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Upemba Hôtel

4.5 star property

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Photo gallery for Upemba Hôtel

Reception
Exterior
Microwave, coffee/tea maker, electric kettle, dining tables
Single Room
Luxury Double Room | View from room

Reviews

7.4 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Bar
  • Spa
  • Pool
  • Breakfast included
  • Gym

Explore the area

Map
34 Av. Mwepu, Lubumbashi, Haut-Katanga
  • Lubumbashi Zoological Park
    ‪16 min walk‬
  • Lubumbashi Golf Club
    ‪6 min drive‬
  • Frederic Kibassa Maliba Stadium
    ‪7 min drive‬

Room options

View all photos for Family Double or Twin Room

Egyptian cotton sheets, premium bedding, down duvets

Family Double or Twin Room

  • 7 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Single Room

Egyptian cotton sheets, premium bedding, down duvets

Standard Single Room

  • 5 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 6 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Economy Room

Economy Room

Economy Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Double Room

Luxury Double Room | Bathroom

Luxury Double Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room

Single Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Egyptian cotton sheets, premium bedding, down duvets

Single Room

  • 4 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

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About this property

Upemba Hôtel

Beaux Arts hotel with 2 restaurants and a full-service spa
2 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free valet parking, and free airport pick-up. Other amenities include 2 bars/lounges, a 24-hour health club, and a poolside bar.
Upemba Hôtel offers 80 accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies. These individually furnished accommodations include dining tables. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, computer monitors, and phones. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages and massages. The spa is open daily.
During your stay at Upemba Hôtel, you'll be within walking distance of Lubumbashi Zoological Park. Enjoy features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free valet parking
  • Options for a bite to eat or a refreshing drink include 2 restaurants, 3 coffee shops/cafes, a poolside bar, and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Indulge with hot stone massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a 24-hour gym, Pilates classes, and fitness classes
  • Just a 2-minute drive from Lubumbashi Zoological Park and 6 minutes from Lubumbashi Golf Club
  • Free airport pick-up shuttle service
Upemba Hôtel offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 2 restaurants and 3 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

The luxury Upemba Hôtel also features tour/ticket assistance, coffee/tea in a common area, and laundry facilities. You'll have access to the health club at a partner property. A shuttle from the airport to the hotel is free (available 24 hours). Valet parking is free. A complete renovation of Upemba Hôtel was completed in January 2021.

Smoking is allowed in designated areas at this 4.5-star Lubumbashi hotel.

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Upemba Hôtel has 2 restaurants on site.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered valet parking on site
  • Free 24-hour pick-up airport shuttle
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • 2 restaurants and 3 coffee shops
  • 2 bars/lounges and 1 poolside bar
  • Free daily reception
  • Coffee/tea in a common area

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Access to nearby health club
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Pilates classes

Family friendly

  • Dining table
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Newspapers in reception
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Spa

  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open daily
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Lift
  • In-room accessibility
  • Pool hoist on site
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-width doorways

More

  • Communal living room
  • Designated smoking areas
  • Renovated entire property – January 2021
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Heating
  • Premium bedding
  • Select comfort bed

Bathroom

  • Bathrobes
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Wet bar

More

  • Chef
  • Computer monitor
  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Heated floors
  • In-room massage
  • Individually furnished
  • Laptop-friendly workspace
  • Laundry detergent
  • Local maps
  • Phone
  • Restaurant dining guide
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: anytime

Check-out

Check-out before 6:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Upemba Hôtel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access is available 24-hours a day.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Upemba Hôtel Hotel
Upemba Hôtel Lubumbashi
Upemba Hôtel Hotel Lubumbashi

Upemba Hôtel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 3 out of 11 reviews
Rating 4 - Poor. 2 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything promised, I got it on time. The room service was excellent and quick.
Stayed 15 nights in Nov 2024

4/10 Poor

Gianni

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The credit card using is limited
Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good
Room had a lot of cockroaches
Stayed 14 nights in Apr 2024

8/10 Good

MARCUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My impression
It’s a good Hotel 🏨 and the most important thing that I appreciate is that the people a friendly
Stayed 2 nights in Dec 2022

10/10 Excellent

Jean vicky

Stayed 3 nights in Nov 2024

10/10 Excellent

arnold

Stayed 2 nights in Nov 2024

10/10 Excellent

Fallone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2024

8/10 Good

Ghislain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour agreable et personnel attentionné
Stayed 7 nights in Nov 2024

6/10 Okay

Basile

Business traveller
Liked: Cleanliness, staff & service
C'est OK
Il y a eu quelques problèmes avec la climatisation, l'électricité. Cependant le staff a assez vite réagit et m'a mis dans une autre chambre.
Stayed 3 nights in Mar 2024

6/10 Okay

El Hadji Malick

Disliked: Cleanliness, staff & service, property conditions & facilities
Toilettes avec une mauvaise odeur. Tâches. Wifi pas opérationnelle
Stayed 2 nights in Jun 2022