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ibis Styles Luzern

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Styles Luzern

In-room safe, desk, iron/ironing board, free WiFi
Standard Room
Standard Room, 1 King Bed
Exterior
Standard Twin Room, 2 Single Beds

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
Friedenstrasse 8, Lucerne, LU, 6004
  • Loewenplatz
    2 min walk
  • Bourbaki Panorama
    2 min walk
  • Glacier Garden
    2 min walk
  • Emmen Air Base (EML)
    13 min drive

Room options

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Room

  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Single Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Single Bed

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
ibis budget Luzern City
Pet-friendly
Free WiFi
Air conditioning
Breakfast available
3.9 out of 5, Good, (1000)
The price is €118
for 1 night
includes taxes & fees
5 Dec - 6 Dec
ibis budget Luzern City

About this property

ibis Styles Luzern

Hotel with a 24-hour front desk, near Chapel Bridge
Along with coffee/tea in a common area, this smoke-free hotel has a business center and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available on request.
Ibis Styles Luzern offers 115 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at ibis Styles Luzern. During your stay, you're just a quick walk from Loewenplatz. You'll find features like free WiFi in public areas, plus a business center and breakfast (surcharge).
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from Loewenplatz and Bourbaki Panorama
  • Pets welcome for a fee
Public spaces have free WiFi. Business amenities include a business center and 3 meeting rooms. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly ibis Styles Luzern.

This 3-star Lucerne hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:00 AM.

Languages

English, French, German, Hindi, Italian, Portuguese, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking available (CHF 20 per day)
  • Street parking available

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:00 AM: CHF 20-25 for adults and CHF 10-12 for children
  • Coffee/tea in a common area

Things to do

  • Bike storage

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms - 3

Accessibility

  • Lift

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per stay

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 25 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CHF 20 to 25 for adults, and CHF 10 to 12 for children
  • Nearby parking fee: CHF 20 per day
  • Pet fee: CHF 25 per pet, per stay
  • Rollaway bed fee: CHF 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

ibis Styles Luzern
ibis Styles Luzern Hotel
ibis Styles Luzern Hotel Lucerne
ibis Styles Luzern Lucerne
ibis Styles Luzern Hotel
Nh Luzern Lucerne
ibis Styles Luzern Lucerne
ibis Styles Luzern Hotel Lucerne

ibis Styles Luzern Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 246 out of 835 reviews" "
Rating 8 - Good. 367 out of 835 reviews" "
Rating 6 - Okay. 149 out of 835 reviews" "
Rating 4 - Poor. 56 out of 835 reviews" "
Rating 2 - Terrible. 17 out of 835 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Firdos

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overpriced for a 3 star hotel as hotel was run down and looking tired. Room faced an office building and had no sheets for privacy, towels old, bed outdated, shower stall vey small with high ledge and small opening, carpets in corridors has stains and needed replacing. Also very noisy neighbourhood! At best only worth $100-120 per night!
Stayed 3 nights in Aug 2024

4/10 Poor

Amit

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Bait and Switch. Photos don't match the real rooms
The room we booked online had a different view and picture. When we booked ourselves in, we were given a room on the 3rd floor while my brother's family was given a room on the 4th floor. The rooms were very different even though we booked the same type of room. The room on the third floor had dirty carpet and hardly any space. When I complained, I was told that all other rooms were sold out. I was going to stay at a different hotel the next day and was then given a room on the 5th floor which was more updated so I did not change the hotel. Look at the attached picture of the carpet from the 3rd floor. It was extremely dirty and sticky. Will not recommend this hotel to anyone
Stayed 3 nights in Aug 2024

6/10 Okay

Amir, Lake Ronkonkoma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good not bad
Stayed 1 night in Aug 2024

8/10 Good

Shailesh

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Aug 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service
-
Stayed 2 nights in Aug 2024

