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ibis budget Luzern City

1.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis budget Luzern City

Family Twin Room, Multiple Beds
Interior
Exterior
Exterior
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Pet-friendly

Explore the area

Map
Kellerstrasse 6, Lucerne, 6005
  • Mt. Rigi
    12 min walk
  • Prizzi Ristorante
    1 min walk
  • Luzern Sgv Station
    10 min walk
  • Emmen Air Base (EML)
    14 min drive

Room options

View all photos for Family Twin Room, Multiple Beds

Family Twin Room, Multiple Beds | Bathroom

Family Twin Room, Multiple Beds

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Multiple Beds

Double Room, Multiple Beds

Double Room, Multiple Beds

  • 11 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 11 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

ibis budget Luzern City

Hotel in Lucerne with a 24-hour front desk
Along with a snack bar/deli, this smoke-free hotel has self parking and coffee/tea in a common area. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and express check-out are onsite. Housekeeping is available on request.
Ibis budget Luzern City offers 128 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of ibis budget Luzern City's great location. During your stay, you'll be within walking distance of Museum Sammlung Rosengart. Features include free WiFi in public areas, plus a snack bar/deli and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Museum Sammlung Rosengart and The Swiss Path
  • Pets welcome for a fee
There's a snack bar/deli on site. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and a garden are also featured at ibis budget Luzern City. For a fee, parking is available.

This Lucerne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Languages

Chinese (Mandarin), English, Filipino, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (CHF 17 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CHF 14 for adults and CHF 7 for children
  • Coffee/tea in a common area

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

More

  • Desk
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CHF 15.00 per pet, per night
  • Maximum 1 pets

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 14 for adults and CHF 7 for children
  • Covered self parking fee: CHF 17 per day
  • Pet fee: CHF 15.00 per pet, per night
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 1 star.

Property is also known as

ibis budget Luzern City Hotel Lucerne
ibis budget Luzern City Hotel
ibis budget Luzern City Lucerne
ibis budget Luzern City
ibis budget Luzern City Hotel
ibis budget Luzern City Lucerne
ibis budget Luzern City Hotel Lucerne

ibis budget Luzern City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 315 out of 1001 reviews" "
Rating 8 - Good. 406 out of 1001 reviews" "
Rating 6 - Okay. 168 out of 1001 reviews" "
Rating 4 - Poor. 63 out of 1001 reviews" "
Rating 2 - Terrible. 49 out of 1001 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Madhu

Stayed 1 night in Aug 2024

8/10 Good

Christopher

Travelled with family
Liked: Staff & service, property conditions & facilities
This a budget hotel, so my rating is based upon that level of property. The rooms are very small but very clean. Service was good and as expected. Location is near the train station so expect some noise. But the location is also very walkable and convenient to the town and sights.
Stayed 2 nights in Sep 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What you expect for a budget hotel. Shower temperature was a bit inconsistent. Hot water available 24/7. Close to bus stop.
Stayed 3 nights in Sep 2024

10/10 Excellent

Faisal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff & Lovely Location
Stayed 4 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value in Luzern!! Nice clean room!!
Stayed 3 nights in Sep 2024

8/10 Good

Mabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very practical
Stayed 1 night in Sep 2024

8/10 Good

yadi

Travelled with partner
Good location, 10 minutes from the main station. Breakfast was good value for 15 franc.
Stayed 1 night in Sep 2024

10/10 Excellent

Tristan

Stayed 3 nights in Aug 2024

6/10 Okay

Jacob

Travelled with family
Hotel room is too clumsy and bad arrangement is not too safe especially for kids with high chances of hitting the heads over the bed frames. Not recommended for family.
Stayed 2 nights in Sep 2024

4/10 Poor

FABBRO

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Temperature shower regulation
Gros probleme de regulation de l'eau de la douche qui change de froide à chaude. Très très desagreable quand on se lave, on appelle ça la douche ecossaise ! Vous devrez vraiment trouver la raison et réparer.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Stayed 2 nights in Aug 2024

8/10 Good

Oliver

Stayed 1 night in Aug 2024

8/10 Good

Krishnendu

Travelled with group
Liked: Cleanliness, staff & service
The property is just 900m from the railway station As the name suggest, it is a budget option and don’t expect so much , Staffs are very good and it was a smooth check in procedure . They provide us local transport coupon which is also very useful . A quite place , rooms are small as like other ibis hotels , They have a breakfast option , Which I didn’t opt for U can add it during check in with 11 franc or latter with 14 per head
Stayed 5 nights in Aug 2024

8/10 Good

Gordon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
No frills does what it says on the tin!
Stayed 2 nights in Aug 2024

6/10 Okay

Florante

Travelled with family
Liked: Cleanliness, staff & service
The shower door is transparent, no privacy. Water in the shower gets icy cold then scarlding hot next.
Stayed 2 nights in Aug 2024

8/10 Good

MARIA G

Stayed 1 night in Aug 2024

2/10 Terrible

SUBRAHMANYA

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty linens / better to avoid this hotel
Very bad behaviour from the reception staff. Very rude behaviour. Room is not clean. Dirty linens and smelly wash room. The bath room is so small that you may need some to assist you to pull you out !!!!!
Stayed 2 nights in Aug 2024

8/10 Good

Cassia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly helpful front desk staff who were eager to help and who had good knowledge of the town. Hotel much better than other ibis budget locations on the same holiday. Luzan is lovely and do recommend Mount Pilatus- we had a fantastic day on the golden tour. Do the boat leg first!
Stayed 1 night in Aug 2024

10/10 Excellent

Eun

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance and near the train station .
Stayed 2 nights in Jul 2024

4/10 Poor

Shahram

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Gustav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fine hotel but just has no space for the luggage in the room
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024