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Hotel Ilaria

4.0 star property

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Photo gallery for Hotel Ilaria

Front of property – evening/night
Exterior
Lobby
Outdoor spa tub
Sun deck

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Via Del Fosso 26, Lucca, LU, 55100
  • Walls of Lucca
    ‪2 min walk‬
  • Piazza dell'Anfiteatro
    ‪7 min walk‬
  • Piazza Napoleone
    ‪8 min walk‬
  • Pisa (PSA-Galileo Galilei)
    ‪39 min drive‬

Room options

View all photos for Suite (Depandance)

Suite (Depandance)

Suite (Depandance)

  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Camera matrimoniale piccola

Premium bedding, down duvets, minibar, in-room safe

Camera matrimoniale piccola

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

  • 16 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room Single Use

Premium bedding, down duvets, minibar, in-room safe

Double Room Single Use

  • 13 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Family Quadruple Room, 1 Bedroom, 2 Bathrooms (Depandance)

Family Quadruple Room, 1 Bedroom, 2 Bathrooms (Depandance)

Family Quadruple Room, 1 Bedroom, 2 Bathrooms (Depandance)

  • 35 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Camera Superior (Depandance)

Camera Superior (Depandance)

Camera Superior (Depandance)

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Ilaria

Family-friendly hotel with a 24-hour front desk and a coffee shop
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a microwave in a common area.
Hotel Ilaria offers 41 accommodations with minibars and espresso makers. Beds feature down comforters and premium bedding. 32-inch LED televisions come with digital channels. Bathrooms include showers, bathrobes, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a hot tub and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Ilaria. During your stay, you're just a quick walk from Villa Bottini. Features include free WiFi in public areas and a free manager's reception, plus a bar.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Self parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes complimentary bicycles
  • Guests have great things to say about the location and the helpful staff
  • Steps from Villa Bottini and San Micheletto Complex
  • Airport and train station pick-up shuttle service available for a fee
Hotel Ilaria offers its guests a hot tub and complimentary bicycles. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 377 square feet (35 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Hotel Ilaria. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Lucca hotel is smoke free.

The hotel hosts a free manager's reception daily.
Onsite venue - This bar specializes in Italian cuisine and serves breakfast only.
24-hour room service is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Parking on site (EUR 20 per day)
  • Extended parking on site (EUR 18 per day)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Hot tub
  • TV in common areas

Family friendly

  • Highchair
  • In-room babysitting
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 377 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 100 per room (roundtrip)
  • Airport shuttle fee per child: EUR 100 (roundtrip), (up to 18 years old)
  • Self parking fee: EUR 20 per day
  • Extended parking fee: EUR 18 per day
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Ilaria offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Ilaria
Hotel Ilaria & Residenza dell'Alba
Hotel Ilaria & Residenza dell'Alba Lucca
Ilaria Residenza dell'Alba
Ilaria Residenza dell'Alba Lucca
Ilaria Hotel Lucca
Hotel Ilaria Residenza dell'Alba Lucca
Hotel Ilaria Residenza dell'Alba
Hotel Ilaria Hotel
Hotel Ilaria Lucca
Hotel Ilaria Hotel Lucca
Hotel Ilaria Residenza dell'Alba

Hotel Ilaria Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 719 out of 1001 reviews
Rating 8 - Good. 238 out of 1001 reviews
Rating 6 - Okay. 35 out of 1001 reviews
Rating 4 - Poor. 5 out of 1001 reviews
Rating 2 - Terrible. 4 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe hôtel !
Superbe accueil, personnel gentil et souriant, un vrai plaisir. Très belle hôtel, belle décoration et excellente situation en pleine ville. Petit déjeuner varié et très copieux. Chambre spacieuse et très confortable. Excellent rapport qualité prix, au top !
Stayed 1 night in Dec 2024

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
The curtains were very thin thus not blocking out any outside lights.
Stayed 6 nights in Dec 2024

4/10 Poor

Sakumi

Liked: Cleanliness, staff & service
Wonderfull room & some inconvenience things
The room is wonderful. It was a first experience to stay a room with loft. But there are some inconvenient things at the room. First; there were no slippers for us. Recently there are almost hotels in Europe supply room slipper. Second; there are unkindness explanation for open the building door and room door. The room explain how to open the entrance and room door.But his action is very quickly,then I couldn’t do that、For first visitor who visit your hotel first time. It is very important to explained how to open the door. Because the first time customer can’t receive the quick explanation for that.
Stayed 1 night in Dec 2024

10/10 Excellent

Jill, Oak Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel, easily accessed by one of the portals to the city. There is limited parking available on site. The lobby and breakfast area are lovely, Staff were friendly and helpful. We stayed in one of the family rooms and it was large, comfortable, well decorated, quiet, and a short walk from the main hotel. We used the bikes cycling on the city walls; it was super convenient to have those on site. I would highly recommend this hotel for families.
Stayed 1 night in Nov 2024

10/10 Excellent

Anderson R.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Angela

Stayed 2 nights in Dec 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and staff. Included breakfast , snacks and happy hour was nice while planning the day. If you want to go to Bobby Pizza be sure to make a reservation early on
Stayed 1 night in Dec 2024

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location really friendly staff
As the title says this was the perfect place for us to stay in Lucca. You can borrow bikes from the hotel for free and cycle around the city and on the top of wall this was a fantastic little perk.
Stayed 1 night in Dec 2024

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel excellent staff a great hotel to stay at in lucca!!
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply amazing! The hotel itself is wonderful and well located. They offer an unbelievable complimentary snack and drinks' buffet all day long! The staff is very friendly and helpful. Definately, the best hotel of the whole trip!
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
All was as expected.
Stayed 2 nights in Nov 2024

8/10 Good

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Nov 2024

10/10 Excellent

Amanda

Stayed 4 nights in Oct 2024

10/10 Excellent

Rosalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous all around
Stayed 1 night in Oct 2024

10/10 Excellent

Mirela

Travelled with family
Stayed 1 night in Oct 2024

8/10 Good

Zainab

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed spending the night at this hotel :) only regret was I didn’t book it sooner. I had a really comfortable stay! I enjoyed the hot shower and the delicious included breakfast with yummy options and excellent coffee service. Location was good too but the rain limited my exploration. I would recommend using their parking service if you have a car especially since you’re in the ZTL zone… I believe it was €20. Only real complaint was unpleasant plumbing smell in the bathroom, although everything worked great and was really clean, I had to keep the door closed to keep smell out of the room. Minor issue was I could not get my phone to connect to the smart TV which I haven’t had issues with elsewhere. Also beware noise easily carries over. Umbrella for use was a nice touch thank you.
Stayed 1 night in Oct 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Well designed rooms. Very friendly staff. Great welcome
Stayed 1 night in Oct 2024

10/10 Excellent

Liliana, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean and close to everything
Stayed 1 night in Oct 2024

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel in a beautiful city
Beautiful hotel, great location, super staff, free snacks and beer in the lobby such a great place to stay! And free usage of bikes too!
Stayed 1 night in Oct 2024

8/10 Good

Cyndi, Oakton

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Breakfast was excellent and the staff was helpful and kind.
Stayed 2 nights in Sep 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modern renovated rooms. Excellent and helpful front desk staff..afternoon snacks and drinks!
Stayed 1 night in Sep 2024

10/10 Excellent

George

Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location in Lucca. Very friendly staff and will be staying again the next time I visit
Stayed 1 night in Sep 2024

10/10 Excellent

hans

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new renovated hotel - so nice where everything is so old
Stayed 1 night in Sep 2024