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

RYAN

Stayed 3 nights in Aug 2024

10/10 Excellent

Colin, Stalbridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel. Clean and very comfortable. Location right near the centre of Lucerne. No problems or complaints
Stayed 4 nights in Aug 2024

2/10 Terrible

amit

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
air conditioning didn’t work for whole stay . Property not ready to adjust to other room . They had to turn off electricity to fix air conditioning multiple times
Stayed 3 nights in Jul 2024

6/10 Okay

Vimala

Travelled with family and small children
Liked: Staff & service
Location is great but this hotel is not a fancy one.
Stayed 2 nights in Jul 2024

8/10 Good

Arash

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 1 night; The staff were very kind and helpful; very close and walkable to the heart of Lucerne; A delicious breakfast buffet. Overall pretty good, except our room was a bit small. We are a family of 3 and were on a 3 week vacation, so we had big bags and a little more room would've been nice.
Stayed 1 night in Jul 2024

2/10 Terrible

Heather

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property advertised as having air conditioning, but our room was super hot to the point that we were unable to sleep. I put a thermostat app on my phone to see how hot it was in the room and it registered at 84 degrees F. I had called the front desk twice about the temperature, but nothing was done. There was also mold growing in the shower. I would stay at a different hotel as this hotel was in sufficient for the purposes of sleeping. Bjorn at the front desk was very pleasant when checking in.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and comfortable beds. Walking distance from many attractions and bus stops
Stayed 2 nights in Jul 2024

4/10 Poor

Alexandre

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel and Rooms were not clean but staff were very nice and helpfull.
Stayed 3 nights in Jul 2024

8/10 Good

Stephen

Great location, good breakfast selection!
Stayed 4 nights in Jul 2024

10/10 Excellent

Eric, Walnut Creek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to everything at walking distance. Included a decent breakfast
Stayed 2 nights in Jul 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
Great location for exploring the city on foot. Parking was a challenge. The rooms were larger than we were expecting. The staff was helpful and helped in locating parking.
Stayed 1 night in Jun 2024

8/10 Good

Hannah

Travelled with family
Liked: Cleanliness, staff & service, amenities
The front desk and housekeeping staff are all friendly and helpful, which made the experience pleasant. The amenities, however, are lacking, the breakfast is mediocre at best, and the fact that you cannot get a cup of coffee after 10 Am is puzzling. The rooms are small and common space in the hotel is lacking so it’s clear that it is only a place to sleep between site seeing. You get what you pay for. The price is right for safety and cleanliness.
Stayed 1 night in Jun 2024

8/10 Good

Qingyun

Liked: Cleanliness, staff & service, property conditions & facilities
It is in a good location, easy to walk to bus stops, staff are friendly and helpful, condition is good.
Stayed 3 nights in May 2024

8/10 Good

Vilaiporn

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
The hotel needs refurbishment throughout. Coffee provided for the whole day but milk provided only in the morning.
Stayed 2 nights in May 2024

8/10 Good

Jocelyn

Stayed 1 night in May 2024

6/10 Okay

Edmond

Travelled with partner
Liked: Cleanliness, staff & service
This is a great property close to most things in Lucerne. However it's a very dated hotel and feels more like a backpackers. For a one or two night stay it gets the job done
Stayed 1 night in May 2024

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and pillow was excellent. Everything was fantastic but I feel it ahould have included breakfast. Our hotels in Zermat and Interlaken did include breakfast and tgey were the same price.
Stayed 1 night in May 2024

6/10 Okay

Man Sau

Travelled with family
Liked: Cleanliness, amenities
Sorry to find there is no refrigerator in room. Meanwhile, The receptionists were not willing to take up my request when we arrived in the morning asking to store the luggage, we were being pass onto another staff who was neither eager in helping with our luggage storage. Anyhow the staff attending in the evening is cheerful and helpful.
Stayed 2 nights in May 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable stay. Clean modern room with balcony. Good bathroom. Excellent breakfast
Stayed 2 nights in May 2024