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4.5 out of 5

"Very clean small hotel. Good breakfast. Convenient for the city. " More

By a verified traveller on Sun 07 Aug 2022

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Family Room (Cosy)

Bed Count 1 King Bed Maximum Occupancy 4 Max

City Single Room (Noble)

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Family Room (Noble)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Classic Single Room (Cosy)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Classic Double Room (Cosy)

Bed Count 1 King Bed Maximum Occupancy 3 Max

City Double Room (Noble)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the free breakfast at Hotel Central Luzern. During your stay, you're just a quick walk from Chapel Bridge. Features include free WiFi in public areas, plus a bar and self-parking (surcharge).

  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Amenities include multilingual staff, a lift and a terrace
  • On-site recreation includes bicycles to rent and a playground
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 3-minute walk from Chapel Bridge and 5 minutes on foot from Lucerne Town Hall

Hotel Central Luzern ratings based on 52 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Central Luzern

Everyone (31) Couples (13) Family (7)
5 out of 5
Very clean small hotel. Good breakfast. Convenient for the city.

Posted by on 7 Aug 2022

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Comment from Hotel Management

7 Aug 2022 by Sybille Odermatt

Dear Susan, thank you very much for the great review and your nice feedback! We are very happy that you enjoyed your stay with us and please come back! All the best and kind regards, Hotel Central Lucerne, Sybille, your host

4 out of 5

Posted by on 8 Dec 2019

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Comment from Hotel Management

9 Dec 2019 by Stefan Odermatt, your host

Dear guests, It is great that you enjoyed your stay and we say thank you for your good review. We wish you all the best. And please come back soon. Kind regards from Hotel Central Lucerne,

5 out of 5
Staff were very friendly and helpful. Any time we approach them they always try their best to help us. Hotel is very close to the train station with in walking distance to the city centre. Very close to all the amenities which helped us as a tourist.

Posted by on 26 Oct 2019

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Comment from Hotel Management

27 Oct 2019 by Hotel Central Lucerne, Priska Grossmann

Dear guests, It is great that you enjoyed your stay so much and we say thank you for your excellent review. We wish you all the best. And please come back soon. Kind regards

5 out of 5

Posted by on 24 May 2024

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Comment from Hotel Management

14 Jun 2024 by Sofia Santoli

Dear Guest,thank you so much for your kind review.We are really happy to hear that you enjoyed so much your staying here in Lucerne.We can look forward to have you again here in Lucerne.Best regards, Hotel Central Luzern

1 out of 5

Posted by on 25 Mar 2024

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Comment from Hotel Management

18 Apr 2024 by Ivana

Dear Stephane, what went wrong during your stay? Maybe you could explain, as you rated us 1 out of 5! Kind regards, Ivana Sapigni, your host

5 out of 5

Posted by on 1 Jan 2024

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Comment from Hotel Management

6 Jan 2024 by Christian Bucher, Your host

Dear Cornelia,Thank you for your good review. We are very pleased that you were satisfied. we would be delighted to welcome you back to Lucerne again. We wish you a good year 2024.Best regardsHotel Central Luzern

5 out of 5
Sehr freundliches Personal, als Stadthotel würde ich es jederzeit empfehlen. 4 Min. zum Bahn/Bus/Taxi. Praktische, herzige renovierte Zimmer. Bad eher klein für 2.Pers.

Posted by on 15 Sep 2023

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Comment from Hotel Management

16 Sep 2023 by Christian Bucher, Ihr Gastgeber

Liebe UrsulaHerzlichen Dank für deine gute Bewertung. Wir wünschen dir alles Gute für die Zukunft und würden uns freuen Dich wieder einmal in Luzern begrüssen zu dürfen.Freundliche GrüsseHotel Central Luzern

5 out of 5
Sehr gut

Posted by on 19 Aug 2023

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Comment from Hotel Management

21 Aug 2023 by Stefan Odermatt, Gastgeber

Liebe MargrithWir freuen uns sehr, dass Sie sich bei uns wohl gefühlt haben. Alles Gute und auf bald.Herzliche Grüsse

5 out of 5
Great staff, tasty breakfast, cosy but very clean rooms.

Posted by on 10 Jul 2023

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Comment from Hotel Management

11 Jul 2023 by Stefan, your host

Dear Hannah,It is great that you enjoyed your stay so much and we say thank you for your excellent review. All the best and please come back soon.Kind regards,

5 out of 5
Très bien situé à côté du KKL , petite chambre calme bien qu’au centre ville . Accueil très friendly, très bon petit déjeuner dans un cadre très agréable .

Posted by on 23 Apr 2023

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Comment from Hotel Management

24 Apr 2023 by Hotel Central Luzern

Chère Isablle, merci beaucoup pour votre super note. Nous sommes heureux que vous ayez apprécié votre séjour et espérons que vous reviendrez nous rendre visite. Avec nos meilleures salutations, Priska Grossmann votre hôtesse

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. A terrace, a vending machine, and multilingual staff are also featured at Hotel Central Luzern. For a fee, parking is available. This 3-star Lucerne hotel is smoke free.

  • 1 building
  • 46 guestrooms or units
  • 5 levels
  • Built in 1910
  • Buffet breakfast (free)
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
  • Water dispenser
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Lucerne (QLJ-Lucerne Train Station) (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Central Luzern offers 46 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with cable channels. This Lucerne hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and fans. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Cable channels
  • Luxury bedding
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Desk
  • Sound-insulated rooms
  • Heating
  • Fan

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Mountain biking nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Ziplining nearby
  • Horse riding nearby
  • Playground on site
  • Bicycle rentals nearby
  • Segway rental/tour nearby
  • Mountain climbing nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7 AM - 10:00 PM. If you arrive at the property after hours, you'll need to check in at an alternative location: [Seidenhofstrasse 5, Luzern]. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours.

The front desk at this property is open daily from 7 AM - 10:00 PM.
Guests arriving after hours will need to go to the following location to check in: Seidenhofstrasse 5, Luzern
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7 AM
  • Front desk closes daily at 10:00 PM
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Guest will receive an email before arrival 24 hours
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.5 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 18.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Central Hotel Lucerne
  • Central Lucerne
  • Hotel Central Luzern Lucerne
  • Central Luzern Lucerne
  • Central Luzern
  • Hotel Central Luzern Hotel
  • Hotel Central Luzern Lucerne
  • Hotel Central Luzern Hotel Lucerne

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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