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Cloud9 Hotel

3.0 star property

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Photo gallery for Cloud9 Hotel

2 restaurants, breakfast, lunch, dinner served; Halal dishes
Exterior
Deluxe Twin Room, Patio
Bar (on property)
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
400, Croisement des avenue kapenda, et LDK quartier Makutano commune, Lubumbashi, Kapenda
  • Lubumbashi Zoological Park
    ‪6 min walk‬
  • Lubumbashi Golf Club
    ‪5 min drive‬
  • Frederic Kibassa Maliba Stadium
    ‪7 min drive‬

Room options

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Reception

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3.7 out of 5, Good, (11)
The price is €69
for 1 room
includes taxes & fees
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About this property

Cloud9 Hotel

Hotel in Lubumbashi with 2 restaurants and free breakfast
Along with 2 restaurants, this hotel has a bar/lounge and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a refrigerator in a common area. Change of towels is available on request.
Cloud9 Hotel offers 28 accommodations. Rooms open to patios. This Lubumbashi hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
During your stay at Cloud9 Hotel, you're just a quick walk from Lubumbashi Zoological Park. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Enjoy Halal dishes while dining at SKY9 RESTAURANT
  • Amenities include locker space, a lobby fireplace, and coffee/tea in a common area
  • Just a 1-minute drive from Lubumbashi Zoological Park and 5 minutes from Lubumbashi Golf Club
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Cloud9 Hotel also features coffee/tea in a common area, a fireplace in the lobby, and a refrigerator in a common area. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Lubumbashi hotel.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
SKY9 RESTAURANT - This restaurant specializes in Halal dishes and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Languages

English, French, Hindi, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Coffee/tea in a common area

Restaurants on site

  • SKY9 RESTAURANT

Family friendly

  • Snack bar/deli

Conveniences

  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas
  • Fireplace in reception
  • Shared fridge
  • TV in lobby

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

More

  • Desk
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee: USD 80 for check-in between 11:30 AM and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: USD 80 for check-in between 11:30 AM and 6:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children may not be eligible for complimentary breakfast.

Property is also known as

Cloud9 Hotel Hotel
Cloud9 Hotel Lubumbashi
Cloud9 Hotel Hotel Lubumbashi

Cloud9 Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 3 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

9.2/10

Cleanliness

6.0/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nathalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2024

8/10 Good

Thomas, Frankfurt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alle sehr freundlich.
Stayed 7 nights in Nov 2024

4/10 Poor

Ghislain

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Cette fois ci la réception et le service du personnel n'etaient pas anla hauteur des attentes.
Stayed 7 nights in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024