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Hotel Nozomi

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Nozomi

Property entrance
Desk, laptop workspace, blackout curtains, free cots/infant beds
Courtyard
Japanese cuisine
Daily buffet breakfast (CHF 13 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
18 Löwengraben, Lucerne, 6004
  • Mill Bridge
    ‪2 min walk‬
  • Lucerne Town Hall
    ‪2 min walk‬
  • Hertensteinstrasse
    ‪3 min walk‬
  • Emmen Air Base (EML)
    ‪14 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

About this property

Hotel Nozomi

Pet-friendly hotel connected to a rail/subway station in Old Town Lucerne with a restaurant
This smoke-free hotel features a restaurant, a microwave in a common area, and express check-in. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden, and a picnic area are onsite.
Hotel Nozomi offers 3 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Lucerne hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
With your stay at Hotel Nozomi, you're connected to a rail/subway station and just a quick walk from Mill Bridge. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy Japanese cuisine while dining at Izakaya Nozomi
  • Buffet breakfast served daily for a fee
  • Amenities include a car charging station, an elevator, and a terrace
  • Steps from Lucerne Town Hall and Mill Bridge
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. Public spaces have free WiFi. A terrace, a vending machine, and tour/ticket assistance are also featured at Hotel Nozomi.

This 3-star Lucerne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
Izakaya Nozomi - This restaurant specializes in Japanese cuisine. Reservations are required.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: CHF 13 for adults and CHF 13 for children
  • 1 restaurant

Restaurants on site

  • Izakaya Nozomi

Things to do

  • Art gallery
  • Bike tour information
  • Bike parking
  • Billiards/pool table
  • Designer shops
  • Shopping centre

Family friendly

  • Free cots/infant beds

Conveniences

  • Lift
  • Vending machine
  • Water dispenser

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Japanese garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • Lift

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Shared microwave
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Towels

Entertainment

  • 0-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Bulk dispenser for toiletries
  • Desk
  • Energy-saving switches
  • Guidebooks/recommendations
  • Laptop-friendly workspace
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 10.00 per pet, per night, plus a deposit of CHF 10.0 per night
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 13 for adults and CHF 13 for children
  • Pet deposit: CHF 10.0 per night
  • Pet fee: CHF 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
The front desk at this property is open daily from 7:30 AM - 8:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Nozomi Hotel
Hotel Nozomi Lucerne
Hotel Nozomi Hotel Lucerne

Hotel Nozomi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 16 out of 27 reviews" "
Rating 8 - Good. 8 out of 27 reviews" "
Rating 6 - Okay. 2 out of 27 reviews" "
Rating 4 - Poor. 1 out of 27 reviews" "
Rating 2 - Terrible. 0 out of 27 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are a bit on the small side but clean, cool, and comfortable.
Stayed 2 nights in Jun 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Hotel is located about a 10 minute walk from the train station. Area has shopping and restaurants. Room was unavailable at 3pm chrck in time but was not an issue. Stored bag in luggage area. It is not secure so may be an issue for some people. Hotel is converted jail so has a variety of rooms.i stayed in one of the Japanese themed rooms which was spacious and comfortable.with a full bathroom. My one complaint was the internet connection was very poor. Breakfast can be purchased but I did not try it. Staff were very nice. There is a Japanese restaurant attached to the hotel which was good but no sushi.
Stayed 1 night in Jun 2024

10/10 Excellent

Maria Rovelyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and hospitable.
Stayed 1 night in May 2024

6/10 Okay

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no tissues in the room. bare bones decor for almost two hundred dollars per night prepaid in advance non-refundable.
Stayed 2 nights in May 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was so awesome. Loved staying in an old prison but felt like a new hotel!
Stayed 2 nights in Feb 2024

8/10 Good

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Helene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very interesting facility, was a converted prison! Very unique facility!
Stayed 1 night in Jul 2023

10/10 Excellent

Piya

Stayed 2 nights in Jul 2023

4/10 Poor

Jack

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not for us
Our room was not for us. Lucerne is a beautiful expensive city and our room had untreated plywood for a headboard and a square ledge for your luggage. The carpet I’m not sure what it was made from but it was so hard on your feet you had to wear shoes
Stayed 3 nights in Jun 2023

10/10 Excellent

Anil

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice cute interior. Everything in walking distance. Compact size room by American standards but generous by European standards. Front desk staff was very helpful for directions and other tips and highly welcoming. Only one thing will make it perfect, good signage for Hotel name in the street. Despite of that, I give 5 stars.
Stayed 1 night in Jun 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was previously a prison and many elements of that setting have been maintained. All went well at the hotel; a very enjoyable stay.
Stayed 2 nights in May 2023

10/10 Excellent

Benson

Stayed 1 night in Nov 2022

10/10 Excellent

Cynthia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. The hotel is in the Old Town which is closed and it is located inside the building which was a prison long time ago (make it more interesting to stay). The cobblestone roads surrounding area are beautiful to walking but not so great for the luggage so travel light is better. It is very closed to restaurants, shops, and train station. Soul Chicken restaurant nearby has the very delicious chicken. The room is cute, clean, and offer free water and sparkling water. I will absolutely stay here again in the future.
Stayed 1 night in Oct 2022

10/10 Excellent

Grant Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Michael

Stayed 1 night in Jul 2022

8/10 Good

Seiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rare find.
It was located in the convenient lovely part of the old town. And it is is the rather quiet area. I only wished there were a long mirror in the room.
Stayed 2 nights in Jul 2021

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, Arigatou gozaimasu
Our stay at Nozomi was excellent. We wished we had stayed longer. Its location (right on the edge of the old town and short walk to/from the train station), price, and comfort could not be beat. The staff (Raj) was very friendly and helpful. Breakfast was amazing!! Loved the coffee/espresso/latte machine. The room had adequate AC. You could open the window and hear the old town or close the windows and you'd have silence. Pros: location, price, very clean, new decor, great staff, awesome breakfast, A/C, able to get ice from the restaurant downstairs, Cons (no major ones): pillows were too fat (need a second slightly softer/thinner set), the carpet was a bit odd it felt like burlap, Nozomi is part of Barabas (which is the jail hotel so you're part of that hotel but rooms in Nozomi are normal rooms), and breakfast juice was kind of hidden.
Stayed 1 night in Sep 2019

10/10 Excellent

romina rojo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho el hotel está cómodo limpio y tiene u. Poco de historia, muy cerca de la estación del tren que nos facilitó movernos con las maletas, personal muy amables cenamos en el restaurante japonés muy rico lo recomiendo yo volvería a hospedarme
Stayed 1 night in May 2024

8/10 Good

Christiane

Liked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Nathalie

Travelled with group
Liked: Amenities
Es war eine sehr gute unkomplizierte Anreise und einen sehr angenehmen Aufenthalt.
Stayed 1 night in Feb 2024

8/10 Good

CHRISTIAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Vittorio Silvio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Troppo caro per quello che offre ma in Svizzera è sempre così. Letto molto comodo, macchina del caffè in stanza e bagno piccolo ma comodo.
Stayed 2 nights in Nov 2023

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel atypique
Stayed 1 night in Dec 2022

8/10 Good

marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pour visiter Lucerne
Très bon hôtel, personnel agréable, emplacement idéal pour visiter la ville.
Stayed 2 nights in Sep 2021

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021