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Hotel Delfino

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Delfino

Seasonal outdoor pool, pool umbrellas, pool loungers
Double Room, 1 Queen Bed | Terrace/patio
Double Room, 1 Queen Bed
Comfort Double Room, Balcony
Delfino Suite

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Pool
    Pool

Explore the area

Map
Via Casserinetta 6, Lugano, TI, 6900
  • LAC Lugano Arte e Cultura
    11 min walk
  • Via Nassa
    13 min walk
  • MASILugano Museum of Art of Italian Switzerland
    14 min walk
  • Lugano (LUG-Agno)
    13 min drive

Room options

View all photos for Comfort Double Room, Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double Room, Balcony

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Delfino Suite

Delfino Suite

Delfino Suite

  • 46 sq m
  • Sleeps 5
  • 4 Twin Beds

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Partial Lake View

Junior Suite, Partial Lake View

Junior Suite, Partial Lake View

  • 20 sq m
  • Partial lake view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Family Suite, 2 Bedrooms

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Suite, 2 Bedrooms

  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Panoramic Double Room, Balcony, Lake View

Hypo-allergenic bedding, minibar, in-room safe, desk

Panoramic Double Room, Balcony, Lake View

  • 22 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room, 1 Queen Bed

Single Room, 1 Queen Bed

Single Room, 1 Queen Bed

  • 16 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

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About this property

Hotel Delfino

Mediterranean Lugano hotel in Loreto with a 24-hour business center
This smoke-free hotel features a restaurant, a bar/lounge, and a poolside bar. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking.
Hotel Delfino offers 50 accommodations with minibars and safes. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

This Lugano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Delfino. During your stay, you're just a quick walk from Art Museum Lugano. Free WiFi in public areas, a restaurant, and a poolside bar are available.
  • Free WiFi
  • Enjoy Regional cuisine and garden views while dining at Restaurant Delfino
  • Self parking, extended parking, and RV/bus/truck parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a playground
  • Within a 10-minute walk of Art Museum Lugano and Gabriele and Anna Braglia Foundation
  • Airport and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A 24-hour business center and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. A seasonal outdoor pool, a library, and a terrace are also featured at the business-friendly Hotel Delfino. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

This Mediterranean Lugano hotel is smoke free.

Restaurant Delfino - This poolside restaurant specializes in Regional cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CHF 18 per day)
  • Extended parking on site (CHF 18 per night)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area
  • Hosted evening meal available daily for a fee of CHF 32

Restaurants on site

  • Restaurant Delfino

Things to do

  • Playground
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Hypo-allergenic bedding

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: CHF 30
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 50.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25 per pet, per stay
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 50.0 per night.
  • Cribs (infant beds) are available for CHF 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.40 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 70.00 per vehicle (roundtrip)
  • Self parking fee: CHF 18 per day
  • Extended parking fee: CHF 18 per night
  • Pet fee: CHF 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CHF 30 (subject to availability)
  • Late check-out fee: CHF 50.00 (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: CHF 20.0 per night
  • Rollaway bed fee: CHF 50.0 per night
  • Hosted evening meal: CHF 32

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a security system
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Property Registration Number 2286

We should mention

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Delfino Lugano
Hotel Delfino Lugano
Delfino Hotel Lugano
Hotel Delfino Hotel
Hotel Delfino Lugano
Hotel Delfino Hotel Lugano

Hotel Delfino Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 140 out of 349 reviews" "
Rating 8 - Good. 158 out of 349 reviews" "
Rating 6 - Okay. 36 out of 349 reviews" "
Rating 4 - Poor. 9 out of 349 reviews" "
Rating 2 - Terrible. 6 out of 349 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Geoffrey, Lake Oswego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating. Simon made dinner service delightful (along with every other interaction). We very much enjoyed our stay and have no problem recommending this lovely hotel in wonderful Paradiso!
Stayed 2 nights in Aug 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Vitaliy

Disliked: Cleanliness, staff & service, property conditions & facilities
Old and needs to be updated
Stayed 1 night in Jul 2024

8/10 Good

Nathalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel
Attention le prix du stationnement et le petit-déjeuné n’est pas inclus dans le prix, sinon superbe hôtel et bon service, les gens à l’accueil sont agréables
Stayed 1 night in Jul 2024

