4 - Poor. 8 out of 368 reviews" "
Rating 2 - Terrible. 3 out of 368 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lea

Stayed 2 nights in Aug 2024

10/10 Excellent

Vahe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In Lugano on our way to the Swiss Alps, we experienced a delightful surprise staying at Hotel Splendide. Stunning property, close to shops and dining and beautiful Lake Lugano. Highly recommend!
Stayed 1 night in Sep 2024

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
A little old school, and the food not the best, but great service.
Stayed 3 nights in Aug 2024

10/10 Excellent

Yi

Stayed 2 nights in Aug 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Luxury
Stayed 2 nights in Sep 2024

6/10 Okay

scott

Stayed 1 night in Sep 2024

10/10 Excellent

russell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall fantastic. Location View Food.
Stayed 1 night in Jul 2024

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gave this hotel a 4 because the room was very noisy and next to the elevator. The elevator started running early in the morning and was very loud; the hotel amenities close at 7:00. As we travelled from a different time zone, I would have appreciated a quiet room in am and being able to use the pool later at night.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sujana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great service and location. The staff were warm, welcoming and helpful and the interiors were impressive with classic decor and the lake view patios.
Stayed 1 night in Aug 2024

10/10 Excellent

Nilesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pearl on the lake of Lugano
Truly excellent in all aspects. The location, service, breakfast and the pool and spa areas are very well maintained. What sets this apart is the friendliness (& effectiveness) of the staff and their attention to every detail. Highly recommended
Stayed 2 nights in Aug 2024

10/10 Excellent

Wassim

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
great 5 star Hotel, very friendly staff, amazing stay
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Liked: Staff & service, property conditions & facilities
Beautiful hotel, classic great views and pool
Stayed 3 nights in Jul 2024

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service very attentive staff, ambiance was amazing had a wonderful time.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kira

Stayed 1 night in Jul 2024

10/10 Excellent

Julia

Liked: Property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Bobbilee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, facilities and perfectly set along the lake. This was my second stay and will stay again on my next visit.
Stayed 3 nights in Jul 2024

8/10 Good

MARCIO

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Se for se hospedar, fique atento. Existem dois edifícios. Prefira ficar no antigo, estilo vitoriano
Stayed 2 nights in Jul 2024

10/10 Excellent

Rebecca

Stayed 3 nights in Jun 2024

10/10 Excellent

Marla

Stayed 5 nights in Jun 2024

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Mustapha

Stayed 2 nights in Jun 2024

10/10 Excellent

Julian

Stayed 1 night in May 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Apr 2024

8/10 Good

Patrick, Vandoeuvres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms on the back side overlook a dirty green zone and our room was placed in the newer building while we would have preferred being in the old building. Access to spa and swimming pool has to be made trough the entrance and the lobby plus the bar, not very adequate in bathing gown. Otherwise, very nice staff and good kitchen. Service at the bar a little too superficial.
Stayed 1 night in May 2024