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4.1 out of 5

"The hotel was amazing, the staff were fantastic, and the views were absolutely fabulous. Not only the views from our balcony, but the chrismas lights ... " More

By Victoria P. on Thu 24 Dec 2015

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Classic Twin Room, Balcony, Lake View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Classic Double or Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Double or Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Double or Twin Room, Balcony, Lake View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Seeburg Hotel. During your stay, you're just a quick walk from Lake Side Promenade. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy local cuisine while dining at Seerestaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 3-minute walk from Lake Side Promenade and 13 minutes on foot from Swiss Transportation Museum
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Seeburg Hotel ratings based on 39 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Seeburg Hotel

Everyone (21) Couples (9) Business (1) Family (4) Friends (1)
5 out of 5

Amazing holiday

The hotel was amazing, the staff were fantastic, and the views were absolutely fabulous. Not only the views from our balcony, but the chrismas lights on the hotel were the best I've ever seen. It was a completely magical holiday.

Posted by on 24 Dec 2015

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4 out of 5

Fantastic service, great view, great breakfast.. wish there was a minibar fridge

From the minute we arrived to when we left, we received nothing short of wonderful customer service. Nothing was too much trouble and we were greeted with smiles and friendly greetings. The rooms are a little on the small side, however, absolutely do-able for a small family. Views amazing. The breakfast buffet is superb, it includes hot items. We definitely didn't feel like we needed to eat again until late afternoon. The breakfast staff were very good, some seemed to jump more into action (and offer more coffee/ask how the breakfast was) when senior staff were around - nothing to complain about - simply an observation. The only downside is we wish there was a mini-bar to keep our baby's milk cold. The restaurant very kindly kept it cold for us, however it was a little hassle retrieving and handing it back over the course of our four day stay. Perhaps in future if a family is traveling with a baby who takes bottles a small fridge could be provided in the cupboard area. We will be back - the customer service is truly brilliant.

Posted by on 6 Apr 2015

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5 out of 5

Posted by on 4 Jul 2024

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Comment from Hotel Management

25 Jul 2024 by Hotel Seeburg

Lieber StephanÜber Ihre positive Bewertung haben wir uns sehr gefreut. Wir hoffen sehr, dass Sie unser Hotel und die wunderschöne Lage geniessen konnten. Auf ein baldiges Wiedersehen würden wir uns sehr freuen. Beste Grüsse - Ihr Hotel Seeburg Team

4 out of 5

Posted by on 1 Apr 2024

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4 out of 5

Posted by on 3 Nov 2023

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Comment from Hotel Management

27 Nov 2023 by Hotel Seeburg

Liebe EvaWir freuen uns sehr über Ihr positives Feedback und bedanken uns herzlich dafür. Es ist uns eine Freude, Sie als unseren Gast zu haben und Ihnen einen angenehmen Aufenthalt zu bieten. Wir hoffen, Sie bald wieder bei uns willkommen zu heissen und Ihnen unsere besten Dienstleistungen anzubieten.Beste Grüsse aus LuzernIhr Hotel Seeburg Team

4 out of 5

Posted by on 18 Feb 2023

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Comment from Hotel Management

20 Jul 2023 by Hotel Seeburg

Grüezi CarmenVielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung für unser Hotel abzugeben. Wir freuen uns sehr, dass Sie Ihre Zeit bei uns im Hotel Seeburg genossen haben. Unser Ziel ist es immer, Ihre Erwartungen zu übertreffen! Wenn es irgendetwas gibt, womit wir Ihnen bei Ihrem nächsten Besuch helfen können, zögern Sie bitte nicht, uns darüber zu informieren. Wir hoffen, Sie schon bald wiederzusehen!Mit besten GrüssenTeam Hotel Seeburg

4 out of 5
nahe zum Zentrum und doch sehr ruhig, trotz Schmudo.

