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Hotel Central Luzern

3.0 star property
VIP Access

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Photo gallery for Hotel Central Luzern

Family Room (Cosy)
Property grounds
View from room
Family Room (Noble)
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Morgartenstrasse 4, Lucerne, LU, 6003
  • Chapel Bridge
    ‪3 min walk‬
  • Lucerne Town Hall
    ‪5 min walk‬
  • Swiss Transportation Museum
    ‪4 min drive‬
  • Zürich (ZRH)
    ‪68 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Single Room (Cosy)

Classic Single Room (Cosy)

Classic Single Room (Cosy)

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room (Noble)

Family Room (Noble)

Family Room (Noble)

  • 32 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for City Single Room (Noble)

City Single Room (Noble)

City Single Room (Noble)

  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Family Room (Cosy)

Family Room (Cosy)

Family Room (Cosy)

  • 25 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for City Double Room, 1 King Bed (Noble)

City Double Room, 1 King Bed (Noble)

City Double Room, 1 King Bed (Noble)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room (Cosy)

Classic Double Room (Cosy)

Classic Double Room (Cosy)

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Central Luzern

Lakefront hotel with free breakfast and a bar
A bar/lounge, coffee/tea in a common area, and a microwave in a common area are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a refrigerator in a common area, and tour/ticket assistance.
Hotel Central Luzern offers 46 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with cable channels.

This Lucerne hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and fans. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the free breakfast at Hotel Central Luzern. During your stay, you're just a quick walk from Chapel Bridge. Features include free WiFi in public areas, plus a bar and self parking (surcharge).
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self parking available for a fee
  • Amenities include a multilingual staff, an elevator, and a terrace
  • Onsite recreation includes bike rentals and a playground
  • Guests have great things to say about the helpful staff and the central location
  • Just a 3-minute walk from Chapel Bridge and 5 minutes by foot from Lucerne Town Hall
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, a vending machine, and multilingual staff are also featured at Hotel Central Luzern. For a fee, parking is available.

This 3-star Lucerne hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CHF 18 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Playground
  • Shopping centre

Family friendly

  • Playground
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • On a lake
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 0-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Fan
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Seidenhofstrasse 5, Luzern]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.5 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CHF 18.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
The front desk at this property is open daily from 7 AM - 10:00 PM.
Guests arriving after hours will need to go to the following location to check in: Seidenhofstrasse 5, Luzern
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Central Hotel Lucerne
Central Lucerne
Hotel Central Luzern Lucerne
Central Luzern Lucerne
Central Luzern
Hotel Central Luzern Hotel
Hotel Central Luzern Lucerne
Hotel Central Luzern Hotel Lucerne

Hotel Central Luzern Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 650 out of 1003 reviews
Rating 8 - Good. 267 out of 1003 reviews
Rating 6 - Okay. 52 out of 1003 reviews
Rating 4 - Poor. 20 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Zsolt

Liked: Cleanliness, staff & service, property conditions & facilities
all were fine
Stayed 1 night in Nov 2024

10/10 Excellent

H, Waynesville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did a self-planned Christmas Markets tour in 2024. Because we were travelling by train, our first criteria in finding a hotel was to be close to the train station so we would not need to drag our luggage a great distance. This location was perfect. Th hotel was great, staff was extremely attentive, breakfast was very good. Highly recommended.
Stayed 1 night in Dec 2024

2/10 Terrible

Sandra

Disliked: Cleanliness, property conditions & facilities
The hotel was a disappointment. We couldn’t stay for anymore than 1 night. We had paid for 3 nights, and when I asked if they would waive the fee for the remaining 2 night, we were told NO. Despite this, we left the hotel. The room sizes are extremely small, so much so you can’t open your suitcase fully. The walls are paper and can hear the people in the room next door talking and those on the floors above walking, jumping etc. The bed linen was clean, however the pillows were dusty as was the floor. The soles of white hotel slippers (not supplied) went black after about 5 minutes. The bathroom towels were thin, coarse and small. There were no amenities other than soap and toilet tissue. I would recommend you stay at the Monopol if you are after a central hotel with large rooms and great service.
Stayed 3 nights in Dec 2024

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Near restaurants and bars and shopping in Old Town
Stayed 1 night in Dec 2024

10/10 Excellent

Arnon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location, location
Location is great. Breakfast was good and the service by the hotel personnel was excellent, but the absence of personnel in the reception during the night gave us uncomfortable feeling in case one needs these services.
Stayed 2 nights in Dec 2024

10/10 Excellent

Madan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 3 nights in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stop and met its needs
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located next to the train station and features friendly staff and comfortable rooms.
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy
Good location, surrounded by nice architecture. Clean, room was a bit small with a single bed but adequate and comfortable. Wi-fi great, breakfast facilities good and reception very friendly and helpful.
Stayed 1 night in Dec 2024

6/10 Okay

Maria

Stayed 2 nights in Nov 2024

10/10 Excellent

Karen

Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff, from check-in, to dining attendants to housekeeping. Very pleased with the staff
Stayed 6 nights in Nov 2024

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property. The staff was super friendly. Rooms were spotlessly cleaned. Breakfast was delicious. The location was ideal and walkable to all parts of the city.
Stayed 1 night in Nov 2024

10/10 Excellent

Deb

Stayed 5 nights in Oct 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our two night stay here. The staff were very helpful and friendly. The hotel is so convenient to everything to see in the old town. We could walk to everything and could pay to park the car in a space at the front of the hotel during our stay. This was a much cheaper option to the nearby parking stations. They also had a service to have clothes washed and returned same day at a nearby laundry which was very helpful for us. Would definitely stay again if I visit Lucerne again
Stayed 2 nights in Nov 2024

8/10 Good

Noureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights. The room was little smaller however very clean property with excellent breakfast. It is walking distance from the train station and walking distance from old city!
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in and very helpful staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel the location was exceptional and walking distance to all locations!
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Joseph

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great staff. Good breakfast. Clean room.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jordan

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Breakfast included was a major plus!
Stayed 2 nights in Sep 2024

10/10 Excellent

Linda

Stayed 1 night in Oct 2024

10/10 Excellent

Imelda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Clean, comfortable, nice room. Staff are friendly, hospitable, accommodating. Excellent location, short walking distance to train station, attractions, shopping, restaurants. Will highly recommend to friends and family.
Stayed 3 nights in Oct 2024