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Palazzo Dipinto

4-star property
Piazza del Palazzo Dipinto, 27, Lucca, (01) 562 1066
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3.5 out of 5
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See all 2 ebookers Reviews

"Clean, good sized room but sparsely furnished - and most do not have ceilings with exposed beams whereas the hotel photos suggest otherwise. Very nice ... " More

By a verified traveller on Tue 26 Sep 2017

Points Of Interest

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Room (Master)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Double or Twin Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Palazzo Dipinto. During your stay, you're just a quick walk from Puccini Museum. Features include free breakfast and free WiFi in public areas, plus a bar.

  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Puccini Museum and Piazza San Michele

Palazzo Dipinto ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Palazzo Dipinto

Everyone (1)
3 out of 5

Pleasant but price not justified

Clean, good sized room but sparsely furnished - and most do not have ceilings with exposed beams whereas the hotel photos suggest otherwise. Very nice foyer & dining/seating area. Not enough staff on for breakfast and too few breakfast items are set out, such that the need topping up too often - which is delayed as there is often only one member of staff trying to serve coffee. Latter sometime slow in coming and, on both mornings we were there, refills were not offered ( though may have been available on request, if slow in being served). Wi-Fi acces is frustrating in not being user- friendly, regularly requiring reverification through an email link.

Posted by , from uk on 26 Sep 2017

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4 out of 5
geräumiges Zimmer auf 2 Ebenen; Wohnen im Obergeschoss nicht wirklich nutzbar-alles sehr gepflegt und sauber. Bett nur 160cm; grosszügiges Frühstück u sehr freundliches und hilfsbereites Personal und gute Lage in der Altstadt; Parkplatz unbedingt vorher anfragen u reservieren-

Posted by on 13 Apr 2024

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About the Palazzo Dipinto

Location Piazza del Palazzo Dipinto, 27, Lucca, 55100

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. A business centre and meeting rooms are available. The business-friendly Palazzo Dipinto also features tour/ticket assistance, concierge services, and laundry facilities. This 4-star Lucca hotel is smoke free.

  • 1 building
  • 19 guestrooms or units
  • 4 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Lucca Station (2 km / 1.3 mi)

Room Amenities

Palazzo Dipinto offers 19 accommodations with minibars and a safe. This individually furnished accommodation includes desks. Beds feature premium bedding. 32-inch LED televisions come with satellite channels. Bathrooms include a shower, dressing gowns, slippers and bidets. This Lucca hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining
  • LED television
  • Satellite channels
  • Electric kettle
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily from 8:00 AM to 11:00 AM.

Room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 49.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 49.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palazzo Dipinto Hotel Lucca
  • Palazzo Dipinto Hotel
  • Palazzo Dipinto Lucca
  • Palazzo Dipinto Hotel
  • Palazzo Dipinto Lucca
  • Palazzo Dipinto Hotel Lucca

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.