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Astoria Lucerne

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Astoria Lucerne

3 bars/lounges, rooftop bar
4 restaurants, Thai cuisine
Terrace/patio
Reception
Design Twin Room (Panoramic View)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

Map
Pilatusstrasse 29, Lucerne, 6003
  • Jesuit Church
    5 min walk
  • Mt. Rigi
    6 min walk
  • Chapel Bridge
    6 min walk
  • Emmen Air Base (EML)
    17 min drive

Room options

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, soundproofing, free WiFi

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room

In-room safe, desk, soundproofing, free WiFi

Superior Triple Room

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Room

In-room safe, desk, soundproofing, free WiFi

Superior Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

In-room safe, desk, soundproofing, free WiFi

Deluxe Twin Room

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 King Bed (King)

In-room safe, desk, soundproofing, free WiFi

Standard Double Room, 1 King Bed (King)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Design Twin Room (Panoramic View)

Design Twin Room (Panoramic View)

Design Twin Room (Panoramic View)

  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, Multiple Beds

In-room safe, desk, soundproofing, free WiFi

Standard Triple Room, Multiple Beds

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Trundle Bed

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includes taxes & fees
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About this property

Astoria Lucerne

Hotel in Lucerne with 4 restaurants and bars
Along with 4 restaurants, this smoke-free hotel has a nightclub and 3 bars/lounges. WiFi in public areas is free. Additionally, a health club, a rooftop terrace, and a coffee shop/cafe are onsite.
Astoria Lucerne offers 252 air-conditioned accommodations with safes and complimentary bottled water. 55-inch flat-screen televisions come with cable channels.

Rooms have partially open bathrooms. Bathrooms include showers and hair dryers. This Lucerne hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Our customers tell us they can't get enough of the helpful staff at Astoria Lucerne. During your stay, you're just a quick walk from Museum Sammlung Rosengart. Free WiFi in public areas, 4 restaurants, and 3 bars are available.
  • Free WiFi
  • Enjoy Thai cuisine at Thai Garden, one of the property's 4 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Just a 3-minute walk from Museum Sammlung Rosengart and 5 minutes by foot from Franciscan Church
There are 4 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 11840 square feet (1100 square meters) and includes conference space. A health club, a nightclub, and a rooftop terrace are also featured at the business-friendly Astoria Lucerne. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Lucerne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.
Thai Garden - This restaurant specializes in Thai cuisine.
La Cucina - This restaurant specializes in Italian cuisine.
Mekong - This restaurant specializes in Asian cuisine.
Pacifico - This restaurant specializes in Mexican cuisine.
Penthouse - Onsite rooftop bar.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (CHF 55 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: CHF 30 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges

Restaurants on site

  • Thai Garden
  • La Cucina
  • Mekong
  • Pacifico
  • Penthouse

Things to do

  • Fitness centre
  • Nightclub

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Conference space (11840 square feet)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 100
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathroom (partially open)
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV channels

Food and drink

  • Free bottled water

More

  • Desk
  • Local maps
  • Safe
  • Soundproofing

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 30 per person
  • Covered self parking fee: CHF 55 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

Property is also known as

Astoria Lucerne Hotel
Astoria Lucerne Hotel
Astoria Lucerne Lucerne
Astoria Lucerne Hotel Lucerne

Astoria Lucerne Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 329 out of 666 reviews" "
Rating 8 - Good. 233 out of 666 reviews" "
Rating 6 - Okay. 55 out of 666 reviews" "
Rating 4 - Poor. 29 out of 666 reviews" "
Rating 2 - Terrible. 20 out of 666 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

li

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a lot of upgrades, very comfortable bed and friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Seyed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I double booked a room in this hotel and the front desk staff Emile Lutz and Corina helped me to cancel one of the reservations. They were extremely helpful and always smiling and ready to help in anyway they could. Emile showed me exactly what to do to cancel one of my reservations and was following up with the agent who was questioning my cancellation. He was always ready to help and could not have asked for a better stay. Our room was very comfortable and quiet. Hotel was very close to train station and the bus stop was in front of the hotel.
Stayed 3 nights in Sep 2024

