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The Lubo - self check-in

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Lubo - self check-in

Interior
Front of property
City view from property
City view from property
Design Double Room, Kitchenette

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
2 Rössligasse, Lucerne, LU, 6004
  • Lucerne Town Hall
    ‪1 min walk‬
  • Mill Bridge
    ‪3 min walk‬
  • Chapel Bridge
    ‪4 min walk‬
  • Emmen Air Base (EML)
    ‪16 min drive‬

Room options

View all photos for Design Opening Special

Design Opening Special

Design Opening Special

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Kitchenette

Triple Room, Kitchenette

Triple Room, Kitchenette

  • 23 sq m
  • Sleeps 3
  • 1 Twin Bunk Bed and 1 Double Bed

View all photos for Superior Double Room, Kitchenette

Superior Double Room, Kitchenette

Superior Double Room, Kitchenette

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Design Double Room

Design Double Room

Design Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Bed in 4-bed Dormitory Room (shared)

In-room safe, desk, blackout curtains, free WiFi

Bed in 4-bed Dormitory Room (shared)

  • 21 sq m
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for 4-bed Room

In-room safe, desk, blackout curtains, free WiFi

4-bed Room

  • 21 sq m
  • Sleeps 4
  • 1 Twin Bunk Bed and 1 Double Bed

View all photos for Economy Double Room with private bathroom

Economy Double Room with private bathroom

Economy Double Room with private bathroom

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Design Double Room, Kitchenette

Design Double Room, Kitchenette

Design Double Room, Kitchenette

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

The Lubo - self check-in

Hotel in Lucerne, a short walk to Chapel Bridge
This smoke-free hotel features express check-out, a front-desk safe, and free WiFi in public areas.
The Lubo - self check-in offers 41 air-conditioned accommodations with safes and hair dryers. 43-inch flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided daily.

Our customers tell us they can't get enough of The Lubo - self check-in's great location. During your stay, you're just a quick walk from Chapel Bridge. Enjoy features like free WiFi in public areas.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Amenities include a front-desk safe
  • Guests have great things to say about the location and the clean accommodations
  • Just a 4-minute walk from Chapel Bridge and 7 minutes by car from Swiss Transportation Museum
As a guest of The Lubo - self check-in, you'll find express check-out and a front-desk safe. Public spaces have free WiFi. A complete renovation of The Lubo - self check-in was completed in November 2022.

This 3-star Lucerne hotel is smoke free.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Conveniences

  • Front-desk safe

Guest services

  • Daily housekeeping

Accessibility

  • This property does not have any lifts

More

  • Renovated entire property – November 2022
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • TV channels

More

  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Local maps
  • Mobile key entry
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance

Access methods

Private entrance, smart lock

Pets

  • Pets and service animals are not allowed at The Lubo - self check-in

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information and smart lock details. Guests can access their accommodation through a private entrance.

We should mention

  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

The LUBO
The Lubo - self check-in Hotel
The Lubo - self check-in Lucerne
The Lubo self check in New Opening
The Lubo - self check-in Hotel Lucerne

The Lubo - self check-in Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 143 out of 275 reviews" "
Rating 8 - Good. 76 out of 275 reviews" "
Rating 6 - Okay. 31 out of 275 reviews" "
Rating 4 - Poor. 12 out of 275 reviews" "
Rating 2 - Terrible. 13 out of 275 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rajas

Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Disliked: Staff & service
Disappointing experience. Very noisy so sleep was constantly disturbed. Everything seems to echo in the hotel. The walls are thin. The layout and construction of the hotel is conducive to amplifying noise. Noise from other guests in their rooms (scraping furniture, flushing toilets etc) doors slamming, the street, and from hotel hallways etc made it a poor stay. Lack of staff or any form of presence from the hotel seems to encourage poor behaviour from other guests. Loads of random people hanging around the entrance to the hotel and there seemed to be people running up and down the stairs and floors at all hours. Honestly not a light sleeper but there was something about the noise during this stay that put me off. Rest of room was ok. No water included in room. No clear check out instructions - turns out you just chuck your card in a box. I get the self check in but leaving a sign on your bed that reads "Cancel your cleaning" makes the hotel appear that its trying to do everything cheaply. Cancel was the first word I read so negative connontations.
Stayed 2 nights in Oct 2024

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The apartment was very nice and the location was great! We could not get the internet to work and to try to access the WiFi, I had to agree to a lot of snooping and marketing crap! After I agreed, the WiFi still didn’t work! Seemed like an unnecessary scam.
Stayed 2 nights in Oct 2024

