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"For the price and certainly the location this family friendly hotel l recommend; staff are welcoming and helpful as well. The rooms are slightly date ... " More
22 Aug 2022 by Team Hotel San Carlo
Dear Florencia,Thank you for choosing our hotel for your stay in Lugano and thank you for taking the time to leave us your score, which for us is a very important stimulus to continue to improve and give our valued guests the best.We hope to welcome you back to our hotel.We send you our best regards,
16 Oct 2019 by Sara
Dear Mr Mark, We really thank you for your recent stay and your positive feedback. It was a truly pleasure to be at your disposal. We are glad to hear that accommodation and services were to your liking. We really hope to see you again in Lugano. Best regards, Sara Monga Reception
27 Jul 2024 by fouzia
Dear GuestThank you for choosing our propriety for your stay and for taking a moment to share your experience at Hotel San Carlo, your comment is important to us. We look forward to welcoming you back again soon.Best regards,Team Hotel San Carlo
22 May 2024 by Fouzia, reception
Thank you very much for choosing our hotel for your stay and for the positive feedback.We are glad to hear that you had a great experience.Your comment is important to us as it’s a stimulus to improve. We hope to see you soon again.Best regards,Team Hotel San Carlo
7 May 2024 by Fouzia, reception
Dear ,Thank you very much for choosing our hotel for your stay and for the feedback.Your comment is important to us as it’s a stimulus to improve. We hope to see you soon again.Best regards,Team Hotel San Carlo
2 Mar 2024 by Fouzia, reception
Dear Patrick,Thank you very much for choosing our hotel for your stay and for the positive feedback.We are glad to hear that you had a great experience.Your comment is important to us as it’s a stimulus to improve. We hope to see you soon again.Best regards,Team Hotel San Carlo
5 Feb 2024 by Fouzia, reception
Dear SilviaThank you for choosing our Hotel for your stay and for taking the time to provide valuable feedback, it will help us to improve and provide a better experience for our guests. We are deeply sorry that your experience did not meet your expectations. Therefore, we are sorry for the inconvenience, your comment will help us to improve and provide a better experience for our future guests.We sincerely apologize for the issues you experienced, and we hope to make this right.Best regards,Team Hotel San Carlo
29 Jan 2024 by Fouzia, reception
Thank you for choosing our hotel for your stay in Lugano and thank you for taking the time to leave us this detailed review.We assure you that we will analyse point by point everything that did not meet your expectations and we are very sorry for this, but it will be a very constructive cue for us to understand where and how we can continue to improve.Best regards,Team Hotel San Carlo
8 Aug 2023 by Fouzia, reception
Dear Lorenz,Thank you for choosing our propriety for your stay and for taking a moment to share your experience at Hotel San Carlo, your comment is important to us. We are pleased to hear that you had a great experience and we look forward to welcoming you back again soon.Best regards,Team Hotel San Carlo
6 Jun 2023 by Fouzia
Thank you very much for choosing our hotel for your stay and for the positive feedback.We are glad to hear that you had a great experience.Your comment is important to us as it’s a stimulus to improve. We hope to see you soon again.Best regards,Team Hotel San Carlo
Hotel San Carlo offers its guests a lift. Public spaces have free WiFi. This Lugano hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Hotel San Carlo offers 20 accommodations with a hairdryer and free toiletries. This individually furnished accommodation includes desks. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower. This Lugano hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Special check-in instructions:
The front desk is open daily from 8:00 AM - 10:30 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information. The front desk is staffed during limited hours.
The front desk at this property is open daily from 8:00 AM - 10:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