8/10 Good

Phil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to all the visitor attractions. Helpful staff members.Parking limited to about 10 cars and its expensive at £50 per might.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ash

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely and very helpful. The location was perfect, everything was within walking distance. Rooms were very clean. Would stay again!
Stayed 3 nights in Sep 2024

10/10 Excellent

alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Friendly staff, rooms spacious and bed comfortable, air conditioning. Bathroom a bit small, shower stall big enough for one person. On weekends can be noisy outside cause bar is next door. Breakfast was good. I would stay here again
Stayed 3 nights in Sep 2024

8/10 Good

Jayesh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good but surprisingly the hotel couldn’t stop the constant noise from the room above my room which was kind of irritating. The hotel also did not loan umbrellas to guests as it was raining.
Stayed 3 nights in Sep 2024

8/10 Good

Nicole

Stayed 1 night in Aug 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, room was new, clean and very comfortable. I would definitely stay again!
Stayed 1 night in Sep 2024

10/10 Excellent

Kendra

Travelled with family
Liked: Staff & service, property conditions & facilities
Great location close to train and sightseeing areas. Nice rooftop bar. Staff friendly and very accommodating.
Stayed 1 night in Sep 2024

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED the neighborhood of this hotel, and I love all of Lucerne. The Astoria is quite accessible ro downtown/Old Town...just acoss the river. But, the hotel itself was light, airy, modern and had great amenities, including a roomy bathroom with lots of counterspace. I loved the Hotel Astoria, and the city of Lucerne! I would definiely book a room there again.
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Kamlesh

Stayed 1 night in Aug 2024

10/10 Excellent

Afzal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V conveniently located with one if the best dining options
Stayed 1 night in Aug 2024

6/10 Okay

RAJESH

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Heinz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ramla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V convenient location ! Nice hotel
Stayed 4 nights in Aug 2024

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
friendly and super helpful staff
Stayed 4 nights in Aug 2024

8/10 Good

Sreeram

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, too expensive.
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at this wonderful hotel in Luzern, and I couldn't have been more pleased with my experience. The location is absolutely unbeatable—just a couple of blocks away from the iconic Chapel Bridge and an easy, pleasant walk from the train station. This made exploring the city incredibly convenient, whether I was taking in the local sights or hopping on a train for a day trip. The hotel itself has been newly renovated, and it shows. My room was immaculate, with a modern roomy design that made it a pleasure to return to after a day of sightseeing. Everything was spotlessly clean, and the attention to detail was evident in every aspect of the room's decor and amenities. What truly set this hotel apart, though, was the staff. They were incredibly helpful and accommodating, always ready with a smile and willing to go the extra mile to ensure my stay was perfect. Whether I needed directions, recommendations for dining, or assistance with my plans, they were there to assist in the most professional and friendly manner. Overall, this hotel made my stay in Luzern exceptional. I highly recommend it to anyone looking for comfort, convenience, and top-notch service in a prime location.
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to sites. Superb public transit system (free pass for tourists, too!). Extremely friendly and helpful staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

viktor

Stayed 3 nights in Aug 2024

6/10 Okay

Jaclyn

Travelled with partner
Liked: Cleanliness, staff & service
Mattress was extremely hard and shower filled with water, drain was slow, had to turn off the shower 2 times just so that it wouldn’t over flow. Have stayed in far better hotels in Lucerne for less money.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Ilya, Sunnyvale

Stayed 1 night in Aug 2024

2/10 Terrible

Raymond

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor service and food quality. Be aware
Hotel breakfast food is terrible. No fresh at all. One of orange we are is rotten and hotel manager won,t accept complain and said it is customer responsibility. Food is limited & space is so small. Hotel room isn,t clean and bath towels are dirty. Hotel counter service is rude.
Stayed 2 nights in Jul 2024