4/10 Poor

Peter

Stayed 3 nights in Sep 2024

8/10 Good

Louise

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Best location! The Lubo was near the Chapel Bridge and <10 min walk from the station, however if you are travelling with luggage you many need to carry up and down the flight of stairs near the Chapel Bridge if you don't want to take a detour. You are right in the old town surrounded by main attractions and shops yet the hotel is tucked away in a quiet area. Check-in/out process is all digitised via the phone with key passes to the building directly accessible via the phone. The digital key pass to our room did not work so we obtained physical passes from the tablet at the main entrance. Lift access is available at the side alley which is needed for luggages, albeit a bit tiny. The room was modern, however tiny which every space utilised. Facilities is lacking with no bar fridge or in room kettle but our room had 4 safes...The bathroom is small, in particular the shower and the shower screen does not completely close. Overall a good stay for 1 or 2 nights if you only need a place to sleep.
Stayed 1 night in Oct 2024

10/10 Excellent

mirta

Stayed 1 night in Oct 2024

10/10 Excellent

Bipul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

DJ

Travelled with family, Travelled with partner
Liked: Property conditions & facilities
“
Stayed 3 nights in Sep 2024

10/10 Excellent

Tayor

Stayed 2 nights in Sep 2024

10/10 Excellent

DAVID, boynton beach

Stayed 14 nights in Aug 2024

10/10 Excellent

Gypsy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, clean, and easy check and check out. Perfect for our two day stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Nolan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Property is well maintained. Could use more washers and driers. Also, the driers take twice as long as your at home driers, so plan for a few extra HOURS if you use them.
Stayed 3 nights in Sep 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cool place. I'd recommend to anyone. Great location!
Stayed 3 nights in Sep 2024

8/10 Good

LYNN, Tyler

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Amy

Stayed 2 nights in Aug 2024

2/10 Terrible

Jiewei

Disliked: Staff & service, property conditions & facilities
It is not worth to try self-check in which there is no staff to help you. We arrived early, was not able to check in. The machine did not tell you why. We could not ask for store luggage. We had to walk back the train station to store luggage. If you are new to this city and not familiar self-check in, don't try it. The toilet got clog, I emailed info@..., then they came to fixed.
Stayed 2 nights in Sep 2024

4/10 Poor

Michael

Travelled with partner
Disliked: Staff & service
Avoid like the plague! Check in was a disaster. Kiosk not working at all. Try to call for help - gives zero direction, other than to “wait while we try and reset it remotely” as 4 parties all waiting in a tiny walk in spot. Everything was overly digital - everything on phone - but oh when their wi-if kept crashing phone was worthless! Their “convenience” bar machine for snacks, water etc etc - worked one time in 3 days. Called them - oh we will look at it, and never worked the next two days. Zero follow up from them Washers - HORRIBLE leave your clothes sopping wet and basically could not dry them in 4 hours of trying before we had to get on a plane with wet clothes. All great to think you can rely on technology - but try having service and a reliable person to come help. Bathroom sinks had no mirror - you had to turn sideways to see the wall mirror on your left to try and shave or wash - with lighting not placed in the room to see yourself. Can make it look hip and cool all you want in the photos - but get a real hotel with people, and staff. You will pay the same price and get far better. AT YOUR OWN RISK
Stayed 3 nights in Aug 2024

10/10 Excellent

Nicholas

Stayed 1 night in Sep 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for our itinerary. Check in and out was seamless. Would definitely stay here again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Kevin Wylie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Very modern. Would come back again.
Stayed 3 nights in Sep 2024

8/10 Good

ALASTAIR

Travelled with family
Liked: Cleanliness
Check in was hard ..Wasnt given the code when checking in..Other than that its in nice location in the middle of Old town...Small room for the 4 of us.
Stayed 3 nights in Aug 2024

8/10 Good

Zaid, South WIndsor

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Had a positive experience with the self-check-in process, which was smooth and convenient. The staff along with Expedia customer service went above and beyond by assisting me with a booking mistake I made over email communication, which I greatly appreciated. They charge extra 50 per person for the kids to stay in family room that has a sofa bed which didn’t make much sense. The location is unbeatable, and I would definitely choose to stay here again.
Stayed 1 night in Jul 2024

8/10 Good

Anita

Travelled with family
Liked: Staff & service
Fantastic location, good multi-occupancy room layout (very compact for top bunks in 4 person room but not in there long).
Stayed 3 nights in Aug 2024

10/10 Excellent

Danielle, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in the perfect location! It was a comfortable space and we really loved having the room key on our phones. We would highly recommend staying here!
Stayed 2 nights in Aug 2024

6/10 Okay

mostafa

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2024