Hotel Rex

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Rex

Property entrance
Reception hall
Bar (on property)
Minibar, in-room safe, desk, soundproofing
View from property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning

Explore the area

Map
Piazzale Bettino Ricasoli 19, Lucca, Toscana, 55100
  • Walls of Lucca
    3 min walk
  • Piazza Napoleone
    7 min walk
  • Cathedral of St Martin
    7 min walk
  • Lucca (LCV)
    11 min drive

Room options

Standard Single Room, 1 Bedroom

  • 11 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Standard Triple Room, 1 Bedroom

  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Standard Quadruple Room, 2 Bedrooms

  • 35 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

Standard Double or Twin Room, 1 Bedroom

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About this property

Hotel Rex

Lucca hotel in Lucca Historical Center with free breakfast and a 24-hour front desk
This smoke-free hotel features a bar/lounge, a 24-hour front desk, and a computer station. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, a TV in a common area, and a front-desk safe are onsite.
Hotel Rex offers 25 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The free breakfast at Hotel Rex gets good marks from our customers. During your stay, you're just a quick walk from Walls of Lucca. Free WiFi in public areas and a bar are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Amenities include a front-desk safe, a computer, and an elevator
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Walls of Lucca and 4 minutes by foot from Porta San Pietro
  • Cats and dogs welcome for a fee (restrictions apply)
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

The business-friendly Hotel Rex also features tour/ticket assistance, a front-desk safe, and a television in a common area.

This 3-star Lucca hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 10 AM.
Room service is available.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 1 bar
  • Room service available

Family friendly

  • Children's games
  • Children's toys
  • Free cots/infant beds
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Bath or shower
  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Rex Lucca
Rex Lucca
Hotel Rex Hotel
Hotel Rex Lucca
Hotel Rex Hotel Lucca

Hotel Rex Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 257 out of 478 reviews" "
Rating 8 - Good. 174 out of 478 reviews" "
Rating 6 - Okay. 37 out of 478 reviews" "
Rating 4 - Poor. 7 out of 478 reviews" "
Rating 2 - Terrible. 3 out of 478 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Renee

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel needs updating, bathroom reno
Stayed 1 night in Aug 2024

6/10 Okay

Oliver

Travelled with family
Disliked: Property conditions & facilities, room comfort
Friendliest of staff and a good location but this is truly a Fawlty Towers throwback. So bad it was actually enjoyable!
Stayed 1 night in Aug 2024

8/10 Good

Margherita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Been there for a Lucca Summer Festival concert in Piazza Napoleone. Nice hotel close to the station and close to the concert square
Stayed 1 night in Jul 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, room comfort
Perfect hotel
Location opp train station, very near to the walls, staff great
Stayed 2 nights in Jul 2024

8/10 Good

Dayna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Rex's staff are friendly and helpful. There is construction right out front so the view wasnt great but they didn't start working til 9ish so it was not disruptive. Location is close to entrance to Lucca and they are working on making it more pedestrian friendly.
Stayed 2 nights in Jun 2024

10/10 Excellent

I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice convenient hotel
Nice hotel beside the railway station and a few minutes from the centre of Lucca. So a superb location for a couple of days visit. Friendly staff, clean room and satisfactory breakfast. Room small but adequate.
Stayed 2 nights in Jun 2024

8/10 Good

Alistair

Liked: Cleanliness, staff & service, room comfort
Does exactly what it says on the tin. Location is good. Just right outside train station and 5minutes walk to the walls. Rooms a bit dated but good size and functional with a mini fridge. Shower was fine and room keeping did a good job each day. Breakfast was average but think it was free so can’t complain. Bread, hard boiled eggs, selection of pasties and selection of cereals. Air con broke in our room so we’re moved room immediately. Staff were very good and did their best to help us get to Florence as train strike and no buses on a Sunday
Stayed 3 nights in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 minutes walk from the railway station in Lucca and only 5 minutes walk to the walled city. The Rex hotel was very clean and comfortable throughout, the staff were friendly and attentive to our needs, as my wife is disabled. The continental breakfast was adequate with no limit on eating.
Stayed 4 nights in Jun 2024

10/10 Excellent

Colm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel. A perfect location, between the railway station and the town walls, only a couple of minutes walk from the cathedral. Sizeable, clean and well‐appointed rooms, a generous breakfast and incredibly welcoming at reception. Highly recommended.
Stayed 1 night in Jun 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

10/10 Excellent

Ginette

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location just outside the historical centre and beside the train station. Very clean and a good breakfast included. Staff is very nice and accommodating.
Stayed 2 nights in May 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Old world charm
Interesting hotel. Old world charm. Could use some updating. Next to the train station and easy access to the town. Good breakfast I’ve been in six hotel rooms on this trip and they all needed a fan.
Stayed 1 night in Apr 2024

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 5 nights at Hotel Rex and would happily stay there again. The location is very convenient to the train station and very close to the entrances to Lucca. The room was clean and comfortable, the staff was friendly and welcoming, and the breakfast buffet was delicious.
Stayed 6 nights in Apr 2024

10/10 Excellent

Joseph, Greenock

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly. This hotel is just beside Lucca's train station and was convient if arriving by train. It is only a short walk to one of the city gates.
Stayed 4 nights in Mar 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Brian, Three Lakes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Steps from the train station and close to the city center. Clean comfortable rooms.
Stayed 1 night in Feb 2024

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quant, unique, quiet and friendly, everything you need.
Stayed 2 nights in Nov 2023

6/10 Okay

Jerry

Travelled with group
Liked: Cleanliness, staff & service
Great location nice people mediocre breakfast, needs refurbishing
Stayed 1 night in Oct 2023

8/10 Good

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023

10/10 Excellent

natalia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very nice staff

10/10 Excellent

Gregg

Liked: Amenities
Awesome stay, excellent breakfast. Very convenient location to the train station and the old city. Friendly staff. Clean rooms.
Stayed 1 night in Sep 2023

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was outstanding. So friendly and helpful. We arrived early so they kept our bags while we headed to Pisa. The room was large with comfortable beds and crisp linens. The decor is definitely “unique”. We had a chuckle and thought it was fun. They have lots of little nooks with books, baskets of cookies and Knick knacks. Very kid friendly with a few toys in our room. The breakfast was delicious with a large choice of pastries, meats, cheeses, yogurt, juices, coffee and cappuccino, cereals, toast, fruit and much more. Steps from the station and the gate into town. Close to good restaurant(s). We loved the staff and our stay.
Stayed 2 nights in Sep 2023

10/10 Excellent

Joanne

Travelled with partner
Liked: Amenities
Very clean, quaint hotel, warmly greeted at the front desk, large room with A/C, kettle, tv, breakfast. Outside the wall, just a few feet from the train station (we had booked an early train so this was convenient). Would definitely recommend.
Stayed 1 night in Sep 2023