This smoke-free hotel features express check-out, a front-desk safe, and free WiFi in public areas.
The Lubo - self check-in offers 41 air-conditioned accommodations with safes and hair dryers. 43-inch flat-screen televisions come with cable channels.
Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided daily.
Our customers tell us they can't get enough of The Lubo - self check-in's great location. During your stay, you're just a quick walk from Lucerne Town Hall. Enjoy features like free WiFi in public areas.
Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Amenities include a front-desk safe
Guests have great things to say about the clean accommodations and the location
Steps from Lucerne Town Hall and Rosengart Collection
As a guest of The Lubo - self check-in, you'll find express check-out and a front-desk safe. Public spaces have free WiFi. A complete renovation of The Lubo - self check-in was completed in November 2022.
This 3-star Lucerne hotel is smoke free.
Languages
English, German
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Conveniences
Front-desk safe
Guest services
Daily housekeeping
Accessibility
This property does not have any lifts
More
Renovated entire property – November 2022
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Heating
Bathroom
Free toiletries
Hairdryer
Shampoo
Shower
Soap
Toilet paper
Towels
Entertainment
43-inch flat-screen TV
TV channels
More
Desk
Electrical adapters/chargers
Guidebooks/recommendations
Local maps
Mobile key entry
Restaurant dining guide
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
Access methods
Private entrance, smart lock
Pets
Pets and service animals are not allowed at The Lubo - self check-in
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information and smart lock details. Guests can access their accommodation through a private entrance.
We should mention
Pets and service animals are not allowed on site.
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Property is also known as
The LUBO
The Lubo - self check-in Hotel
The Lubo - self check-in Lucerne
The Lubo self check in New Opening
The Lubo - self check-in Hotel Lucerne
The Lubo - self check-in Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great location. Property is well maintained. Could use more washers and driers. Also, the driers take twice as long as your at home driers, so plan for a few extra HOURS if you use them.
It is not worth to try self-check in which there is no staff to help you. We arrived early, was not able to check in. The machine did not tell you why. We could not ask for store luggage. We had to walk back the train station to store luggage. If you are new to this city and not familiar self-check in, don't try it.
The toilet got clog, I emailed info@..., then they came to fixed.
Jiewei
Stayed 2 nights in Sep 2024
4/10 Poor
Michael
Travelled with partner
10 Sept 2024
Disliked: Staff & service
Avoid like the plague! Check in was a disaster. Kiosk not working at all. Try to call for help - gives zero direction, other than to “wait while we try and reset it remotely” as 4 parties all waiting in a tiny walk in spot.
Everything was overly digital - everything on phone - but oh when their wi-if kept crashing phone was worthless!
Their “convenience” bar machine for snacks, water etc etc - worked one time in 3 days. Called them - oh we will look at it, and never worked the next two days. Zero follow up from them
Washers - HORRIBLE leave your clothes sopping wet and basically could not dry them in 4 hours of trying before we had to get on a plane with wet clothes.
All great to think you can rely on technology - but try having service and a reliable person to come help.
Bathroom sinks had no mirror - you had to turn sideways to see the wall mirror on your left to try and shave or wash - with lighting not placed in the room to see yourself.
Can make it look hip and cool all you want in the photos - but get a real hotel with people, and staff. You will pay the same price and get far better.
AT YOUR OWN RISK
Very nice hotel. Very modern. Would come back again.
Kevin Wylie
Stayed 3 nights in Sep 2024
8/10 Good
ALASTAIR
Travelled with family
4 Sept 2024
Liked: Cleanliness
Check in was hard ..Wasnt given the code when checking in..Other than that its in nice location in the middle of Old town...Small room for the 4 of us.
Had a positive experience with the self-check-in process, which was smooth and convenient. The staff along with Expedia customer service went above and beyond by assisting me with a booking mistake I made over email communication, which I greatly appreciated. They charge extra 50 per person for the kids to stay in family room that has a sofa bed which didn’t make much sense. The location is unbeatable, and I would definitely choose to stay here again.
Zaid
Stayed 1 night in Jul 2024
8/10 Good
Anita
Travelled with family
29 Aug 2024
Liked: Staff & service
Fantastic location, good multi-occupancy room layout (very compact for top bunks in 4 person room but not in there long).
This hotel is in the perfect location! It was a comfortable space and we really loved having the room key on our phones. We would highly recommend staying here!
Danielle
Stayed 2 nights in Aug 2024
6/10 Okay
mostafa
Travelled with family
28 Aug 2024
Liked: Cleanliness
Disliked: Staff & service
mostafa
Stayed 2 nights in Aug 2024
8/10 Good
Karen
Travelled with family
27 Aug 2024
Liked: Amenities
Great location. Clean. Free espresso 24/7 in the “laundry room” where you can use washers and dryers for a fee. You can store your luggage if you arrive before check in. Elevator and AC, comfortable bed and room with kitchenette was a reasonable size. Not fancy, but would definitely stay here again.
Karen
Stayed 2 nights in Aug 2024
6/10 Okay
Reshma
Travelled with family
27 Aug 2024
Liked: Cleanliness
I booked this room for a family of 4 with 2 teenagers. The bunk bed was a huge challenge to get in and out off. There was very little space for a 16 year old to access it. Otherwise the property was very clean and in a great location.
AC did not work, nor were they able to fix it. Failed to call back for updates so had to take initiative myself. when Ac Did work, the unit made a constant humming noise every 5 minutes .
We stayed in a room with kitchenette which was perfect for our needs as a family of four. Great to be in the heart of the Old Town in Luzern. Hostel provided many shared amenities like laundry and coffee area which was a great help.
VERY easy to check in, just make sure to get the email before you arrive. I did not at first, but when I sent email, I got the feedback in 2 hours.
Great location! close to everywhere
Excellent location close to train station and in middle of old town area. Check in very confusing. Needed a reservation number that was never sent (perhaps because I had selected to pay at
property?). Had to call and whoever answered was very helpful. Laundry was busy but very new machines and worked well. Would stay again.