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Annex Luzernerhof

3.0 star property

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Photo gallery for Annex Luzernerhof

Double Room, Shared Bathroom
Deluxe Triple Room | Living area
Exterior
Point of interest
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Free WiFi
  • Restaurant

Explore the area

Map
Alpenstrasse 3, Lucerne, 6004
  • Lake Side Promenade
    ‪3 min walk‬
  • Bourbaki Panorama
    ‪3 min walk‬
  • Glacier Garden
    ‪4 min walk‬
  • Emmen Air Base (EML)
    ‪13 min drive‬

Room options

View all photos for Single Room, Shared Bathroom

Single Room, Shared Bathroom

Single Room, Shared Bathroom

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Shared Bathroom

Double Room, Shared Bathroom

Double Room, Shared Bathroom

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Living area

Deluxe Triple Room

  • Mountain view
  • Sleeps 6
  • 3 Double Beds

Similar properties

Exterior

ibis budget Luzern City

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
3.9 out of 5, Good, (1001)
The price is €142
for 1 room
includes taxes & fees
7 Mar - 8 Mar
ibis budget Luzern City

About this property

Annex Luzernerhof

Lakefront Lucerne guesthouse in Old Town Lucerne with a restaurant
Along with a restaurant, this smoke-free guesthouse has a bar/lounge and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance, and a hair salon are onsite. Housekeeping is available once per stay.
Annex Luzernerhof offers 12 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include showers. This Lucerne guesthouse provides complimentary wireless Internet access, with a speed of 50+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Annex Luzernerhof, you're just a quick walk from Chapel Bridge. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy international cuisine while dining at Joel's
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry and tour or ticket assistance
  • Just a 3-minute walk from Bourbaki Panorama and 5 minutes by foot from Lion Monument
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Annex Luzernerhof also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services.

This 3-star Lucerne guesthouse is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
Joel's - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: CHF 20 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Joel's

Things to do

  • Shopping centre

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Hair salon
  • Housekeeping (once per stay)
  • Laundry facilities
  • Tour/ticket assistance

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Fridge

More

  • Desk

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Hotel Luzernerhof, Alpenstrasse 3, 6004 Luzern]
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Private entrance

Pets

  • Pets and service animals are not allowed at Annex Luzernerhof

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: CHF 20 per accommodation, per stay
  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.30 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 20 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property is professionally cleaned
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Hotel Luzernerhof, Alpenstrasse 3, 6004 Luzern
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Guests can access their accommodation through a private entrance.

We should mention

  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Annex Luzernerhof Lucerne
Annex Luzernerhof Aparthotel Lucerne
Annex Luzernerhof Aparthotel
Annex Luzernerhof Lucerne
Annex Luzernerhof Guesthouse
Annex Luzernerhof Guesthouse Lucerne

Annex Luzernerhof Reviews

Reviews

6.0
Rating 10 - Excellent. 19 out of 129 reviews
Rating 8 - Good. 33 out of 129 reviews
Rating 6 - Okay. 26 out of 129 reviews
Rating 4 - Poor. 20 out of 129 reviews
Rating 2 - Terrible. 31 out of 129 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Annette

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
I wanted to stay in yhe hotel itself, not something up the block around the corner. Had 1 key for main enteance and room. Was separated from roommate and unable to get into the room. Originally searched hotel with AC, it had a table fan. No coffee for expresso machine. Said it had a restaurant below, was only open for breakfast. They said other building had a restaurant, didnt open till 11:30 am. Was put in a hostel shared bathroom. Had to pay extra $30 a night to have own restroom, then had to share bed with cousin. EXTREMELY noisy!
Stayed 3 nights in Sep 2024

