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Hotel Hofgarten

4.0 star property

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Photo gallery for Hotel Hofgarten

Exterior
Exterior
Exterior
Standard Double or Twin Room, 1 Bedroom, Non Smoking
Hallway

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Room service
  • Parking available
  • Parking included
  • Laundry

Explore the area

Map
Stadthofstrasse 14, Lucerne, LU, 6006
  • Loewenplatz
    ‪3 min walk‬
  • Lake Side Promenade
    ‪3 min walk‬
  • Glacier Garden
    ‪4 min walk‬
  • Emmen Air Base (EML)
    ‪16 min drive‬

Room options

View all photos for Standard Double or Twin Room, 1 Bedroom, Non Smoking

Standard Double or Twin Room, 1 Bedroom, Non Smoking

Standard Double or Twin Room, 1 Bedroom, Non Smoking

  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Standard Triple Room, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Triple Room, 1 Bedroom, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Single Room, 1 Bedroom, Non Smoking

Standard Single Room, 1 Bedroom, Non Smoking

Standard Single Room, 1 Bedroom, Non Smoking

  • 17.9 sq m
  • Sleeps 1
  • 1 Double Bed

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About this property

Hotel Hofgarten

Boardwalk/promenade hotel with free breakfast and a coffee shop
A restaurant, a coffee shop/cafe, and valet parking are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Hotel Hofgarten offers 19 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and ceiling fans. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Hofgarten, you're just a quick walk from Hofkirche. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy Mediterranean cuisine while dining at Hofgarten
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 10 minutes by foot from Chapel Bridge and a 3-minute drive from Swiss Transportation Museum
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is available daily. Public spaces have free WiFi. You'll find a business center on site. A library, a terrace, and multilingual staff are also featured at the business-friendly Hotel Hofgarten. Free self parking is available.

This 4-star Lucerne hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
Hofgarten - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (CHF 25.00 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Restaurants on site

  • Hofgarten

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Minibar
  • Fridge

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for CHF 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: CHF 25.00 per night (in/out privileges)
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hofgarten Lucerne
Hotel Hofgarten
Hotel Hofgarten Lucerne
Hofgarten Hotel Lucerne
Hotel Hofgarten Hotel
Hotel Hofgarten Lucerne
Hotel Hofgarten Hotel Lucerne

Hotel Hofgarten Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 253 out of 509 reviews
Rating 8 - Good. 208 out of 509 reviews
Rating 6 - Okay. 31 out of 509 reviews
Rating 4 - Poor. 12 out of 509 reviews
Rating 2 - Terrible. 5 out of 509 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

David, EAST KEW

Stayed 3 nights in Sep 2022

2/10 Terrible

Rahul

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Bad experience
Worst place ever ! Our flight was delayed we reached 11 pm in night it was raining the front door towards reception was locked. We were standing outside the property with my family of three with 13 year old kid there was a door bell the lady did not let us in. I have to call Hotels.com and agent Was on phone with me for one and half our to convince her that booking is correct and finally she was satisfied . She tried to let us (buzz in) apparently they don’t have full time staff in and door security didn't work and we have to wait for another 1 hour for someone to come and help. Finally someone came and helped. He was nice Verdict. First trip to Swiss Luzerne paid lot of money for below average room overall super bad experience
Stayed 1 night in Jun 2022

10/10 Excellent

Iman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Christa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Esther

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice personal! Nice ambiance. Great breakfast!
Stayed 1 night in Oct 2020

10/10 Excellent

Frederick, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Great, caring people run this hotel. It was a pleasure to stay here. Location for site seeing was fabulous
Stayed 1 night in Feb 2020

8/10 Good

rerngchai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

4/10 Poor

Maia

Stayed 2 nights in Oct 2019

8/10 Good

Happy, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady at reception desk was super nice, works hard at making customers feel home at breakfast
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful room - great view and delicious breakfast included. Be sure to have dinner in their restaurant - amazing food!
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous break at a fabulous hotel
Stayed four nights at the Hofgarten. Lovely hotel, really well located. Everyone we met there was friendly and helpful and knowledgeable about the area. Breakfast buffet was good, made even better by the freshly made coffee. Lucerne is a great place for a holiday and I wouldn’t hesitate to recommend this hotel
Stayed 4 nights in Sep 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast (included), great location, staff very pleasant and helpful. Room could have used air conditioning.
Stayed 2 nights in Aug 2019

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Beverley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Swiss adventure
For the price paid we couldn’t fault this hotel, great sized room, comfy beds, nice and clean, there was also a fan in the room which came in handy! Great choice for breakfast, which was included in the price. All the staff were polite and helpful, we had free water everyday, use of umbrellas and reception staff helped with booking tickets and making restaurant reservations, nothing was too much trouble, good location, could not fault it, we had a great stay and would come again
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great location. Very friendly staff. Breakfast in the garden was very pleasant.
Stayed 2 nights in Jul 2019

8/10 Good

Dermot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice city hotel by the lake
Lovely hotel, close to lake and city centre. No air conditioning can make for warm nights. Staff were very friendly and helpful. Restaurant food was also very good, if a little expensive. I would stay again.
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved garden restaurant
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The room was spotlessly clean. What I love most are the very accommodating and cheerful people at the reception during check-in. Happy that I have chosen this hotel, will surely come back!
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Nice, older building, great location, but definitely very noisy if you get a room towards the busy road.
Stayed 1 night in Jan 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Evon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Hotel!
The hotel location was great, room was clean, breakfast was good and staff could not have been more friendly or helpful. I had to catch an early morning train when I left so they packed me a lunch to go. I had a wonderful stay at Hotel Hofgarten and would highly recommend to anyone visiting Lucerne!
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and helpful. The restaurant was excellent. Great location. Very comfortable bed and room.
Stayed 3 nights in Sep 2018