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Double Room, Balcony, River View (12m²)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double or Twin Room, River View (19m², big balcony)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double or Twin Room, Balcony, River View (21m²)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room, City View (14m²)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room, Balcony, City View (12m²)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room, Balcony, River View (16m²)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Des Alpes Luzern's great location. During your stay, you're just a quick walk from Chapel Bridge. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the restaurant
  • Steps from Chapel Bridge and Saint Peters Church
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Des Alpes Luzern ratings based on 28 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Des Alpes Luzern

Everyone (14) Couples (7) Family (3)
5 out of 5
Wir haben den Aufenthalt sehr genossen! Freundliches Personal! Lage Top!! Kommen gerne wieder!!

Posted by on 3 Dec 2023

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3 out of 5
Keine Klimatisierung, ungenügender Wasserdruck, Duschen fast nich möglich, Preis-Leistungsverhältnis stimmt nicht.

Posted by on 9 Jul 2023

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4 out of 5

Posted by on 30 Oct 2022

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4 out of 5
L’emplacement de l’hôtel est super, par contre sur la réservation il y avait marqué (big balcony) et c’était un balcon normal. Le point très faible est le petit déjeuner à la carte pas compris dans le prix de la chambre . Nous avons pris le classique, qui est beaucoup trop cher pour un croissant , un demi pain aux graines et des tranches de pain. La quantité de beurre par personne est minime. Mon mari a demandé un deuxième expression qui a été facturé ! C’est vraiment dommage …

Posted by on 20 Oct 2022

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4 out of 5
l'emplacement ,le calme et l’état général de l’hôtel étaient impeccables . le restaurant était un peu snob et surtout la lenteur du service avec un enfant en bas age nous a obligés a chercher un autre lieu pour nous restaurer le soir. nous aurions apprécier que les cartes du petits déjeuner soient disponibles en français pour le prix demandé

Posted by on 26 Mar 2022

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5 out of 5
Tout ok

Posted by on 14 Dec 2021

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4 out of 5
Situation extraordinaire, propreté et accueil parfait. Deux remarques : la ventilation des WC est inexistante par il y a un bruit de ventilation dans la chambre

Posted by on 15 Nov 2021

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5 out of 5
War zentral gute Aussicht und gute Lage preis ist auch okay Nettes Personal und hilfsbereit sehr zu empfehlen

Posted by on 19 Oct 2021

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4 out of 5
Die minibar war leer. Aber die Freundlichkeit des Personal war hervorragend.

Posted by on 16 Oct 2021

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4 out of 5
Sehr freundliches Personal. Das Zimmer eher klein und alt für den Preis etwas teuer! Aussicht vom Balkon super!

Posted by on 16 Aug 2021

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About the Des Alpes Luzern

Location Furrengasse 3, Lucerne, 6004

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at Des Alpes Luzern. This 3-star Lucerne hotel is smoke free.

  • 45 guestrooms or units
  • Conference rooms
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Lucerne Station (0.3 km / 0.2 mi)

Room Amenities

Des Alpes Luzern offers 45 accommodations with a safe and free newspapers. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom

Food & Drink

Des Alpes Luzern has a restaurant on site.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 9:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 9:30 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.

The front desk at this property is open daily from 7:30 AM - 9:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: CHF 25.00 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, Union Pay and cash. For guests' safety, the property includes a smoke detector in all accommodation.

  • One child stays free
  • Debit cards not accepted
  • UnionPay
  • Staffed front desk
  • Children stay free - maximum age 2
  • Front desk opens daily at 7:30 AM
  • Front desk closes daily at 9:30 PM
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Smoke detector
  • Children stay free

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25.00 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alpes Lucerne Hotel
  • Alpes Hotel
  • Alpes Lucerne
  • Des Alpes Lucerne
  • Des Alpes Hotel
  • Alpes Luzern Hotel
  • Alpes Luzern
  • Des Alpes
  • Alpes Luzern Hotel Lucerne
  • Alpes Luzern Lucerne
  • Des Alpes Luzern
  • Des Alpes Luzern Hotel
  • Des Alpes Luzern Lucerne
  • Des Alpes Luzern Hotel Lucerne

You should know

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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