Acquarello Swiss Quality Hotel

3.0 star property

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Exterior
Interior
Studio, 2 Bedrooms | Private kitchenette
Studio, Kitchenette
Property entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Breakfast included
  • Housekeeping
  • Pet-friendly
  • Laundry
  • Air conditioning

Explore the area

Map
Piazza Cioccaro 9, Lugano, TI, 6900
  • San Lorenzo Cathedral
    ‪1 min walk‬
  • Via Nassa
    ‪4 min walk‬
  • Piazza della Riforma
    ‪5 min walk‬
  • Lugano (LUG-Agno)
    ‪15 min drive‬

Room options

Comfort Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed

Studio, Kitchenette

  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Comfort Twin Room

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

Economy Twin Room

  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

Economy Room

  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

Studio, 2 Bedrooms

  • 30 sq m
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

Standard Single Room

  • 17 sq m
  • Sleeps 1
  • 1 Queen Bed

Standard Twin Room

  • 17 sq m
  • Sleeps 3
  • 2 Twin Beds

Comfort Double Room, Balcony

  • 16.5 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Acquarello Swiss Quality Hotel

Hotel with free breakfast, near Lake Lugano
A fitness center, a sauna, and laundry facilities are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a lobby fireplace, a front-desk safe, and multilingual staff assistance are onsite.
Acquarello Swiss Quality Hotel offers 59 accommodations with safes and complimentary bottled water. This Lugano hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Acquarello Swiss Quality Hotel, you're just a quick walk from San Lorenzo Cathedral. Enjoy features like free breakfast and free WiFi in public areas, plus a gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Amenities include a front-desk safe, meeting rooms, and laundry facilities
  • Onsite recreation includes a gym, a sauna, and bike rentals
  • Steps from San Lorenzo Cathedral and Piazza della Riforma
  • Dogs welcome for a fee
Acquarello Swiss Quality Hotel offers its guests a sauna and a fitness center. WiFi is free in public spaces. Free breakfast is available daily. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at Acquarello Swiss Quality Hotel.

This 3-star Lugano hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, French, German, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM

Things to do

  • Bike rentals
  • Fitness centre
  • Sauna

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Meeting rooms

Accessibility

  • Lift

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Free bottled water

More

  • Dryer
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 10.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 48.0 per night.
  • Cribs (infant beds) are available for CHF 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 5.45 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 10.00 per pet, per night
  • Crib (infant bed) fee: CHF 20.0 per night
  • Rollaway bed fee: CHF 48.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note: There is a cable car route adjacent to the hotel. Guests booked in Economy Rooms can expect to hear noise during cable car operation.

Property is also known as

Acquarello Swiss Quality
Acquarello Swiss Quality Hotel
Acquarello Swiss Quality Hotel Lugano
Acquarello Swiss Quality Lugano
Swiss Quality Hotel Acquarello
Acquarello Swiss Quality
Acquarello Swiss Quality Hotel Hotel
Acquarello Swiss Quality Hotel Lugano
Acquarello Swiss Quality Hotel Hotel Lugano

Acquarello Swiss Quality Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 243 out of 990 reviews
Rating 8 - Good. 443 out of 990 reviews
Rating 6 - Okay. 206 out of 990 reviews
Rating 4 - Poor. 70 out of 990 reviews
Rating 2 - Terrible. 28 out of 990 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Enough
It's a nice enough hotel, right next to the funicular that takes you to the train station. The rooms are quite dated, but the breakfast was nice the service was very good.
Stayed 1 night in Oct 2024

10/10 Excellent

Avis J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was centrally located with easy access to the waterfront and train station. The cable car runs from the train station and ends near the hotel door.
Stayed 2 nights in Sep 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
We loved our stay and wish we could have stayed longer. Great location. TIP from Lugano train station: GET on funicular. Exit funicular and immediately make U turn. Hotel is right there at the bottom. Great restaurants walkable and our favorite breakfast of our trip.
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk from the train station to the hotel. Take the funicular down from the train station and the hotel is immediately on the right. Right in the middle of old town so it was a good location. A decent hotel for the price. The room was small, but definitely adequate for our needs. Staff was super helpful and the breakfast good. The only negative was the sheets were not soft and a bit scratchy.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marianela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

ajay

Liked: Cleanliness, amenities, property conditions & facilities
Location was best
Stayed 1 night in Jul 2024

8/10 Good

iryna

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Madeleine Elizabeth

Perfect placement in the town, walking distance from the lake and the train station. Very friendly staff and good facilities! Will definitely be coming back
Stayed 2 nights in Jun 2024

8/10 Good

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Very good for the price. Very well located.
Stayed 2 nights in May 2024

10/10 Excellent

Kim, Cannon Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place
Stayed 2 nights in May 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
A Great Find
It was a very pleasant stay. Close to transportation and shops as well as tourist attractions. A very comfortable bed!
Stayed 4 nights in Apr 2024

4/10 Poor

STEPHEN

Stayed 1 night in Mar 2024

10/10 Excellent

Tae, Bellevue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel option for staying in Lugano center. The funicular connects the SBB railway station with the city center and funicular station is just 10m away from the hotel entrance.
Stayed 1 night in Feb 2024

8/10 Good

peter, Niagara on the Lake

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money although rooms a little small. Breakfast very basic
Stayed 11 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is located at base of funicular from main train station. Perfect!
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Nice and well located hotel with pleasant staff. The room was not huge and the balcony looked into offices. But it was adequate and I'd stay there again.
Stayed 2 nights in Aug 2023

10/10 Excellent

Santo, Lexington

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel at foot of the funicular to the train station.
Stayed 2 nights in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Transport close to the train station and convenient location in the city.
Stayed 1 night in Jul 2023

10/10 Excellent

John Aron

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great location. I appreciated the hotel having 1 standard European power socket as I was unable to find an adaptor for the Swiss socket in Australia. Coffee machine in room & fridge. Was given a free block of Swiss chocolate upon check in which was nice & a Ticino Ticket with free public transport.
Stayed 1 night in Jun 2023

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is next to the furnicular that goes to the train station and also a very easy walk to the lake and shopping. The included breakfast was nice with an assortment of options. The beds were comfortable , the facilities were clean and nicely kept. The staff was friendly and helpful. It was nice to have access to the gym and sauna. We were very happy with this hotel.
Stayed 2 nights in Jun 2023

8/10 Good

Robert W

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, just get off the funicular and walk through adjacent courtyard. Heard the funicular and it sounded to me like a distant jet plane, but it bothered my significant other. Staff was awesome and helpful.
Stayed 1 night in Apr 2023

8/10 Good

Mrs H C

Stayed 1 night in Apr 2023