Posted by on 18 Feb 2023

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Comment from Hotel Management

25 Feb 2023 by Hotel Seeburg

Grüezi PatrickVielen Dank für Ihre tolle Rückmeldung! Es freut uns sehr, dass wir Ihnen einen unvergesslichen Aufenthalt bei uns in Luzern bieten konnten.Wir setzen alles daran, dass sich unsere Gäste bei uns wohlfühlen. Wir würden uns freuen, Sie bei Ihrem nächsten Aufenthalt in Luzern wieder bei uns willkommen zu heissen und senden Ihnen bis dahin herzliche Grüsse.Ihr Team Hotel Seeburg

5 out of 5
Zimmer ist überraschend klein aber für eine Übernachtung alles ok.

Posted by on 26 May 2022

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5 out of 5
das Einzige, was etwas gewöhnungsbedürftig ist, ist dass das Frühstück am Samstag erst um 0800 Uhr beginnen kann.....

Posted by on 7 May 2022

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Comment from Hotel Management

7 May 2022 by Ihr Seeburg Team

Lieber Siegfried Herzlichen Dank für Ihre tolle Bewertung. Es freut uns sehr, dass Ihnen Ihr Aufenthalt gefallen hat. Herzliche Grüsse

2 out of 5
Sehr laute Musik von der Bar bis am Morgen um 02:00 Uhr, konnten nicht schlafen! Sehr heiss im Zimmer, konnten wegen dem Lärm die Fenster nicht öffnen!

Posted by on 23 Aug 2021

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Comment from Hotel Management

18 Oct 2021 by Hotel Seeburg Team

Lieber Roland Vielen Dank für Ihre Bewertung. Es tut uns sehr Leid, dass Sie Ihren Aufenthalt wegen des Lärms der Bar bis 02.00 Uhr in der Früh nicht geniessen konnten. Im Sommer stellen wir Ihnen gerne Ventilatoren ins Zimmer um die Hitze zu reduzieren, unsere Rezeption ist für Solche Anliegen jederzeit für Sie da. Wir würden uns freuen Sie in Zukunft ein andermal bei uns begrüssen zu dürfen. Neu gibt es bei uns jeden Sonntag einen feinem Brunch wobei man so richtig dahinschlemmen kann. Herzlichst grüsst Sie Ihr Hotel Seeburg Team

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at Seeburg Hotel. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the health club at a partner property. This 4-star Lucerne hotel is smoke free.

  • 62 guestrooms or units
  • 6 levels
  • 2 buildings
  • Conference rooms
  • Built in 1965
  • Deli
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Lucerne Station (3.7 km / 2.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Seeburg Hotel offers 62 accommodations with minibars and espresso makers. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • Flat-screen television
  • Satellite channels
  • Espresso maker
  • Coffee maker
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Desk
  • Blackout curtains
  • Heating
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:30 AM.

Seerestaurant – This restaurant specialises in local cuisine. Reservations are required.

Sunset Bar – On-site bar. Open selected days.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Boat tours nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Swimming nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 6:30 AM - 11:30 PM. The front desk is staffed during limited hours.

The front desk at this property is open daily from 6:30 AM - 11:30 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 40.0 per day.

Pet Policy

  • Pets: CHF 20 per pet (varies based on length of stay)
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property uses a grey water recycling system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards and cash. This property uses a grey water recycling system.

  • Grey water recycling system
  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest education on local ecosystems and culture
  • Front desk opens daily at 6:30 AM
  • Front desk closes daily at 11:30 PM
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Protective clothing is not available to guests
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 28 for adults and from CHF 18 for children
  • Uncovered self-parking fee: CHF 15.00 per day (in/out privileges)
  • Pet fee: CHF 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Seeburg Swiss Quality Hotel Lucerne
  • Hotel Seeburg Lucerne
  • Seeburg Hotel
  • Seeburg Lucerne
  • Seeburg Swiss Quality Lucerne
  • Seeburg Swiss Quality
  • Hotel Seeburg
  • Seeburg Hotel Hotel
  • Seeburg Hotel Lucerne
  • Seeburg Hotel Hotel Lucerne
  • Seeburg Swiss Quality Hotel

You should know

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.