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EXE Toscana

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for EXE Toscana

Exterior
Lobby
Hypo-allergenic bedding, minibar, in-room safe, desk
Lobby
Free self-parking

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • Parking included
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Viale Europa 1135, Lucca, LU, 55100
  • Piazza Napoleone
    18 min walk
  • Teatro del Giglio
    19 min walk
  • Lucca Polo Fiere
    19 min walk
  • Lucca (LCV)
    13 min drive

Room options

View all photos for Double or Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Double or Twin Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room Single Use (Parking Exterior Incluido)

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room Single Use (Parking Exterior Incluido)

  • 19 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room (Parking Exterior Incluido)

Hypo-allergenic bedding, minibar, in-room safe, desk

Double or Twin Room (Parking Exterior Incluido)

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room (With Extra Beds)

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room (With Extra Beds)

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room (Parking Exterior Incluido)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Triple Room (Parking Exterior Incluido)

  • 21 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Double Room (Extra Beds, Parking Exterior Incluido)

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room (Extra Beds, Parking Exterior Incluido)

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room, Accessible

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Triple Room, Accessible

  • 21 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Double Room Single Use

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room Single Use

  • 19 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

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About this property

EXE Toscana

Suburban Lucca hotel in Lucca Historical Center with free parking
This smoke-free hotel features a fitness center, a business center, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
EXE Toscana offers 68 accommodations with minibars and safes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, designer toiletries, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at EXE Toscana. During your stay, you'll be within walking distance of Porta San Pietro. Features include free WiFi in public areas and free self parking, plus a gym.
  • Free WiFi
  • Free self parking
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • Just a 1-minute drive from Walls of Lucca and a few minutes from Porta Sant'Anna
WiFi is free in public spaces. Business amenities include a business center and meeting rooms. A fitness center, a library, and multilingual staff are also featured at the business-friendly EXE Toscana. Self parking is free.

This 4-star Lucca hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 13 for adults and EUR 13 for children
  • Room service available

Things to do

  • Bike rentals
  • Fitness centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea filters (reusable)
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 13 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Eurostars Toscana
Eurostars Toscana Hotel
Eurostars Toscana Hotel Lucca
Eurostars Toscana Lucca
Eurostars Toscana Lucca Hotel Lucca
Lucca Eurostars Toscana Hotel
EXE Toscana Hotel
EXE Toscana Lucca
Eurostars Toscana
EXE Toscana Hotel Lucca

EXE Toscana Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 283 out of 767 reviews" "
Rating 8 - Good. 346 out of 767 reviews" "
Rating 6 - Okay. 101 out of 767 reviews" "
Rating 4 - Poor. 24 out of 767 reviews" "
Rating 2 - Terrible. 13 out of 767 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean modern city hotel
Hotel easily accessible from rd links with secure parking. After initial mix up telling us no booking held reception found our reservation and room was good. Easy walk from hotel to centre of Lucca enough restaurants nearby to use. Room cleaned /laundry everyday if u wanted it. Coffee Tea facilities in room would be useful for this grade of hotel (whilst available in reception area for a charge not everyone wants to mix with other guests)
Stayed 3 nights in Sep 2024

8/10 Good

NATALIE

Stayed 1 night in Aug 2024

2/10 Terrible

Svetlana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for me..just off the Motorway..lovely room and excellent air conditioning..barrier with parking..only 1 disappointment..the Restaurant is currently closed.
Stayed 1 night in Aug 2024

8/10 Good

Lahiru

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. The staff was excellent and nice. The beautiful lady at the front desk on Saturday, 10/8 at 1:00 pm, was absolutely wonderful and so kind. I wished I had gotten name. She called me a taxi but also shared great information about Lucca and Forte dei Marmi. Brava!!!
Stayed 2 nights in Aug 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

James, Greenville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. 15 min walk to the walled city. Modern and American style hotel. I'd stay there again.
Stayed 1 night in Jul 2024

10/10 Excellent

Kenny

Stayed 3 nights in Jun 2024

6/10 Okay

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sorry to have to give this generally excellent hotel and average mark but it is let down by a terrible breakfast offering. On my 3 day stay I arrived for breakfast 1 hour before the stated end. Each time there were no hot items left, minimal fruits and a few stale rolls. I understand that there is a need to reduce wastage, but as a customer I had paid €13 each day and expected better than this. I requested scrambled eggs and this was provided but there was no indication that the staff would have offered this had I not asked. Simply unacceptable in 4* hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and walking distance to Lucca was okay. Didn’t feel unsafe but a little industrial
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
15 min walk to downtown Lucca. Parking on site very secure. Good breakfast. Very comfortable beds.
Stayed 1 night in Jun 2024

2/10 Terrible

lawrence

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Paid a lot of money for a place that didn't have an open restaurant, laundry, an iron, no working computer at the business center, nobody to assist . Staff was awful and rooms not nice.
Stayed 3 nights in Jun 2024

10/10 Excellent

DRB Ventures Limited

Stayed 1 night in Jun 2024

10/10 Excellent

Yuval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, room was clean and modern, plenty of parking. I highly recommend it especially for the price.
Stayed 1 night in Apr 2024

8/10 Good

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable rooms
Stayed 1 night in Apr 2024

6/10 Okay

John

Liked: Cleanliness
Stayed 3 nights in Oct 2023

10/10 Excellent

Kaly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 1 night in Oct 2023

10/10 Excellent

Emese

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
15 min walk to train station 15 min walk to Lucca ( inside the walls ) Clean, modern hotel Close to supermarkets Walking distance ( 1hr ) to one amazing wine tasting experience, Trattoria Al Dotto
Stayed 4 nights in Oct 2023

6/10 Okay

Zeb un, Plano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Barry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great staff and location with grocery store next door. Clean , just a little bit of a walk from train station.
Stayed 1 night in Sep 2023

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful. Rooms clean and functional. Enjoyed the small bar but only open during weekday evenings. Good breakfast buffet. Wi-Fi had annoying habit of short drop-outs.
Stayed 7 nights in Sep 2023

6/10 Okay

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is convenient next to the motorway and has easy access. It is 15 min walk to the old town( we did use a stop watch 😀). We were able to get a quick breakfast close by at a local coffee shop. Our only concern was that we were able to hear people in the neighbour g room. We could hear their conversations and coughing and did point this out to the front desk staff. They said that unfortunately they were booked and could not offer us another room.
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Lucca
About a mile from the train station. It was a long walk after being on the train all day. It was clean, staff was friendly. The girl in the bar was amazing! She made us salads and bruschetta that was awesome. The town of Lucca was darling and I would have loved to be closer.
Stayed 2 nights in Sep 2023

8/10 Good

Hugues

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023