10/10 Excellent

J.Andres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, the location and the view were very nice. The room was very comfortable and the staff very attentive. The breakfast included with our stay was very generous and out of this world. We were very happy with our stay at this hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

JAVIER, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful Affordable and great location!
Stayed 1 night in Jun 2024

10/10 Excellent

mohamad

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great destination, very nice hotel and friendly staff
Stayed 1 night in Jun 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
Great view of Lake Lugano - but there is a building site with 2 large cranes that suggests that in a year or so that view might be obscured by a new block. Our room was value for money but the hotel seemed to us to need investment, pretty much from top to bottom. Breakfast was good.
Stayed 2 nights in May 2024

10/10 Excellent

pat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo trip to Lugano
They were so kind and helped me with any questions I had. The room had a gorgeous view and it was the perfect amount of space for a solo trip!
Stayed 1 night in Mar 2024

8/10 Good

Simon

Stayed 1 night in Feb 2024

10/10 Excellent

Rodney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was a fantastic place with very helpful people
Stayed 4 nights in Feb 2024

6/10 Okay

Nava

Liked: Cleanliness, staff & service, room comfort
We stayed for the night - honestly we weren't that crazy about Lugano as a city so maybe that effected our experience. Hotel is nice but average - do not expect an actual lake view.
Stayed 1 night in Dec 2023

10/10 Excellent

Marin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Philippa

Travelled with family
Liked: Cleanliness, room comfort
Pleasant but a bit dated.
Stayed for two one-night stays as part of a road trip, different rooms each time. Pros: the interconnecting rooms for a family are very convenient and the beds are comfortable. Cons: the hotel feels strikingly dated in terms of decor and amenities. We could not use European adaptors as they would not fit; there are no USB charging points in the rooms.The breakfast is ok but not a huge selling point, and we found it overall a bit soulless though it is convenient to be able to eat there in the evening as it is a distance from the centre of Lugano. For the money I felt it did not offer great value; however it was a cheaper option in the location so perhaps I am expecting too much. None of the reviews mentioned the train line behind the property! Not a deal breaker but hat means frequent and quite noticeable noise. Staff generally pleasant and helpful; a good pit-stop overall
Stayed 1 night in Oct 2023

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Peter

Liked: Cleanliness
Disliked: Amenities
Decent hotel with some nice people in the reception but way too expensive. I enjoyed my room on the fourth floor with a gorgeous view but when you pay way more than 300 Swiss Francs a night for this three star hotel, you expect more than a room with a Decent hotel but way too expensive. I enjoyed my room on the fourth floor with a gorgeous view but when you pay way more than 300 Swiss Francs you expect more than a room with a small tv, few channels, no coffee machine machine, and a safety box the size of a shoebox. small tv, few channels, no coffee machine, and a safety box the size of a shoebox. But if they lowered the price for a room I would probably be a fan
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Lugano
We enjoyed our stay at Hotel Delfino. We had a twin room with a balcony with a city view. The beds were very comfortable, and the air conditioner worked well. Our favorite part of our stay was the breakfast. The hotel offered an extensive breakfast buffet, and there are quite a few tables indoors and around the pool area. The pool itself is very nice, with a shower off to the side. Pool towels are available at reception. You can also get free bus passes at reception. The lake is a couple of blocks away, with easy access to the walkway that runs along the lakeside.
Stayed 1 night in Jul 2023

8/10 Good

Anastasia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay in Lugano. The property is conveniently located and quiet.
Stayed 3 nights in Jun 2023

10/10 Excellent

Graeme

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very friendly and helpful.

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Good but could do better….
Overall the stay was fine only marred by - not being given an extra pillow in spite of asking twice - full breakfast not available till 8 am even though officially starts a 7 am
Stayed 2 nights in May 2023

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed 3 nights and loved it! Everyone was welcoming and kind. We ate breakfast and dinner every day at the restaurant at the hotel. The food was delicious and there were lots of choices. The rooms were spotless.
Stayed 2 nights in May 2023

10/10 Excellent

Angela, Kusnacht

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all lovely, friendly people. Location is very well served by public transport and in a lovely, peaceful location.
Stayed 1 night in Apr 2023

6/10 Okay

Karen

Stayed 2 nights in Apr 2023