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Altstadt Hotel Krone Luzern

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Altstadt Hotel Krone Luzern

Standard Twin Room
Front of property
Front of property
Reception
Restaurant

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Weinmarkt 12, Lucerne, CH-6004
  • Lucerne Town Hall
    2 min walk
  • Mill Bridge
    2 min walk
  • Jesuit Church
    3 min walk
  • Emmen Air Base (EML)
    11 min drive

Room options

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Property amenity

Hotel Luzernerhof

Pet-friendly
Free WiFi
Breakfast available
Bar
4.1 out of 5, Very good, (529)
The price is €157
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Hotel Luzernerhof

About this property

Altstadt Hotel Krone Luzern

Historic Lucerne hotel in Old Town Lucerne with a restaurant
This smoke-free hotel features a restaurant, valet parking, and a business center. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Altstadt Hotel Krone Luzern offers 29 accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The breakfast at Altstadt Hotel Krone Luzern gets high marks from our customers. During your stay, you're just a quick walk from Chapel Bridge. Enjoy features like free WiFi in public areas, plus a restaurant and a business center.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the local sightseeing and the proximity to shopping
  • Steps from Lucerne Town Hall and Mill Bridge
  • Pets welcome for a fee
There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Altstadt Hotel Krone Luzern. Parking is available for a fee.

This 3-star Lucerne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to noon.
Altstadt Hotel Krone Luzern has a restaurant on site.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (CHF 32 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–noon: CHF 19 for adults and CHF 12 for children
  • 1 restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Portable fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Digital channels
  • Premium channels
  • TV

Food and drink

  • Espresso maker
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Heated floors
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel des Balances, Weinmarkt, Lucerne]
For more details, please contact the property using the information on the booking confirmation
Check-in 11 PM-6:30 AM takes place at the Hotel des Balance across the street. The Hotel Krone Lucerne is located in a pedestrian-only zone. Cars are allowed to park in front of the hotel only during arrival and departure.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 10 per pet, per day

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 19 for adults and CHF 12 for children
  • Valet parking fee: CHF 32 per day
  • Pet fee: CHF 10 per pet, per day
  • Late check-out fee: CHF 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:30 AM - 11:00 PM.
Guests arriving after hours will need to go to the following location to check in: Hotel des Balances, Weinmarkt, Lucerne
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Best Western Hotel Krone
Best Western Hotel Krone Lucerne
Best Western Krone
Best Western Krone Lucerne
Best Western Lucerne
Lucerne Best Western
Hotel Krone Lucerne
Krone Lucerne
Hotel Krone
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel Lucerne

Altstadt Hotel Krone Luzern Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 487 out of 1036 reviews" "
Rating 8 - Good. 418 out of 1036 reviews" "
Rating 6 - Okay. 106 out of 1036 reviews" "
Rating 4 - Poor. 11 out of 1036 reviews" "
Rating 2 - Terrible. 14 out of 1036 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Justin

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained and in a great location.
Stayed 3 nights in Aug 2024

6/10 Okay

Ryan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This property is perfectly located in the heart of Lucerne & easily accessible via public transport. The issue we encountered was that it was extremely uncomfortable in the rooms due to no ventilation and no air conditioning which resulted in us struggling to get any sleep. I wouldn’t recommend staying here in summer.
Stayed 3 nights in Aug 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location was excellent! Walkable to many shops and restaurants and the lake. Take a swim. It’s beautiful. If you’re bringing a car, getting to the hotel is really tricky and you have to drive on what you think are pedestrian only streets!! Once you get to the hotel, staff parks your car and returns it to you when you want to leave.👍
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Good
Close to the bridge of old town. Room is nice. Bathroom is ok. No A/C but they have 2 fans.
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is in a lovely setting in the old part of Lucerne.
Stayed 2 nights in Aug 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel and the cozy enviroment. Totally recommend it!
Stayed 3 nights in Aug 2024

8/10 Good

Patrick, Merced

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the downtown area. No A/C, but they do provide fans. Nonetheless, my partner struggled to sleep at night, as it was very hot during our stay.
Stayed 1 night in Jul 2024

8/10 Good

rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and good view
Stayed 2 nights in Jul 2024

6/10 Okay

Annabelle

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very close to everything, roughly a 10 or so minute walk from main train station. Had the top floor so had a good sized balcony however lift was only to the 4th floor. The young man at the reception was extremely nice, welcomed me straight away and every time I left the hotel or came back he acknowledged me. Reasons for the low score was - the room was extremely hot, felt like I was in a sauna 24/7, there was no air con just 2 little fans that barely did anything. The shower head was broken - I had the shower head on the side going diagonal from the wall meaning I was literally showering pressed against the wall and the body,hand and shampoo wash. When I arrived I checked the bed like I always do, and there was multiple bugs underneath the pillows. The mini fridge was jammed packed with the hotels products - I paid for the hotel so I should be able to freely use the fridge. The pillows on the bed was also nonexistent- felt like I had no support, like I had no pillow on the bed.
Stayed 2 nights in Jul 2024

10/10 Excellent

Arlene, SMITHTOWN

Liked: Cleanliness, staff & service, property conditions & facilities
There is no air-conditioning and that was rough considering how hot Europe is now. But they did supply fans.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location!
Stayed 2 nights in Jul 2024

10/10 Excellent

Kelly

Liked: Cleanliness, amenities
The location is great. Very clean! There is no air conditioning. There is a laundry service- but it is not self service.
Stayed 3 nights in Jul 2024

8/10 Good

Hun S

Liked: Cleanliness, staff & service, property conditions & facilities
Best location -The property is very central to shopping, dining and walkable to the main attractions and railway station. You just need to stay here to experience Lucerne especially if you only have 2 days there like us. We were able to leave our luggage before check-in time and after check-out which is a big plus for us. We stayed on the 4th floor facing the back of the hotel and it was quite at night. I recommend this hotel for its location for a short stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

Caroline

Stayed 2 nights in Jul 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night, and only issue is with no air conditioning and the fans they have to make it comfortable are very poor. My only suggestion is to upgrade fans to oscillating pedestal fans, and maybe provide an extension cord as the outlets are limited.
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Plenty of restaurants and things do within walking distance. Train station 7 min walk away.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Juana

Stayed 2 nights in Jun 2024

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to see the sites of beautiful Lucerne.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my room, and the staff was very courteous. I would recommend it, and if I were in Lucerne, I would stay there again.
Stayed 1 night in Jun 2024

8/10 Good

Arlette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property centrally located. Accessible on foot. Hotel does not have air conditioning. When you open the window it’s very noisy. It’s a little difficult to stay during the hot weather season.
Stayed 4 nights in Jun 2024

8/10 Good

John

Stayed 2 nights in Jun 2024

10/10 Excellent

Ezequiel

Stayed 3 nights in Jun 2024

10/10 Excellent

Debbie

Stayed 4 nights in May 2024