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Queen Margarette Hotel - Downtown

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Queen Margarette Hotel - Downtown

Junior Suite Twin Room | Floor plan
Reception
Breakfast, lunch, dinner served; Chinese cuisine
Food and drink
Executive Suite | Floor plan

Reviews

7.6 out of 10

Good

Popular amenities

  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
M.L Tagarao Street, Corner of Granja Street, Lucena, Quezon, 4301
  • Maryhill College
    4 min walk
  • Lucena Cathedral
    8 min walk
  • Lucena Perez Park
    15 min walk

Room options

View all photos for Family Room

Family Room

Family Room

  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Bridal Suite

Bridal Suite

Bridal Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Twin Room

Junior Suite Twin Room | Floor plan

Junior Suite Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Queen Margarette Hotel - Downtown

Hotel in Lucena with spa services and a 24-hour front desk
This hotel features a restaurant, spa services, and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, a porter/bellhop, and a front-desk safe are onsite.
Queen Margarette Hotel - Downtown offers 34 air-conditioned accommodations with slippers and complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include showers.

This Lucena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services.
During your stay at Queen Margarette Hotel - Downtown, you're just a quick walk from Maryhill College. Features include free WiFi in public areas, plus a restaurant and a roundtrip airport shuttle (surcharge).
  • Free WiFi
  • Enjoy Chinese cuisine while dining at Kimsuy
  • Services include a concierge, a porter, and luggage storage
  • Just a 4-minute walk from Maryhill College and 8 minutes by foot from Lucena Cathedral
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. An airport shuttle at scheduled times and an area shuttle are available for a fee. Queen Margarette Hotel - Downtown also features spa services, concierge services, and room service (during limited hours).

Smoking is allowed in designated areas at this 3.5-star Lucena hotel.

Kimsuy - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, dinner, and light fare. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 10:00 AM to 11:00 AM
  • Airport shuttle at scheduled times
  • Local area shuttle (surcharge)

Food and drink

  • 1 restaurant
  • Room service available

Restaurants on site

  • Kimsuy

Things to do

  • Spa services

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop

Accessibility

  • Lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Slippers

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Queen Margarette Hotel - Downtown

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: PHP 1000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PHP 700 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

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Queen Margarette Hotel - Downtown Hotel Lucena

Queen Margarette Hotel - Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 12 out of 45 reviews" "
Rating 8 - Good. 17 out of 45 reviews" "
Rating 6 - Okay. 11 out of 45 reviews" "
Rating 4 - Poor. 2 out of 45 reviews" "
Rating 2 - Terrible. 3 out of 45 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jun 2024

8/10 Good

Lorelyn Magno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in, there was hammering and noise but we called the front desk and they were able to resolve the issue.
Stayed 1 night in Jun 2024

8/10 Good

Lark, Glendale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything.
Stayed 4 nights in May 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
This a good location in the middle of Lucena City! Love this hotel!
Stayed 2 nights in May 2024

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to spend a few days away from home.
Stayed 2 nights in Mar 2024

10/10 Excellent

Rayneil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionists were so hard working and even help us to make our stay seamless. Its worth every penny with the service we had. Thank you
Stayed 3 nights in May 2024

6/10 Okay

CAROLINE, SANTA BARBARA

Stayed 2 nights in Mar 2024

8/10 Good

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love the daily breakfast. Lots of selection. Housekeeping didn’t clean our room twice. Didn’t know we have to tell them it’s ready to do the cleaning . The staff at the desk are very pleasant & helpful & polite. Good location. Will stay there again. Hopefully, the bathroom is updated next time.😊
Stayed 6 nights in Jan 2024

10/10 Excellent

Stephanie Rose

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Great place with good staff
Very good, very accommodating staff and the Wifi is very fast.
Stayed 1 night in Feb 2024

10/10 Excellent

Maricris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient stay
Stayed 2 nights in Jan 2024

8/10 Good

Gregory

Travelled with family
Liked: Staff & service, room comfort
Not bad - staff was the highlight.
Location was perfect for what we needed. Staff was incredibly friendly and quick to respond to any needs. Breakfast buffet was good, not great but I don’t expect it to be anything other than what it was. Chinese Restaurant on 2nd Floor was a great place for lunch and dinner with a wide selection of delicious food in their menu. The only down part - cockroach got caught in the in-room hot water pot (pour spout) so we passed on making any morning coffee.
Stayed 3 nights in Dec 2023

8/10 Good

Lucita

Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Hyunsu

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Marco

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We had a late check-in because the room we booked wasn't ready yet. This actually fine, but the way the staff handled the situation is quite underwhelming. Our online reservation record wasn't updated on their end, so we had the time to clarify. We came from a far place, with children and an elderly so and we were tired. So we really would've appreciate it if we didn't have to deal with these things.

6/10 Okay

Kelly

Stayed 6 nights in Jun 2023

8/10 Good

peter

Stayed 1 night in Apr 2023

8/10 Good

Lester

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overall stay is good. Staff is very friend and they're easy to reach out to. The only issue is the WiFi service is down. I was advised that it will be up by 7 PM but it is still not working. They provided another WiFi to connect to but I guess there's too many people using the WiFi since I am unable to connect. That's the only issue. The rest of my experience is really good. Looking forward to stay again at the hotel.
Stayed 1 night in Mar 2023

8/10 Good

Dado

Liked: Cleanliness, staff & service, amenities
Staff were polite and nice
Stayed 6 nights in Feb 2023

6/10 Okay

Maurizio

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Queen Marguerite
Comfortable bed but very noisy alongside busy street. Bridal suites next to lifts and also very noisy. Food service very poor. Includes breakfast but, better to eat elsewhere
Stayed 2 nights in Feb 2023

10/10 Excellent

Joyce, woodridge

Stayed 2 nights in Feb 2023

2/10 Terrible

Roberto, San Francisco

8/10 Good

Reynaldo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating staff
Stayed 1 night in Oct 2022

10/10 Excellent

JEAN PAUL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel for its central location.
Stayed 1 night in Aug 2022

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
No hot water in bathroom, even after staff was alerted about the problem, nothing was done. Light was also out by the sink, and not fixed after staff was alerted.
Stayed 3 nights in Feb 2020