2/10 Terrible

Greg

Disliked: Amenities
On arrival I got told that we will be staying at a different hotel. It was in a scruffy location in a block of flats. I purposely booked the hotel to have 24h reception and a restaurant, but they send some people to a different location. We could smell weed there. I guess they rent few flats and send them there. A receptionist was very aggressive and rude when I only asked why we had to stay at a different location and photos of the room were completely different. After mentioning about smell of weed, she said adults can do what they want. She said that because it had been booked through third party, they would not help us.
Stayed 1 night in Aug 2024

6/10 Okay

Robert

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Surprised to discover we were not in the hotel itself, but in a building 2 blocks away. Not a nice accommodation. Noisy, hot, uncomfortable pillow. Shared bathrooms not very nice
Stayed 1 night in Jul 2024

8/10 Good

Nataliya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean, but bed was not big for a queen size it’s not if a full size, friendly stuff, you will have to walk to another building after you check in.
Stayed 1 night in May 2024

6/10 Okay

Mr J

Disliked: Property conditions & facilities
Early mornings very noisy. And gloomy.
Stayed 2 nights in May 2024

10/10 Excellent

Nopporn, Boynton Beach

Stayed 2 nights in Apr 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, Great location
Unclear was that our room was actually in a building a quick block north. But front desk staff escorted us directly to our room. The room was very spacious, beds cozy, ample plugs. Bathroom/Shower were common but the building so quiet we encountered nobody else. Great location to everything. 100% would stay again.
Stayed 2 nights in Sep 2023

8/10 Good

Margaret, Egham

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel itself was okay, but i was in an outer building and couldn't find it the next time i went out. No room service no kettle to make a coffee. Rather isolated
Stayed 2 nights in Sep 2023

2/10 Terrible

Lawrence

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Preben

Stayed 2 nights in Jun 2023

2/10 Terrible

Ashley

Stayed 1 night in May 2023

6/10 Okay

Jean

Liked: Cleanliness
Disliked: Property conditions & facilities
The Annex does not have phone service to call front desk, no wifi, and no heater it was so cold. They kept on telling me that i have the only one who has problem. But if i am at the lobby of the main hotel i have internet service.
Stayed 4 nights in May 2023

4/10 Poor

XiaoZhou

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

DAVID, SHIPPENSBURG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vunderbah
Stayed 3 nights in Sep 2022

2/10 Terrible

Sabina, Huntsville

Stayed 1 night in Jul 2022

10/10 Excellent

Timothy John

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Great location and wonderful room!
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

2/10 Terrible

Unhappy, California

Travelled with family
Disliked: Cleanliness, amenities
Horrible property. Rude hotel owner. Not what promised on the photos or description. Do yourself a favor and do not stay here. There are other hotels in the same location.
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very misleading - escorted to different hotel
I was very misled by my booking. When I arrived I was escorted to a different hotel building (2-3 streets away) which seemed to be much lower class than what I thought I booked. It was quite old and sheets had chocolate stains on them.
Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Outdated not comfy overprice for the quality
Room was very cold bed was not comfy furniture is very outdated even the fan and other light fixture not enough electrical outlet even they are not on very convenient place for this type of the room it is very overpriced not habing a electric kettle or cofee or tea
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location , just located at the center of the town, walking distance to all tourist attractions, clean and pleasant
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities
So the room ended up being offsite was not communicated until check-in. Additionally, the morning of checkout we awoke to someone attempting to unlock or our. I asked who it was and got no response except to hear a key attempting to open the lock. I went to the door and a male staff member was on the other side. He didn't knock, didn't announce himself, didn't apologize and simply said he thought we had checked out already. At 8:30 in the morning. When I spoke to the manager she wasn't very gracious about the situation. Poor experience for the money.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Extremely basic facilities No glasses or face washers despite request
Stayed 2 nights in Aug 2019

2/10 Terrible

Toader

Travelled with family
Disliked: Property conditions & facilities
the worst experience
the bathroom was in another building. we have to pay extra 125 Swiss francs to have a bath in the room. we want our extra paid money.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Very rude front desk service. Did not allow luggage to be stored if you arrive early or on the day of arrival.
Stayed 4 nights in Jul 2019