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Ambassador Self Check-in Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ambassador Self Check-in Hotel

Exterior
Reception
Lobby
Standard Double or Twin Room
Daily continental breakfast (CHF 20 per person)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Zürichstrasse 3, Lucerne, LU, 6004
  • Loewenplatz
    1 min walk
  • Bourbaki Panorama
    1 min walk
  • Glacier Garden
    2 min walk
  • Emmen Air Base (EML)
    16 min drive

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Business Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Business Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Property amenity
Hotel Luzernerhof
Pet-friendly
Free WiFi
Breakfast available
Bar
4.1 out of 5, Very good, (529)
The price is €171
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hotel Luzernerhof

About this property

Ambassador Self Check-in Hotel

Pet-friendly Lucerne hotel connected to a shopping center, steps from Loewenplatz
This smoke-free hotel features self parking, concierge services, and a library. WiFi in public areas is free. Other amenities include express check-in, express check-out, and tour/ticket assistance.
Ambassador Self Check-in Hotel offers 31 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
With your stay at Ambassador Self Check-in Hotel, you're connected to a shopping center and just a quick walk from Chapel Bridge. Free WiFi in public areas, breakfast (surcharge), and concierge services are available.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Loewenplatz and 3 minutes by foot from Lion Monument
  • Pets welcome for a fee
As a guest of Ambassador Self Check-in Hotel, you'll find a library, a terrace, and multilingual staff. Public spaces have free WiFi. Ambassador Self Check-in Hotel also features tour/ticket assistance, a garden, and concierge services. Parking is available for a fee.

This 3-star Lucerne hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CHF 25 per night; includes in/out privileges)
  • Off-site parking available (CHF 25 per day)

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: CHF 20 for adults and CHF 10 for children

Things to do

  • Shopping

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Free newspapers
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance

Access methods

Private entrance

Pets

  • Pets: CHF 20 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 100 per stay
  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CHF 20 for adults and CHF 10 for children
  • Self parking fee: CHF 25 per night (in/out privileges)
  • Nearby parking fee: CHF 25 per day
  • Pet fee: CHF 20 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. Guests can access their accommodation through a private entrance.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Ambassador Hotel Lucerne
Ambassador Lucerne
Ambassador Lucerne Hotel
Hotel Ambassador Lucerne
Lucerne Ambassador Hotel
Hotel Ambassador
Ambassador Self Check In
Ambassador Self Check-in Hotel Hotel
Ambassador Self Check-in Hotel Lucerne
Ambassador Self Check-in Hotel Hotel Lucerne

Ambassador Self Check-in Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 104 out of 340 reviews" "
Rating 8 - Good. 164 out of 340 reviews" "
Rating 6 - Okay. 52 out of 340 reviews" "
Rating 4 - Poor. 16 out of 340 reviews" "
Rating 2 - Terrible. 4 out of 340 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Clean. Parking close by. Enjoyed our stay.
Stayed 2 nights in Aug 2024

8/10 Good

janna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great location. Close to everything in Lucerne.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Good stay
Good for a short stay, self check in and the hotel next door kept our bags for us. The room got very hot at night in the summer, ok for a short stay but would be unpleasant for a longer stay. Standard breakfast. Would reccomend if you are travelling on a budget. Good location.
Stayed 1 night in Jul 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel was in a convienent location but was very hot with
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place for a stay, right near everything, does get hot in room
Stayed 1 night in Jul 2024

10/10 Excellent

Ashish

Stayed 3 nights in Jul 2024

8/10 Good

ayesa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in terms of location and cleanliness. But there was no air conditioner and it was a warm summer month.
Stayed 2 nights in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Vishal

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
If you are accustomed to even the basic comforts of American hotels, you will be disappointed here. There is no air conditioning which I thought would be no big deal since outside temperatures were in the 60’s. Boy, was I wrong! It felt higher than 100 degrees at night, probably because the rooms are designed to retain the heat inside. When we tried opening windows, the loud noise of traffic and commotion outside prevented us from sleeping, all the while the whole place was basically an oven. This is a self service hotel, so expect to do all service yourself. The front desk has no humans (so if you’re confused due to your lack of knowing the local language there’s not much help) but they get some services from a hotel next door , and they were friendly. I asked for extra fans, but I never received in any of our rooms. I did not sleep well for 2 nights and also fell very sick, which made the rest of my trip not as enjoyable as it could have been. This hotel was a disappointment.
Stayed 3 nights in Jun 2024

10/10 Excellent

Retired

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in city only a 10-15 minute walk to train/bus station! Grocery store and indoor mall very close and other shopping just a short walk away.
Stayed 1 night in Jun 2024

10/10 Excellent

Bhakti, Austin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Self check in was great, hotel stay was satisfactory
Stayed 1 night in Jun 2024

10/10 Excellent

James

Stayed 1 night in May 2024

10/10 Excellent

Sabrina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for your stay
Great location for a short town stay. Had everythng you needed from a B&B
Stayed 1 night in May 2024

8/10 Good

Lee

Travelled with family
Great location
Stayed 1 night in May 2024

8/10 Good

Jay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check-in
Stayed 1 night in May 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

ANNA

Property was so convenient on anything
Stayed 2 nights in Apr 2024

10/10 Excellent

Melissa

Travelled with partner
Easy to understand
Stayed 1 night in Mar 2024

8/10 Good

Hongmei, Markham

Travelled with family
Liked: Property conditions & facilities
nice and convenient place to stay
Stayed 1 night in Oct 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
good location for visiting lucernce
Stayed 2 nights in Sep 2023

6/10 Okay

Robert

Stayed 1 night in Sep 2023

4/10 Poor

Kristin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Phillip

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything was great except there was no Air Con. It was middle of September & rooms were sweltering and stuffy. Couldnt sleep because of heat & noise. Romms were supplied with a small, very noisy desk top fan.
Stayed 1 night in Sep 2023

8/10 Good

Vladas

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
The Self Check-in was very smooth and effective. The room was ok. However, I didn't expect business room without a/c: these days were extremely hot and it was not easy to get some sleep during a night even with fully open window. The table light is necessary to make work and reading possible. Extra power sockets at the table or extention power cable would be very helpful. Many thanks to restaurant team for extra service - I had to leave early and I was served at 6:30 - while breakfast service starts at 7:00.
Stayed 3 nights in Sep 2023